Administer, maintain, and support the Epicor ERP environmentConfigure system settings, security roles, workflows, dashboards, and user permissionsTroubleshoot ERP system issues and provide timely support to end usersPartner with internal departments to improve workflows and optimize system functionalityAssist with ERP upgrades, patches, testing, and implementationsDevelop and maintain reports, BAQs, dashboards, and custom queriesMonitor data integrity and ensure accuracy across modules and processesCreate and maintain system documentation, procedures, and training materialsTrain users on Epicor functionality and best practicesCoordinate with external vendors and Epicor support when necessarySupport integrations between Epicor and other business applicationsAnalyze business needs and recommend ERP enhancements or process improvements. Bachelor’s degree in Information Systems, Business, Accounting, Supply Chain, or related field preferred3+ years of experience supporting or administering Epicor ERP systemsStrong understanding of ERP processes, including finance, manufacturing, inventory, purchasing, and operationsExperience with Epicor modules, BAQs, SSRS reporting, dashboards, and system customizationKnowledge of SQL and relational databases preferredStrong analytical, troubleshooting, and organizational skillsAbility to communicate effectively with both technical and non-technical usersExperience supporting ERP implementations or upgrades is a plus.