Technical Support Manager, Billing - Remote US GridX IncTechnical Support Manager, Billing - Remote USNYRemote$75,000–$95,000 / yearInteract with clients directly as requested, ensuring GridX meets SLA's: responding to complex technical issues or support requests, handling billing exceptions and associated billing issues, reporting, and API troubleshooting Lead cross-functional process improvement initiatives/projects that improve billing accuracy by streamlining data collection and timeliness which improves customer satisfaction Understand GridX products on a technical level and utilize resources within the organization to best support inquiries related to specific product issues Analyze production issues, identify business and system impacts, prioritize and quantify issues for clients and internal teams Analysis and documentation of energy-related use cases, acceptance criteria and other testing-related methods Gather requirements and collaborate with DevOps, engineering, and product teams to create dashboards and tools Assist DevOps team in troubleshooting and resolving daily workflow failures Improve operational processes and best practices to enhance efficiency and effectiveness Assist customers, onboarding team, or customer success with software setup and product information, including customer success software, CRM, customer service software, and any other monitoring tools the company uses Maintain a customer account overview and monitor metrics associated with customer satisfaction, customer goals, and business needs Lead project manager for Professional Services contracts to ensure successful delivery for operational clients. Consulting experience strongly preferred Relevant courses/training are nice-to-have but not required Experience in cloud technologies (i.e. AWS, GCS) Experience working with a start-up Experience with energy efficiency and program implementation is highly desired Interest in Clean Energy, Climate Change, Decarbonization, or Renewable Energy is a big plus.
Administrative Support Manager Page GroupAdministrative Support ManagerNew York, NY$155,000–$175,000 / yearFull timeThe Administrative Support Manager will oversee and streamline secretarial and business support operations within a large global firm. This role is responsible for workflow management, recruitment, training and dvelopment, and performance improvement conversations for the NY office.
Executive & Site Lead Technical Support Manager VOYA Financial Inc.Executive & Site Lead Technical Support ManagerNew York, NY$114,480–$170,070 / yearGet to Know the Opportunity: The Executive & Site Lead Technical Support Manager is responsible for leading the Executive Tech Services (ETS) site leadership team and maintaining overall accountability for the delivery of 24/7 white-glove, concierge-level IT support to executives and staff across a fast-paced financial services environment. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives.
Senior Technical Support Manager - Remote US, EST or CST GridX IncSenior Technical Support Manager - Remote US, EST or CSTNYRemote$85,000–$105,000 / yearInteract with clients directly as requested ensuring GridX meets SLA's: responding to complex technical issues or support requests, assisting with billing issues, high-impact load forecast and data quality issues, reporting, and API trouble shooting API's Conduct root cause analysis for recurring issues and implement preventative measures Work with the Customer Success team to determine the best metrics to track for each assigned account or set of accounts Understand GridX products on a technical level and utilize resources within the organization to best support inquiries related to specific product issues Oversee and improve validation frameworks to ensure accuracy and reliability of GridX products including load forecasting Analyze production issues, identify business and system impacts, prioritize and quantify issues for clients and internal teams Analysis and documentation of energy-related use cases, acceptance criteria and other testing-related methods Gather requirements and collaborate with DevOps, engineering, and product teams to create dashboards and tools Assist DevOps team in troubleshooting and resolving daily workflow failures Improve operational processes and best practices to enhance efficiency and effectiveness Assist customers, onboarding team, or customer success with software setup and product information, including customer success software, CRM, customer service software, and any other monitoring tools the company uses Maintain a customer account overview and monitor metrics associated with customer satisfaction, customer goals, and business needs Lead project manager for Professional Services contracts to ensure successful delivery for operationalized clients. Minimum 5 years of experience in Customer Success or Customer Support with proven Operations or Technical capabilities Experience in the energy/utility space required Strong analytical skills with the ability to identify and correlate metrics relevant to customer goals to drive customer success and contribute to the efforts of the entire team Excellent communication skills, with the ability to present reporting and complex data findings in a clear and concise manner Strong organizational and time management skills, with the ability to work on multiple projects and priorities simultaneously Advanced IT&C knowledge and capabilities and ability to quickly learn and perform in new software environments.
Senior Project Manager (Commercial TI) - Manhattan, NY Page GroupSenior Project Manager (Commercial TI) - Manhattan, NYManhattan, NY$220,000–$270,000 / yearFull timeA top ENR‑ranked construction firm is seeking Senior Project Manager (Commercial TI) - Manhattan, NY with strong commercial tenant improvement (TI) experience to support interior build‑outs in the Manhattan, NY market. Foster and maintain strong relationships with clients, subcontractors, and industry partners while staying informed of Manhattan construction market trends and best practices.
Technical Support Manager Sigma Computing IncTechnical Support ManagerNew York City, NY$140,000–$170,000 / yearSigma provides a spreadsheet interface, SQL and Python editors, visual builders, and native AI to help teams turn live data into interactive applications, analysis, reports, and embedded experiences. Spark Capital and Avenir Growth Capital co-led the Series D funding round, with additional participation from a group of past investors including Snowflake Ventures and Sutter Hill Ventures.
Technical Support Manager Sigma ComputingTechnical Support ManagerNew York City, NY$140,000–$170,000 / yearThe round was led by Princeville Capital, with new strategic investors Databricks Ventures, ServiceNow Ventures, and Workday Ventures participating alongside returning investors Altimeter Capital, Avenir Growth Capital, D1 Capital Partners, K5 Global, NewView Capital, Spark Capital, Sutter Hill Ventures, and XN. This milestone follows Sigma reaching $200M in annual recurring revenue in April 2026, with more than 100% year-over-year growth and 1.1 million new active users added in the latest fiscal year.
Customer Support Manager Cribl IncCustomer Support ManagerNYRemote$116,000–$181,000 / yearIn this role, you will be joining a highly technical and collaborative team that is committed to shipping high quality software, enjoying all the goat gifs the internet has to offer, and truly enjoys all our interactions with our customers. This role is centered on customer success by providing in-depth knowledge of data management systems and solutions, Cribl's interactions with those solutions and using our knowledge to lift up everyone we may come in contact with.
Senior Manager – Jack Henry Application Support & Digital Banking Platforms IconmaSenior Manager – Jack Henry Application Support & Digital Banking PlatformsNew York, NY$15–$78.57 / hourWe are seeking a highly experienced Senior Manager – Jack Henry Application Support & Digital Banking Platforms to provide onsite leadership and production support for the bank's Jack Henry application ecosystem, including Synergy, ArgoKeys, Banno, Commercial Center, Teller, iPay, Pep+, and related banking applications. This role is positioned as the onsite Jack Henry SME and Production Support Lead, responsible for operational ownership of Synergy, ArgoKeys, Banno, Commercial Center, Teller, iPay, Pep+, workflow automation, business continuity testing, and overall banking platform stability.
NewIT Manager | End User Support Lead Macpower Digital Assets Edge Private LimitedIT Manager | End User Support LeadNew York, NYRemote$90–$100 / hourEffective stakeholder management skills, ensuring seamless cross-functional collaboration, risk mitigation, and clear communication across technical and business teams. Proven Project Management background with over 5 years of experience leading IT user support initiatives and improving service delivery.
Senior Manager Jack Henry Application Support & Digital Banking Platforms ICONMA, LLCSenior Manager Jack Henry Application Support & Digital Banking PlatformsNew York, NY$15–$78.57 / hourWe are seeking a highly experienced Senior Manager – Jack Henry Application Support & Digital Banking Platforms to provide onsite leadership and production support for the bank's Jack Henry application ecosystem, including Synergy, ArgoKeys, Banno, Commercial Center, Teller, iPay, Pep+, and related banking applications. This role is positioned as the onsite Jack Henry SME and Production Support Lead, responsible for operational ownership of Synergy, ArgoKeys, Banno, Commercial Center, Teller, iPay, Pep+, workflow automation, business continuity testing, and overall banking platform stability.
Manager of Managed Services Feathr IncManager of Managed ServicesNYRemoteIn this high-visibility role, you will lead a team of ~10 Campaign Managers and Strategists, coach them into consultative client partners, and build scalable systems that maintain high service quality as we expand. Your Company: As the Nonprofit Marketing Platform trusted by over 1,300 nonprofits, Feathr is purpose-built to help our customers unlock more results, time, and confidence.
Service Support Manager Sunbelt Rentals, Inc.Service Support ManagerWestbury, NY$64,750–$89,030.70 / yearClear perspective of maintenance and repair issues in the industry Planning and management experience Computer literacy Reporting and warranty management experience Inventory and parts management experience The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. Service Support Manager Are you seeking an entrepreneurial, empowering workplace that allows you to: • Develop a career track • Leverage your current skills while developing new skills • Work with an incredible team of people Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Service Support Manager.
Regional Field Support Manager ArteraRegional Field Support ManagerNew York, New York$120,000–$150,000At Artera Services , we are seeking a Regional Field Support Manager to lead onsite Tier 2 IT Support Engineers across multiple operating companies and serve as the primary point of accountability for team performance, development, and day-to-day management. Actual pay will be determined based on factors including, but not limited to, relevant experience, qualifications, internal equity, estimating complexity, leadership responsibilities, project scope, certifications, and business needs.
Regional IT Site Support Manager Chubb LtdRegional IT Site Support ManagerJersey City, NJ$94,000–$136,000 / yearWe are looking for a site End User Services Regional Site Support Manager that will oversee end user support teams across multiple North America sites in order to assist employees, new hires and contractors with technical issues related to their PC's, mobile devices, and peripherals. The role holder will collaborate with leadership and other End User Services Regional Site Support Managers to ensure the implementation of policies and procedures related to end user technology and will have excellent customer service skills and a positive attitude.
Sr.Technical Sales Engineer/Field Manager SGA Inc.Sr.Technical Sales Engineer/Field ManagerNY, NY$180,000–$200,000 / yearYou will partner closely with executive stakeholders, Forward Deployed Engineers, Product, and Engineering teams to identify high-value AI use cases, guide successful implementations, and continuously expand client adoption of the platform. We are seeking a technically-minded consultant who can understand complex business workflows, engage with senior technology and business leaders, and help clients maximize the value of enterprise AI solutions.
NewIT/OT Project Manager NERC CIP / SCADA Donnelly & Moore CorporationIT/OT Project Manager NERC CIP / SCADABethpage, NYPartner with Supply Chain teams on RFPs, SOWs, vendors, and third-party managed/hosted solutions. Experience managing technical infrastructure projects involving hardware, software, networks, systems integration, upgrades, and commissioning.
IT Manager (Korean Bilingual) Cesna RecruitmentIT Manager (Korean Bilingual)Jersey City, NJ$120,000–$150,000The IT Manager reporting to the Executive management team leader and with a close collaboration with Headquarter (HQ) IT is responsible for the management, administration and maintenance of the (“Company”) SAP S/4HANA Public Cloud system (SAP or ERP) and also IT Project and Budget management., Company provides biosimilar and innovative biopharmaceutical medications to help increase patient access to advanced therapies around the world.
NewTechnical Lead / Senior Manager API Development Contech SystemsTechnical Lead / Senior Manager API DevelopmentNewark, NJ$65–$100 / hourKey Responsibilities Unified Team Leadership: Direct and mentor a combined team of Developers and BSAs, fostering collaboration and accountability across roles. We are seeking a Technical Lead/Senior Manager to oversee a blended team of Developers and Business Systems Analysts working on API development initiatives in a healthcare payor environment.
NewOperational Process Support Manager Jackson LewisOperational Process Support ManagerNew York City, New York$125,000–$160,000 / yearThe Operational Process Support Manager – Litigation Staffing designs, improves, and supports the operational infrastructure that enables Case Staffing Managers to staff and manage litigation matters across offices. We help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are engaged and stable, and share our clients’ goals to emphasize belonging and respect for the contributions of every employee.