Knowledge, Skills, and AbilitiesIndividual must possess the knowledge and the following skills and abilities or be able to perform theessential functions of the job, with or without reasonable accommodation, using some othercombination of skills and abilities:Active Listening - Giving full attention to what other people are saying, taking time tounderstand the points being made, asking questions as appropriate, and not interrupting atinappropriate times. Educate patients regarding oral conditions, provide treatment options and explain to thepatient/parent/guardian the risks, benefits and alternatives of each option.