Manages the issues encountered when daily operational changes take place (add-ons, delays, emergencies, cancellations, etc)* Able to communicate with patients through various methods (in person, over the phone, MyChart, with the use of an interpreter, etc)* Assist clinical leadership with provider issues * Serve as liaison between site staff and department for functions related to role such as provider staffing * Assist in the creation of provider schedules in a computerized staffing system. total joint replacement, complex cardio-thoracic procedures, robotic cases, minimally invasive, gynecologic oncology and breast oncology, etc.)* Ensure prior authorizations/certifications/referrals are in place PRIOR to procedure * Responsible for collaborating all preoperative studies such as labs, diagnostic studies, physician consults, and clearances for upcoming surgeries and procedures.