Work Contact Group (Internal/External) HMC Employees, Providers, Patients Families, Visitors, Vendors/Representatives Reporting Relationships Reports to (position): Practice Manager/Director, Office Supervisor, Operations Manager Qualifications Minimum Education: Required: High School Diploma or Equivalent Minimum Years of Experience (Amount, Type and Variation): Preferred: One year of medical office and/or surgical scheduling License, Registry or Certification: Required: Knowledge, Skills and/or Abilities: Required: Excellent communication skills, detail oriented, multi-tasking skills, telephone etiquette Preferred: Knowledge of general office equipment. Requires training for comprehensive understanding of all Procedures, Protocols for all Providers, Facilities and third party vendors to ensure that all aspects of the surgical procedure are fulfilled for the day of the procedure.