As a member of the Farr 3 team, you will be providing acute care to patients with a variety of diagnoses and complex comorbidities, including heart failure, respiratory failure, sepsis, diabetes, advanced wound care, behavioral health, dementia, and delirium. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving.