San Diego, California28 days ago
Independently analyze and interpret complaint data, metrics, and trend information to identify potential signals, emerging risks, or systemic issues; exercise judgment in escalating significant trends to management and cross-functional stakeholders to support post-market surveillance, risk management, and continuous improvement activities. Lead and execute formal complaint investigations by exercising independent judgment in the evaluation of product-related issues, including critical review of associated records, determination of root cause, and assessment of product impact, ensuring conclusions are scientifically sound, well-documented, and aligned with regulatory and Quality Management System requirements.