At smaller practices the role operates as the sole onsite technician and single point of contact for practice leadership; at larger practices it works within a managed field team under a lead technicianor manager. Support clinical and practice-specific hardware that cannot be serviced remotely, such as label and wristband printers, check-in kiosks, exam room workstations, mobile carts/workstations-on-wheels, scanners, and signature pads.