Required Skills: Preferred Skills: Continuous Improvement, Cross-Functional Collaboration, Customer Service, Customer Support, Customer Support Operations, Customer Support Trends, Developing Others, Empowering People, Inclusive Leadership, Leadership, Managing Managers, Product Lifecycle Management (PLM), Project Management Office (PMO), Quality Assurance (QA), Resource Planning, Service Request Management, Technical Credibility, Technical Writing. Reprocessing Subject Matter Expert: Serve as the primary expert on reprocessing, collaborating closely with the JJMT franchise field sales and account management team to identify, plan, pursue, and execute GPO/IDN reprocessing opportunities, including conversions and carve-outs.