NewHelp Desk Support Specialist (Level 2 & Level 3) HireblazerHelp Desk Support Specialist (Level 2 & Level 3)Austin, TX$25–$33Implement shared software, such as operating systems, configuration management tools, application and development tools, testing tools, compilers, and code editors. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
IT Help Desk Support Specialist Novelty, Inc.IT Help Desk Support SpecialistGreenfield, INThe IT Help Desk & Systems Support Specialist provides day-to-day technical support to employees while assisting with the administration, maintenance, and improvement of the company's IT infrastructure. This position is responsible for resolving user issues, supporting hardware and software, maintaining systems, and participating in IT projects that improve business operations.
Defense Travel System Help Desk Technician II Essnova Solutions, Inc.Defense Travel System Help Desk Technician IIWashington, DCSupport operations in the areas of DTS Tier Two Level support and provide training to the Organizational Defense Travel Administrators (ODTA), Non-DTS Entry Agents (NDEA) and to individual users for desk side support as needed on DTS for the JS. · Possess good oral and written communication skills; must have knowledge of Microsoft Office products such as MS Word, MS Power Point, MS Excel, MS Teams and Power BI environment as well as Defense Agency Initiatives (DAI) and General Fund Enterprise Business System (GFEBS).
Help Desk Support - Level 1 (Carlsbad) 4026 Noesis Group Inc.Help Desk Support - Level 1 (Carlsbad) 4026Carlsbad, CAThe Helps Desk Support-L1 must embrace the entrepreneurial spirit of our small, growing organization and possess high levels of self-initiative, accountability, and flexibility, coupled with a professional and strong work ethic. Noesis Group, Inc. provides IT/IS consulting services to the business, educational and pharmaceutical communities of San Diego and Orange Counties.
NewHelp Desk Support Specialist OSC EdgeHelp Desk Support SpecialistFort Benning, GAAs the Help Desk Support Specialist, the individual will provide technical expertise to government customers and provide day-to-day maintenance, support, and upgrades for operating systems, and workstations. In this role, the Help Desk Support Specialist will directly interface with customers to schedule and perform software installations and upgrades and maintains them in accordance with established policies and procedures.
NewIT - Help Desk Support Specialist I (3rd Shift) Naphcare, Inc.IT - Help Desk Support Specialist I (3rd Shift)Birmingham, AlabamaFull timeTools – Help Desk agents are expected to know and have experience using the following tools: Team Dynamix (TDX) or similar ITSM (Information Technology Service Management) ticketing tools. This position’s primary responsibility is to efficiently address issues reported by end-users, triage and escalate issues to upper-tier support, and provide consistent, professional internal and external communication.
OPS Non-Student Help Desk Support Associate Florida Gulf Coast UniversityOPS Non-Student Help Desk Support AssociateInformation Technology Services consists of multiple teams who support all faculty, staff, and students as it related to desktop computing, applications, telecommunications, network, classroom technology, and other technical needs. The OPS Non-Student Help Desk Support Associate will perform basic office duties, provide customer service, and support for the University.
Help Desk Support Essnova Solutions, Inc.Help Desk SupportWashington, DCProvide Tier 1 support for user navigation, permissions, access, reporting, and functional inquiries; coordinate Tier 2/3 escalation for complex workflow, integration, or production issues. Produce and submit required reports including Monthly Help Desk Logs and Bi-Weekly Bug/Defect Tracking Logs with resolution metrics, response times, and LOE summaries.
NewIT Help Desk Support Technician Manifest SolutionsIT Help Desk Support TechnicianColumbus, OHStrong problem-solving and logical thinking skills, able to absorb and relate to new technical concepts quickly and build on knowledge learned. Provide superior customer service, accurately logging tickets, and effectively transitioning and escalating unresolved problems.
Help Desk - IBHRS Inteletech GlobalHelp Desk - IBHRSDes Moines, IowaThe Candidate will Timely handle requests for assistance for both State employees and citizens that are received via phone, email, employee self-service, the citizen portal, or walk-in. Our onsite teams work directly with our clients to understand and analyze the current-state of problems and design specifically tailored conceptual solutions.
NewHelp Desk Support Technician Apogee SolutionsHelp Desk Support TechnicianSuffolk, VA$30–$35 / hourFull timeAssociates degree from an accredited college or university in Computer Science, Information Systems Management, or Computer Science Application Management or related field OR five years’ experience in help desk and technical support. Demonstrated success in two of the following areas: Experience and ability to perform information systems customer support on networks, and other work in the client/server field, or related fields.
Help Desk Coordinator Crescens Inc.Help Desk CoordinatorTrendon, NJThe Help Desk Coordinator will assist customers with computer and application issues by identifying root causes and performing necessary troubleshooting and resolution activities. The role requires excellent communication skills, strong computer knowledge, and the ability to provide professional technical support to end users.
Help Desk Support Specialist Sr. Weltman, Weinberg & ReisHelp Desk Support Specialist Sr.Cincinnati, OH$23.94–$31.15 / hourValidates all support tickets destined for Desktop Support by performing root-cause analysis to ensure the issue genuinely requires a physical desk-side visit, hardware replacement, or reimaging. Advanced Remote Troubleshooting: Diagnoses and resolves complex software compatibility, registry, and operating system issues for Windows 11 and Microsoft Office 365 beyond basic installation.
Associate Help Desk Support Technician Sanford HealthAssociate Help Desk Support TechnicianSioux Falls, South Dakota$19–$30.50 / hourSanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. They will perform password resets and login assistance for all Sanford employees as well as utilize knowledge resources for troubleshooting and escalate unresolved issues to next-level support.
Student Help Desk Support Associate Florida Gulf Coast UniversityStudent Help Desk Support AssociateInformation Technology Services consists of multiple teams who support all faculty, staff and students as it relates to desktop computing, applications, telecommunications, network, classroom technology and other technical needs. Coursework or training in IT disciplines covering computer applications, hardware, networking, systems or similar area.
Remote Help Desk Support Specialist Qureos IncRemote Help Desk Support SpecialistNew York, New YorkRemote$32–$35 / hourRemote Control Solutions (RCS) is a leading innovator in the access control industry, specialising in high-quality transmitters, receivers, and accessories for automatic gates and doors. The ideal candidate will be the first point of contact for our clients, providing exceptional technical support and ensuring a seamless customer experience.
Sr Help Desk Support Specialist Intrepid Global SolutionsSr Help Desk Support SpecialistMcLean, VirginiaProvide enhanced technical support to VIP users , including on-site visits, issue resolution, and follow-up actions; immediately notify the Work Site Information Management Officer (IMO) and Information Systems Security Manager (ISSM) of all VIP-related incidents. Provide second-tier technical support for desktop, laptop, and networked systems (NIPRNET, SIPRNET, MPE, and Closed Restricted Network (CRN)) including hardware, software, printers, and multi-function devices.
Help Desk Technician - TS/SCI General Dynamics Information TechnologyHelp Desk Technician - TS/SCIChantilly, VirginiaMust possess appropriate and current DoD Information Assurance (IA) Certification to be considered for employment; either valid CompTIA A+ CE, CompTIA Network+ CE, CompTIA Security+ CE, Systems Security Certified Practitioner (SSCP), OR Cisco Certified Network Associate (CCNA)-Security. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Temporary Help Desk Specialist 839516 Bonney StaffingTemporary Help Desk Specialist 839516Lewiston, METhis temporary opportunity is perfect for someone looking to gain valuable, hands-on experience supporting end users, deploying hardware, and contributing to a fast-paced IT environment. In this role, you'll work alongside experienced IT professionals to prepare, configure, and troubleshoot desktop hardware while providing outstanding support to employees.
Help Desk Technician (#738) State of MaineHelp Desk Technician (#738)Augusta, Maine$27.04–$28.39 / hourThe Help Desk Technician is responsible for providing superior customer service while providing telephone and in-person technical assistance to the users of computers, applications, courtroom audio video, and other services supported by OIT. When an employee submits a ticket to the help desk that does not have enough information to properly resolve or triage the issue, takes responsibility for fact gathering more information about the problems or questions that are not documented or those requiring more technical assistance from other OIT staff members.