This role will be a good fit for you if you:like troubleshooting electrical, gas, and refrigeration systemshave a good mechanical / technical aptitudedemonstrate the ability to communicate technical information clearly, accurately, and empathetically to customers and internal stakeholders, ensuring efficient issue resolution and positive customer experience.have strengths in technical problem-solving and root cause analysishave the ability to read electrical schematicslike to work within a team Job Qualifications:Completed a two-year technical degree in HVAC, Refrigeration, and Electrical SystemsPreferably with at least 5 years of equivalent field experience supporting equipment service and repair in the commercial kitchen industryBasic computer skills which include Microsoft OfficeRelevant education, experience, and performance will be considered together. Duke Manufacturing is a modern food service equipment manufacturer, family owned and operated for 100 years with more than 700 employees worldwide.