Help Desk Manager CSA Global LLCHelp Desk ManagerWashington, DCInterface directly with NMCI, Navy Enterprise Service Desk (NESD), DISA Joint Service Provider (JSP), and vendor support entities to escalate issues and resolve complex technical problems. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
Tier 1 Help Desk Analyst Chenega CorporationTier 1 Help Desk AnalystArlington, VAAbility to troubleshoot hardware and software problems related to desktop computers, Print servers, scanners, printers, PDAs (Blackberries), desktop video/video teleconference systems, and peripherals (zip drives, external zips, scanners, etc.). Answering calls, executing request fulfillment actions, providing functional user support, training issues, initial diagnostics/troubleshooting, account management, and password services, diagnosing and resolving issues on unclassified and classified office information systems.
Help Desk Manager Client Solution Architects LLCHelp Desk ManagerWashington, DCInterface directly with NMCI, Navy Enterprise Service Desk (NESD), DISA Joint Service Provider (JSP), and vendor support entities to escalate issues and resolve complex technical problems. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
Help Desk Technician Integrated Resources, IncHelp Desk TechnicianColumbia, MarylandContractorPosition: Help Desk TechnicianLocation: Columbia, MDDuration: 3 months to hireResponsibilities:Provide First Level technical support to users experiencing operational and systems malfunctions, both hardware and software related. Resolve or assign requests to the appropriate support group(s).Follow-up on outstanding issues and requests; perform quality assurance call backs as needed.
Help Desk Lead/CAB Manager ValidaTek IncHelp Desk Lead/CAB ManagerArlington, VASummary: We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee the operations of the help desk operations that supports a large DoD IT infrastructure program providing a common view for all enterprise-wide users. As the primary point of contact between the help desk and leadership, this manager will focus on customer service, performance, and optimization of processes to ensure end users have the support they need to be successful when utilizing the network.
Help Desk Lead/CAB Manager ValidaTekHelp Desk Lead/CAB ManagerArlington, VirginiaWe bring together people with many different perspectives, experiences, and talents to drive innovation and achieve more together than we can individually.â¯Our commitment to quality and performance optimization is the reason why our IT Service Projects and New Development Projects have been appraised at CMMI Maturity Level 5, positioning us as one of a handful of elite companies to receive the highest form of third-party validation. We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee the operations of the help desk operations that supports a large DoD IT infrastructure program providing a common view for all enterprise-wide users.
Help Desk Lead/Cab Manager ValidaTekHelp Desk Lead/Cab ManagerArlington, VASummary: We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee the operations of the help desk operations that supports a large DoD IT infrastructure program providing a common view for all enterprise-wide users. As the primary point of contact between the help desk and leadership, this manager will focus on customer service, performance, and optimization of processes to ensure end users have the support they need to be successful when utilizing the network.
Help Desk Specialist CACIHelp Desk SpecialistFort Meade, MarylandPay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Leverage technical background to guide troubleshooting and incident management for support, Demonstrate sound customer service and telephone/ticket etiquette in responding to customer calls or inquiries.
Information System Analyst Municipal Employees Credit Union of Baltimore, Inc.Information System AnalystBaltimore, MD$67,415–$101,175 / yearWork also includes working as a team member on broader or more complex projects, effectively interfacing with technical and non-technical staff within and across the departments to enhance member experience. We seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live.
Mid Level Systems Administrator ELEVI AssociatesMid Level Systems AdministratorAnnapolis Junction, MDProvide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems (U) Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
Help Desk Manager Alpha Omega IntegrationHelp Desk ManagerWashington, District of ColumbiaThere are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, education and certifications as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range. National Resilience – supporting agencies such as Federal Deposit Insurance Corporation (FDIC), Treasury, Health & Human Services (HHS), National Institutes of Health (NIH), National Oceanic and Atmospheric Administration (NOAA) and the United States Department of Agriculture (USDA).
NetOps System Administrator By Light Professional IT Services LLCNetOps System AdministratorAnnapolis Junction, Maryland$110,000–$130,000 / yearSince 2004, CESI has been at the forefront of developing, maintaining, and integrating simulation-based training, serious gaming, technical services, training and other support in live, virtual, constructive, and gaming (LVCG) domains. The role serves as a primary point of coordination for network operations activities, ensuring the high availability, security, and performance of mission-critical systems across multiple environments.
Service Desk Lead Jcd StaffingService Desk LeadWashington DC, District of ColumbiaCompensation: $105,000.00 per year JCD Staffing is a specialized staffing and consulting firm, focused on working with highly talented technical individuals to provide our clients with a unique, successful hiring experience. Stay updated on new technologies and industry trends to enhance help desk operations and user support.
Information Systems Security Manager (ISSM) CymertekInformation Systems Security Manager (ISSM)Annapolis Junction, MarylandInformation Systems Security Manager (ISSM), Cybersecurity Manager, IT Security Manager, Information Assurance Manager, Security Compliance Manager, Network Security Manager, Cyber Defense Manager, Security Operations Center (SOC) Manager, Risk Management Manager, Security Program Manager, etc. Cybersecurity, Information Systems, Computer Science, Information Technology, Computer Engineering, Information Assurance, Network Security, Systems Engineering, Risk Management, Data Science, etc.
Senior Help Desk Specialist ERP InternationalSenior Help Desk SpecialistDC$50,000–$65,000 / yearAs a Senior Help Desk Specialist , you will be required to respond to queries remotely to assess and diagnose computer hardware and software problems and implement effective solutions. Overview: ERP International, LLC is currently seeking a skilled Senior Help Desk Specialist II to support our clients USDA - OIG technical support program in Washington, DC.
NewHR Information Systems Analyst U.S. Department of CommerceHR Information Systems AnalystWashington, DC$70,623–$158,322 / yearnCTAP or ICTAP eligibility: If you are a displaced or surplus Federal employee eligible for the Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP), you must submit proof of eligibility (See REQUIRED DOCUMENTS SECTION) and be determined eligible and rated as well-qualified to receive special selection priority. Specialized experience is defined as experience using a cloud based system such as Service Now to automate workflow and analyze data performing such tasks as creating reports and dashboards, gathering system requirements, writing user stories for system requirements, testing system requirements, or creating and delivering training and training materials.
Help Desk Analyst ECS Federal LLCHelp Desk AnalystWashington, DC$95,000–$110,000 / yearAssist in the drafting and maintenance of Help Desk process and procedural documentation, to include SOPs, FAQs, ticket trends, and installation and training materials, to maximize and improve internal efficiencies and user experience. As a Help Desk Analyst, you will provide proficient and effective Help Desk operations support for a custom software application to include incident handling, application troubleshooting, and maintenance of application environments.
Information System Security Manager (ISSM) MetreaInformation System Security Manager (ISSM)Annapolis, MD$85,000–$100,000 / yearThis is just one component of Metrea's overall approach to total rewards and final compensation decisions, including the ultimate salary or hourly rate agreed upon, may vary depending on factors such as job location, job-specific knowledge, skills, experience, and the overall negotiated compensation package. Coordinate directly with the Insider Threat Program Senior Official (ITPSO) and Facility Security Officer (FSO) to ensure insider threat awareness is fully integrated into the information system security program.
NewSenior Commissioning Engineer (Remote) SOLV Energy LLCSenior Commissioning Engineer (Remote)SCRemote$127,324–$159,156 / yearThis position serves as the senior technical authority for commissioning engineering activities on assigned projects and functions as the primary engineering interface between Commissioning Project Management, Project Management, Engineering, Owners, Utilities, OEMs, and Field Services. In addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting.
Senior Mechanical Engineer AVANTech, LLCSenior Mechanical EngineerColumbia, SCWe solve some of the most challenging problems in the water industry – from being first responders to the Fukushima Nuclear Plant meltdown to implementing patented first-of-its-kind technology for industrial wastewater recycling to cleaning-up legacy wastewater at government sites resulting from weapons manufacturing during the cold war era. The Senior Mechanical Engineer provides technical leadership in the design, analysis, fabrication support, testing and implementation of engineered systems for industrial, government, and nuclear applications.