As the driving force behind ALC's technological evolution, this role champions the adoption of new tools and emerging technologies, including AI; leads system upgrades and enhancements; and establishes structures such as an IT committee to foster a culture of continuous improvement—all in service of delivering on our brand promise to "Wow Professionally, Care Personally."Core System in ScopeClickUp (delivery operations, tasks, templates, workload management)HubSpot (CRM, marketing automation, sales workflows)Practice Ignition (proposals, service catalogs, pricing, acceptance workflow)Timely (time tracking, utilization inputs)ADP (payroll)Avoma (AI platform for note taking and meeting recording)QuickBooks Online (financial data and reporting inputs)Microsoft Office (Excel, Teams, SharePoint/OneDrive, Outlook)Power BI (dashboards, reporting, performance visibility)Others as neededEssential Duties & ResponsibilitiesSystems Leadership & Ownership: Serve as the strategic owner and hands-on operator of ALC's business systems. We're Seeking Someone Who:Is a builder at heart—energized by designing, configuring, integrating, and improving business systems firsthandEnjoys operating as both a strategic leader and an individual contributor, especially in a growing organizationThrives in an entrepreneurial, fast-moving environment where ownership and accountability matterValues structure and systems, but also brings creativity and flexibility to solve real business problemsIs excited by emerging technologies, including AI, and thoughtful about how they're applied in practiceWants to play a meaningful role in shaping how a company scalesWho We AreWe are a passionate, people-first team serving privately held, entrepreneurial businesses across the U.S. Our clients span industries including professional services, real estate and property management, data-driven organizations, non-profits, and more.