Primary Skills: Progressive IT experience managing complex information technology functions, full-time supervisory experience in an IT environment, managing IT services delivered through managed service providers or outsourced vendors, SLA and performance management, cybersecurity operations leadership (incident response, vulnerability management, risk assessment), Active Directory, Microsoft Entra ID, Intune, infrastructure oversight, business application oversight, helpdesk service oversight, enterprise system integrations, contract renewals, procurement and budget monitoring, audit and reporting, long-range technology planning, staff supervision and development. Preferred Skills: IT experience in state government, financial services, or other regulated environments (audit, compliance, risk management), experience working within shared-services models in state government, project management experience, enterprise system and integration experience (SAP, financial institution interfaces, secure file transfer), IT procurement, contract management, and budget experience, CISSP, CISM, CompTIA Security+, ITIL, PMP.