Provide advanced IT troubleshooting and support for our clients' system-related issues, including Microsoft Windows (All Versions), Mac OSX, Windows Server (All Versions), SQL Server, MS Exchange, Active Directory, Terminal Services, Microsoft Azure, VMWare, and various networking protocols such as VPN, TCP/IP, etc. • Ensure the security and integrity of enterprise data on host computers, multiple databases, and during data transfer in accordance with business needs and industry best practices regarding privacy, security, and regulatory compliance.