oversight of data aggregation, leadership of client implementation processes, etc.) Works independently, receives minimal guidance May lead projects analytically, or aspects of a broader project or may have accountability for on-going activities or objectives Impacts a range of client, operational, project or service activities within own team and other related teams typically has end to end accountability for assigned processes, products or programs Seasoned professional level at which career may stabilize for many years Functional Knowledge Has in-depth knowledge and expertise in own job discipline and working knowledge of related job disciplines Business Expertise Understands best practices; is aware of the competition and the factors that differentiate Finastra within the context of area supported Understands how their own area integrates with others to deliver results Problem Solving Solves complex problems; takes a new perspective on existing solutions; exercises judgement based on the analysis of multiple sources of information and structures key trade-off decisions Impact Impacts a range of business, operational, project or technical activities within their own and related teams through accountability for end to end processes, products or programs Works within broad guidelines and policies Interpersonal Skills Explains difficult or sensitive information; works to build consensus May have direct client or key stakeholder interaction, navigates key issues and negotiates milestones May provide process and subject matter advice at more senior levels. Demonstrated expertise in FGPP issue and case analysis, including triage, issue recreation, trace analysis, and effective use of database and GUI tools.