Specialized experience for this position includes: Experience with organizational functions, programs, policies, regulations, procedures, and operations to evaluate program plans and determine impact of changes on program goals; Experience using cross functional programs and their interrelationship with assigned program to conduct reviews, studies/projects and coordinate systems and resource utilization of program operations; Experience using analytical and evaluative methods in order to assess and measure effectiveness of program operations, identify gaps or conflicts in program information, consolidate findings and, recommend alternatives; Experience in recognizing significant tax issues and enforcement changes that impact assigned programs in order to revise procedures or recommend changes in basic implementing regulations; Experience using principles of management planning, program and process analysis, management reporting procedures and available system capabilities to resolve operating problems, and providing statistical data or other management information reports; Experience in oral and written communications to conduct briefings, prepare reports, document findings and, disseminate procedural and regulatory information. Serves as a confidential advisor by providing analytical and technical support on management-sensitive matters involving Congressional inquiries, statute issues, Treasury Inspector General for Tax Administration (TIGTA) referrals, Unauthorized Access (UNAX) issues, employee tax matters, performance concerns, proposed personnel actions, grievances, labor-management activities, and related operational issues.