You''ll partner closely with Shared Services on training, quality, and knowledge management, and with Product to surface recurring customer pain points, helping prove out Checkr''s investment in scaled, high-quality support as the team grows alongside AI-driven tools. This Customer Support Representative I role reports to the Senior Manager, Operations and will be among the first Customer Support agents in Checkr''s Nashville office, providing fast, empathetic, omnichannel support across email, chat, and voice.