Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. As an Experienced Tax Preparer, you'll prepare accurate federal and state tax returns, identify deductions and credits, and deliver exceptional customer service using our proprietary tax preparation software.