Customer Care Representative iMPact Business GroupCustomer Care RepresentativeChicago, ILDetermine charges for services requested, collaborate with Corporate Accounts Receivable for collection payments, and/or arrange for billing. Engage, interact, and respond in a prompt, accurate, courteous, and poised manner to encourage positive business relationships.
NewCustomer Care Associate, Level II (M-F 10:30am-7pm) - Waukegan, IL HD Supply Holdings IncCustomer Care Associate, Level II (M-F 10:30am-7pm) - Waukegan, ILMchenry, IL$19.62–$23.65 / hourIndividual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors. Responds to customer order and quotation requests received via the telephone, e-mail, written, and faxed correspondence within the department service goals.
Customer Service Representative II Goldbelt, Inc.Customer Service Representative IIChicago, Illinois$19.23–$28.85 / hourFull timeThe General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.
Call Center Representative (Hybrid) Erie Family Health CenterCall Center Representative (Hybrid)Chicago, ILAnswer all incoming telephone inquiries related to daily appointment scheduling, provider and clinic staff availability, Erie services, and general patient information - including medical, dental, and triage services. Exhibits essential Customer Service focused commitment demonstrating active listening, focus on issue resolution, sharp attention to detail, and analytical and problem-solving abilities to meet and exceed the needs of our patients.
Sr. Customer Care Coordinator - OnSite Overture PromotionsSr. Customer Care Coordinator - OnSiteWaukegan, ILFull timeWork closely with warehouse staff to ensure that all orders are processed and are shipped in a timely manner; with the ability and comfortability to problem solve if stock issues arise. The Senior Customer Care Coordinator is also responsible for developing strategies to improve customer satisfaction, training team members, and providing insights to upper management.
Customer Service Representative III Goldbelt, Inc.Customer Service Representative IIIChicago, Illinois$21.64–$30.29 / hourFull timeThe General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.
Customer Care Manager Heartland Home ServicesCustomer Care ManagerDes Plaines, IllinoisThe Customer Care Manager (CCM) is responsible for providing quality and efficient service to customers & clients through the daily management of a team of Customer Service Representatives (CSRs). This role is best satisfied by a friendly, ambitious, and detailed individual who is interested in meeting needs of both their co-workers and customers, who can attend to multiple processes throughout the day.
NewCustomer Service and Administrative Specialist (AU#337436) Barton Staffing SolutionsCustomer Service and Administrative Specialist (AU#337436)Lombard, ILYou will act as the central point of contact for client inquiries while managing front-facing administrative workflows, document processing, and basic billing support. Key Responsibilities Customer Service & Communication Inbound Support: Serve as the primary contact for client phone and email inquiries.
Customer Care Manager M/I HomesCustomer Care ManagerArlington Heights, ILHigh school graduate with basic academic and practical skills gained through school curriculum combined with one to five years of related work experience and/or training; related supervisory experience; good knowledge of home building industry preferred within scope of customer service requirements and construction processes. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.
Virtual Customer Service Representative. Advanced Home CareVirtual Customer Service Representative.Chicago, IL$28–$30By providing frequent feedback and consistently measuring progress, we’ve discovered the recipe for success that’s delivered year over year growth since our first year of business. Advanced Home Care promotes advancement and rewards our employees based on individual performance and merit.
NewBilingual Spanish/English Telephonic Injury Triage RN - FT Medcor IncBilingual Spanish/English Telephonic Injury Triage RN - FTMcHenryTo preserve our pioneering, entrepreneurial spirit, we impart our values through the ongoing Better@Medcor campaign: encouraging our advocates to make a conscious choice to practice our values, to celebrate and recognize each other via our peer recognition program, and to support one another during tough times. Our nurses must be able to visualize an injury while on the phone and clarify details about the injury while following our propriety algorithms to guide the triage of the injured worker.
Pharmacy Technician Pyramid Consulting, IncPharmacy TechnicianDeerfield, ILRemote$19–$20 / hourBy applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Our client is a leading healthcare, medical technology (medtech), and life sciences Industry and we are currently interviewing to fill this and other similar contract positions.
Customer Service Representative & Scheduling Coordinator – Chicago, IL Urban TailzCustomer Service Representative & Scheduling Coordinator – Chicago, ILChicago, IL$20–$22 / hourYou will work closely with clients, dog walkers, and Swifto's Operations Manager to coordinate schedules, resolve service issues, and help ensure every scheduled service is completed reliably and on time. We are hiring a Customer Service Representative & Scheduling Coordinator to work from our Ravenswood office and support Swifto's growing pet care operations in New York City, Charlotte, and Miami.
CUSTOMER EXPERIENCE DISPATCHER | FIRST SHIFT ALL FLEET INCCUSTOMER EXPERIENCE DISPATCHER | FIRST SHIFTWinthrop Harbor, ILYou may currently work in a restaurant, hotel, retail store, medical office, call center, or another fast-paced environment where customers expect outstanding service. All Fleet Inc. is looking for an exceptional customer service professional who is ready to build a career in operations.
Retail Support Specialist DSIRetail Support SpecialistMettawa, ILIn this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
Customer Care Specialist Mercedes Benz Of Orland ParkCustomer Care SpecialistOrland Park, IllinoisPhysical Demands: While performing the duties of this job, the employee is regularly required to sit, and talk or hear; frequently required to use hands to finger, handle or feel; occasionally required to stand, walk, reach with hands and arms; and stoop, kneel, crouch or crawl; must occasionally lift and/or move up to 20 pounds; specific vision abilities required by this job include close vision. Fields Mercedes Benz of Orland Park is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers!
Customer Service Representative GTTCustomer Service RepresentativeAbbott Park, ILKey ResponsibilitiesSolve customer inquiries with timely, accurate, and professional replies while managing multiple contact channels including inbound calls, chats, emails, outbound calls, and case management. Handle more complex queries such as cost center changes, intake for mass transactions, reporting relationship changes, supervisory organization restructuring, org chart clean-up, and complex job changes.
Customer Care Manager - On Site Overture PromotionsCustomer Care Manager - On SiteWaukegan, ILFull timeFrom summer BBQs and Employee Resource Groups like Culture Crew and Green Team, to joining our Diversity & Inclusion Advisory Council, contributing to our employee vegetable garden, and enjoying potlucks, cook-offs, and fun contests – there's always something exciting happening. The Customer Care Manager will work closely with Sales, Operations, Production, Purchasing, Accounting, and Leadership teams to ensure a best-in-class customer experience while supporting company goals and growth initiatives.
Customer Service II - Spanish Collins Consulting IncCustomer Service II - SpanishAbbott Park, IL$23 / hourIncumbent must demonstrate a stellar, seamless customer experience on and offline, coupled with attentive communication skills with a focus on patience, accuracy, and ability to listen compassionately and interpret requests from customers. " Software knowledge a plus: Microsoft Office Programs, especially Excel, Workday (or other " system of record experience highly preferred), Salesforce (or other CRM experience highly preferred).
Customer Service Representative Mintex IncCustomer Service RepresentativeChicago, ILFull timeJob Responsibilities: Understand and meet performance metrics: Demonstrate a strong understanding of call center Key Performance Indicators (KPIs), including but not limited to call volume, call quality, average handle time, response time, first call resolution, and customer satisfaction, and consistently meet or exceed daily, weekly, and monthly targets. Candidates approved for remote work must meet the following additional requirements to ensure productivity, data security, and a professional work environment: Secure and private workspace free from noise, distractions, and interruptions during working hours.