OTHER

FEED

UNKNOWN

Our Company:
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block!</span></p>

What you'll do...:
<div><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span xml:lang="EN-US" data-contrast="auto">As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block’s tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.</span> </span><br /><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p></div><div><p><strong><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span xml:lang="EN-US" data-contrast="auto">Day to day, you’ll…</span> </span></strong></p></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span xml:lang="EN-US" data-contrast="none">Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages</span> </span></p></li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span xml:lang="EN-US" data-contrast="none">Deliver supplies and materials to and from tax office locations in a timely and organized manner</span> </span></p></li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span xml:lang="EN-US" data-contrast="none">Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards</span> </span></p></li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1"><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span xml:lang="EN-US" data-contrast="none">Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst</span> </span></p></li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="5" data-aria-level="1"><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span xml:lang="EN-US" data-contrast="none">Maintain an inventory of district resources</span> </span></p></li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="6" data-aria-level="1"><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span xml:lang="EN-US" data-contrast="auto">Track and control hot spare computer equipment in the district</span> </span></p></li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="7" data-aria-level="1"><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span xml:lang="EN-US" data-contrast="none">Document hardware problems and their resolution within the ticketing system</span> </span></p></li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="8" data-aria-level="1"><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span xml:lang="EN-US" data-contrast="none">Maintain up-to-date technical knowledge of the department’s supported products and systems</span> </span></p></li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="9" data-aria-level="1"><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span xml:lang="EN-US" data-contrast="none">Participate in all required training relevant to the position and perform other duties as assigned</span> </span></p></li></ul></div>

What you'll bring to the team...:
<div><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="auto">Education:</span> </span></p></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="auto">High school diploma or equivalent</span> </span></p></li></ul></div><div><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p></div><div><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="auto">Work Experience:</span> </span></p></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="auto">Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools</span> </span></p></li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="auto">Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware</span> </span></p></li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1"><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="auto">Must have reliable transportation to travel between office locations as required</span> </span></p></li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="5" data-aria-level="1"><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="auto">Must be able to work independently</span> </span></p></li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="6" data-aria-level="1"><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="auto">Must be able to lift 55 pounds</span> </span></p></li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="7" data-aria-level="1"><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="auto">Demonstrated decision-making, analytical, and problem-solving skills</span> </span></p></li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="8" data-aria-level="1"><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="auto">Demonstrated organization, prioritization, and project coordination skills</span> </span></p></li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="9" data-aria-level="1"><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="auto">Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates</span> </span></p></li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="10" data-aria-level="1"><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="auto">Effective time management and multi-tasking skills</span> </span></p></li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="11" data-aria-level="1"><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="auto">Ability to follow direction</span> </span></p></li></ul></div>

Why work for us:
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.</span><br /><br /><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><em>Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit <a href="https://www.blockbenefits.com/public/welcome">blockbenefits.com</a>.</em></span><br /><br /><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Equal Opportunity Employer</strong>: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.</span></p>

H&R Block

Seasonal, Operations Technical Specialist

Administrative Skills

Business Solutions

Communication Skills

Compensation and Benefits

Computer Maintenance

Desktop Administration

Electricity

Establish Priorities

Financial Services

HVAC

Hardware Administration

Identify Issues

Interpersonal Skills

Inventory Management

Leadership

Low Voltage (LV)

Maintenance - Electrical

Microsoft Outlook

Microsoft Windows System Administration

Multitasking

Operational Audit

Organizational Skills

Product Support

Project/Program Coordination

Property Maintenance

Retail

Small Business

Tax Returns

Technical Analysis

Technical Operations

Time Management

Writing Skills

[AW]-iCims

FULL_TIME

YEAR

Experience working with following environments: Microsoft Windows 11 & Windows Server operating systems, Mac OS & iOS, Linux, Active Directory, Office 365 Apps, Network Storage, Azure, Cisco and Dell networking hardware, both physical and wireless. Technical Skills:Thorough knowledge of Microsoft Windows & Windows Server operating systems, Mac OS & iOS, Linux, Active Directory, Office 365 Apps, Network Storage, Azure, Cisco and Dell networking.

<b>SUMMARY </b><br/>We are a well-established and growing company seeking a diligent Senior IT Specialist to join our team <strong>onsite</strong>. You will be responsible for installing or upgrading components, setting up software, assisting with network administration, and resolving all IT support issues.<br/><br/>To be successful as a Senior IT Specialist, you should have an in-depth knowledge of various computer hardware and software technologies. Qualified candidates will also have an amiable personality and an aptitude for customer service.<br/><br/><b>ESSENTIAL FUNCTIONS</b><ul style="margin-bottom:13px"><li style="margin-bottom:13px">Provide a high level of IT support for company staff.</li><li style="margin-bottom:13px">Collaborate with and supports the production team to help optimize IT/OT integration for the smooth implementation of new technologies and equipment.</li><li style="margin-bottom:13px">Manage IT Support Helpdesk and provide prompt on-premises and remote support for Windows, Mac, and IOS devices.</li><li style="margin-bottom:13px">Collaborate with external contractors, vendors, and support specialists.</li><li style="margin-bottom:13px">Manage, administer, and further develop existing support tools to rapidly resolve issues coworkers have with their IT systems and software.</li><li style="margin-bottom:13px">Monitor and respond to Managed Security Service alerts.</li><li style="margin-bottom:13px">Proactively maintain physical and virtual systems, including switches, routers, servers and printers</li><li style="margin-bottom:13px">Proactively evaluate and maintain our IT systems and services to ensure they meet the necessary demands and research new tools and services that could benefit company</li><li style="margin-bottom:13px">Assist with network administration tasks.</li><li style="margin-bottom:13px">Managing on-site and off-site backup and recovery processes and documentation  </li><li style="margin-bottom:13px">Collaborate with IT and Security Management to educate coworkers about network security and best practices for computer usage.</li><li style="margin-bottom:13px">Collaborate with IT management, Quality Document Control, and Legal to develop IT Department Policies, Procedures, and SOPs.</li><li style="margin-bottom:13px">Prepares references for users by writing operating instructions.</li><li style="margin-bottom:13px">Maintains historical records by documenting system changes and revisions.</li><li style="margin-bottom:13px">Maintains client confidence and protects operations by keeping information confidential.</li><li style="margin-bottom:13px">Maintains and demonstrates professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies and sharing such knowledge and skills with team members.</li></ul><br/><b>REQUIREMENTS</b><br/><br/><b>Experience and Education</b><ul style="margin-bottom:13px"><li style="margin-bottom:13px">Bachelor’s degree in computer science, mathematics, or engineering<br/>or equivalent work-related experiences</li><li style="margin-bottom:13px">Minimum of five years of experience in IT, Systems or Network administration</li><li style="margin-bottom:13px">Experience working with following environments: Microsoft Windows 11 & Windows Server operating systems, Mac OS & iOS, Linux, Active Directory, Office 365 Apps, Network Storage, Azure, Cisco and Dell networking hardware, both physical and wireless. Administration of VMware vCenter/vSphere. </li><li style="margin-bottom:13px">Experience setting up and troubleshooting various technical equipment such as laptops, video conferencing systems, mobiles, etc.</li></ul><b>Knowledge/Abilities/Skills:</b><ul style="margin-bottom:13px"><li style="margin-bottom:13px">Ability to resolve issues quickly using prompt and confident decision-making processes</li><li style="margin-bottom:13px">Self-motivated, able to work in varying working conditions, individually as well as part of a team</li><li style="margin-bottom:13px">Possesses an interest in continuous improvement</li><li style="margin-bottom:13px">Ability to manage Active Directory, on-prem and Azure</li><li style="margin-bottom:13px">High level of proficiency in networking knowledge</li><li style="margin-bottom:13px">Able to efficiently present technical information to various audiences and parts of the organization</li><li style="margin-bottom:13px">Able to communicate well (verbal and written) at all level of organization</li><li style="margin-bottom:13px">High level of proficiency in resolving issues with Operating Systems</li><li style="margin-bottom:13px">Able to leverage date to report information out to the organization</li><li style="margin-bottom:13px">Able to build client relationships across the organization </li><li style="margin-bottom:13px">Skilled at documenting processes for business-related use.</li></ul><strong>Travel Requirements:</strong> Occasional travel to corporate offices may be required.<br/><b>Technical Skills:</b><ul style="margin-bottom:13px"><li style="margin-bottom:13px">Thorough knowledge of Microsoft Windows & Windows Server operating systems, Mac OS & iOS, Linux, Active Directory, Office 365 Apps, Network Storage, Azure, Cisco and Dell networking. VMware VCSA and ESXi administration. </li><li style="margin-bottom:13px">Working knowledge of scripting languages (Powershell, Bash, Java, etc.)</li></ul><b>Office Hours/Location:</b><ul><li>This position is based in Rocky Mount VA. Office hours are Monday through Friday, 8:30 – 5:00 pm. This is an onsite role. Remote candidates will not be considered for this role.</li></ul><b>Physical/Mental Requirements</b>: <br/>The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul style="margin-bottom:15px"><li style="margin-bottom:15px">While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.</li></ul>Salary starting at $85,000<br/><br/><i>Traditional Medicinals, Inc. and its subsidiaries are proud equal-opportunity employers.  We wholeheartedly embrace authenticity, diversity, and people's differences. We acknowledge, celebrate, and support individuality to the great advantage of our consumers, our stakeholders, our products, and the planet.  We are committed to building an inclusive workplace for all our people.</i><br/><br/><i>We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.</i><br/> <p>Powered by JazzHR</p>

Traditional Medicinals

Senior IT Specialist

Apple Macs

Bash Scripting

Best Practices

Business Processes

Cisco Network Hardware

Cisco Network Systems

Computer Hardware

Computer Science

Computer Security

Computer Servers

Computer Software

Continuous Improvement

Customer Relations

Customer Support/Service

Data Recovery

Dell Computers

Dell Hardware

Develop and Maintain Customers

Diversity

Document Control

Documentation

Genetics

Help Desk

Information Technology & Information Systems

Information Technology Software

Java

Laptop PC

Legal

Legal Documents

Linux Operating System

Mac Operating System

Management of Information Systems/Technology (MIS)

Mathematics

Microsoft Active Directory

Microsoft Windows Azure

Microsoft Windows Operating System

Microsoft Windows Server

Network Administration/Management

Network Routers

Network Security

Network Switching

Operating Systems

Physical Demands

Policy Development

Presentation/Verbal Skills

Printers

Problem Solving Skills

Production Support

Protective Services

Publications

Quality Control

Record Keeping

Scripting (Scripting Languages)

Security Monitoring

Software Administration

Standard Operating Procedures (SOP)

Systems Administration/Management

Systems Maintenance

Technical Presentation

Technical Support

VMWare

VMWare ESX/ESXi

VMWare vCenter

VMWare vSphere

Videoconferencing

Virtualization

Willing to Travel

Windows PowerShell

Wireless Communications

partner JazzHR

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Seasonal, Operations Technical Specialist H&R Block

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