What You Bring:• High school diploma or GED required; Associate degree in a technical or mechanical field or equivalent work experience required• 2-4 years of experience writing complex technical documents preferred• Strong troubleshooting experience on mechanical, electrical, hydraulic, and pneumatic systems• Experience with Department of Defense (DoD) technical documentation preferred• Mechanical aptitude, especially in automotive or military equipment• Familiarity with diagnostic tools such as OBD II, CAT ET, Allison DOC, Bendix Diagnostic, Dearborn, WABCO Toolbox, or other OEM tools• Proficient in Microsoft Office Suite, Adobe Acrobat, and able to interpret engineering drawings and data• Critical thinking and strong attention to detail• Willingness to work overtime as needed. What You'll Do:• Write technical documentation/manuals in accordance with customer specifications• Troubleshoot mechanical, electrical, and hydraulic systems on heavy-duty equipment• Research and reuse existing data, text, and illustrations• Draft and coordinate technical content for final products• Archive and organize technical data for future projects)• Track time spent on tasks and report status to management• Communicate project needs and progress clearly• Meet established deadlines while adhering to company policies• Follow and enforce safety protocols• Assist with onboarding and training of new or transitioning team members• Review project requirements for compliance with customer agreements• Perform other job-related tasks as needed, with reasonable accommodation.