In this role, you will partner with client contacts, dispatch coordinators, and remote technical teams to resolve on-site incidents and deliver installations involving Windows and macOS devices, Microsoft 365, Active Directory/Entra ID, CCTV, door access systems, and small network equipment. At CTS, a New Charter Company, we are seeking a Field Technician in or around the Sparta, IL area (in other companies this person could hold the title of On-Site IT Field Technician, Level 2 Field Service Technician, IT Support Field Technician) to install and support client technology, network infrastructure, and physical security systems.