In addition to responding to service requests and system issues, this position plays a key role in the department''s expanding Enhanced Preventive Maintenance (EPM) and Systems Performance Verification Program, ensuring building control systems are routinely inspected, maintained, and optimized to improve reliability, reduce equipment failures, extend asset life, and improve overall system performance. Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility.