Consistently complete Monro's Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; Audit courtesy inspections performed by the General Service Technicians. Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast.