This role offers a dynamic environment that blends corporate IT support with hands-on residential technology work, all within a collaborative team that values innovation, responsiveness, and service excellence, along with opportunities to continuously expand your technical expertise across emerging tools, platforms, and systems. Strong knowledge of desktop technologies, including: Microsoft Windows (desktops/laptops) and Apple macOS, on-premises and cloud-based server environments, and VMware virtual desktops and telecom systems (e.g., 8x8, eFax).