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As North America’s largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. Deliver and fit of equipment, assuring that functional goals established at the evaluation are metProvide thorough training and education to clients, families and caregivers on the safe and effective use of recommended equipment.

<div><p style="margin:0in;font-family:'tahoma';font-size:12pt">At Numotion, we’re on a mission to improve the lives of people with disabilities. As North America’s largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We’re committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action.</p><p style="margin:0in;font-family:'tahoma';font-size:12pt"> </p><p style="margin:0in;font-family:'tahoma';font-size:12pt">The pay range for this position is $45,000-$70,000 Salary + commission. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location.</p><p style="margin:0in;font-family:'calibri';font-size:11pt"> </p><strong>JOB PURPOSE:</strong></div><div>The Assistive Technology Professional (ATP) plays a crucial role in evaluating, recommending, and providing customized Complex Rehabilitation Technology (CRT) to meet the unique needs of our clients. This position involves working closely with clients, families, therapists, and physicians to ensure the appropriate equipment is provided to maximize independence and enhance quality of life. A strong understanding of clinical conditions and extensive knowledge of rehabilitation equipment are essential for success in this role.</div><div> </div><div><strong>KEY RESPONSIBILITIES:</strong></div><ul><li>Conduct comprehensive assessments to identify clients' needs, functional limitations, and mobility goals based on therapist assessment findings and physician orders. This includes assessing physical abilities, environmental factors, and lifestyle considerations.</li><li>Actively collaborate with an interdisciplinary team, including physicians, therapists (PT,OT,SLP), clients and caregivers to develop individualized plans of care to achieve client mobility goals.</li><li>Recommend appropriate CRT equipment and associated interventions based on client’s identified physical needs and mobility goals. </li><li>Manage/Facilitate efficient procurement processes from equipment specification through delivery.</li><li>Attain and apply clinical, technical and interpersonal skills in a needs analysis of complex mobility issues for individuals with various disabilities.</li><li>Deliver and fit of equipment, assuring that functional goals established at the evaluation are metProvide thorough training and education to clients, families and caregivers on the safe and effective use of recommended equipment. Includes instruction on operation, maintenance and and troubleshooting</li><li>Complete/maintain accurate and detailed documentation pertaining to client interactions in a timely manner.</li><li>Attaining/exceeding annual sales goals and objectives as established at beginning of each fiscal year.</li><li>Consistently reviewing and reporting on sales calls, sales outcomes, and sales opportunities.</li><li>Maintaining all certifications and licenses, obtaining all required continuing education annually to assure no lapse in coverage.</li><li>Maintaining eligibility status with various vendor systems as required to assure continuous access to facilities.</li><li>Keeping abreast of funding requirements, learn the wide variety of products and manufacturers Numotion contracts with while utilizing and comprehending the technological advances within the Rehab Technology industry.</li><li>Develop and maintain new and existing relations with various referral sources.</li><li>Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion’s mission.  </li><li>Adhere to employee or customer confidentiality and comply with Numotion’s policies and federal regulations. </li><li>Provide excellent customer service for all internal and external customers of the operations at all times.  Provide solutions for customer concerns and continually focus on customer service as our top priority.</li><li>The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position.  The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.</li></ul><div><strong>REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE:</strong></div><ul><li>Bachelor’s degree in related field or an equivalent combination of education and relevant experience will be considered.</li><li>Valid Assistive Technology Professional (ATP) certification.</li><li>Demonstrate critical thinking, interpersonal and problem-solving skills required to generate appropriate, individualized recommendations for CRT equipment and interventions.</li><li>Working knowledge of compliant billing processes for rehab/assistive technology equipment as necessary (e.g., Medicare, Medicaid, etc.)</li><li>Must have valid Drivers License.</li></ul><div><strong>PREFERRED COMPETENCIES AND QUALIFICATIONS:</strong></div><ul><li>Minimum one (1) year experience working with complex rehabilitation technology.</li><li>Ability to prioritize multiple tasks, responsibilities and projects independently and effectively.</li><li>Previous experience in selling DME equipment.</li><li>Extensive knowledge of various clinical conditions impacting mobility, such as spinal cord injury, cerebral palsy, multiple sclerosis, and stroke.</li><li>Comprehensive understanding of rehabilitation equipment, including power wheelchairs, manual wheelchairs, seating systems, adaptive controls, and other assistive devices.</li><li>Working knowledge of compliant billing processes for rehab/assistive technology equipment as necessary (e.g., Medicare, Medicaid, etc.)</li><li>Ability to perform thorough and competent seating/mobility, assistive technology, and rehab equipment evaluations.</li></ul><div><strong>PHYSICAL WORK REQUIREMENTS:</strong></div><div>The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><ul><li>Ability to meet essential functions of the position with reasonable accommodations as necessary</li><li>Frequent use of hands, wrists, fingers associated with computer equipment.</li><li>Prolonged periods of time working at a desk and/or on a computer.</li><li>Occasionally move and reach with arms and hands.</li><li>Ability to lift/move up to 50 lbs and push/pull up to 100 lbs as needed.</li><li>Ability to communicate effectively.</li><li>Ability to work overtime as needed.</li></ul><div><p style="margin:0in;font-family:'tahoma';font-size:12pt">At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.</p></div><p> </p><br/><br/>Required Skills<br/><br/><br/>Required Experience<br/>

Numotion

Assistive Technology Professional

Assistive Technology

Billing

CRT (Cathode Ray Tube) Displays

Cerebral Vascular Accident

Communication Skills

Contract Manufacturing

Customer Relations

Customer Support/Service

Diversity

Documentation

Driver's License

Durable Medical Equipment

Equipment Specification

Establish Priorities

Exceeded Sales Goal

Federal Laws and Regulations

Funding

Identify Issues

Insurance

Interpersonal Skills

Leadership

Lift/Move 100 Pounds

Lift/Move 50 Pounds

Medicaid

Medical Products

Medicare

Multiple Sclerosis

Multitasking

Needs Assessment

Physical Demands

Problem Solving Skills

Purchasing/Procurement

Quality of Life

Relocation Services

Revenue/Sales Reporting

Sales

Spinal Cord Injury

Technical Support

Time Management

silkroad ATS feed

Paid Sick Days

Parking

Performance Bonus

Prescription Drug Coverage

Professional Development

401K

Employee Referral Program

Flexible Spending Accounts

Employee Events

Retirement / Pension Plans

Tuition Reimbursement

Work From Home

Game Rooms

Life Insurance

Merchandise Discounts

On Site Cafeteria

FULL_TIME

UNKNOWN

In addition to revenue and pipeline measurement, each manager will track daily, weekly and monthly activity & productivity metrics on their teams to ensure the team is spending their time on the highest value add actions at all times. What you need to succeed: • Native or fluent in spoken and written English • Demonstrated success in sales ideally in a BPO company or similar, with a proven ability to define, refine and implement successful sales processes, procedures and policies that drive results and the bottom line.

Senior Sales Manager, CairoBringing smiles is what we do at TTEC… for you and the customer. You will be the Senior Sales Manager working in our Cairo site, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.Reporting to the EMEA Sales Operations Director you will be responsible for leading a large team of inbound and outbound sales agents and developing and implementing successful sales strategies.What you’ll do as a Leader: • Lead a sales team through coaching, mentoring & motivating, using proven sales and leadership skills. Develop key Performance Metrics and dashboards that help the sales team and operations focus on performance drivers. • Possess strong understanding of Outbound, Inbound and Account management sales motions and working to drive and generate net new revenue. • Drive the highest level of performance from the Sales teams and at the same time be a role model & instill TTEC and client values. • Understand the importance of building lasting customer relations and how to identify and drive upselling and cross-selling sales opportunities. • Develop sales strategies to continue meeting sales goals, while reducing overall customer cancellations and generating revenue. • Build knowledge on client products and services – features, benefits and impact on Digital media/cloud based customers. • Work with Marketing, Sales Operation, Business units, Corporate Retention teams to source sales or retention campaigns, marketing leads and execute. • Analyze business goals, customer & agent data & daily reports to find areas of continuous improvement. What you’ll do as Senior Sales Manager: • Manage Sales pipeline and regular forecasting to meet assigned goals. • Prepare GBD Sales performance reports by collecting, analysing, and summarizing sales, data and trends. • Develop and continuously improve lead qualification using established criteria and standards. • Produce and implement action-oriented plans when sales goals or SLAs do not meet expectations. • Implement and review policies, business metrics, productivity and operating structure to consistently grow the sales results. • Provide weekly reporting on Volume, conversion, queue and product level details, and sales opportunities. In addition to revenue and pipeline measurement, each manager will track daily, weekly and monthly activity & productivity metrics on their teams to ensure the team is spending their time on the highest value add actions at all times. What you need to succeed: • Native or fluent in spoken and written English • Demonstrated success in sales ideally in a BPO company or similar, with a proven ability to define, refine and implement successful sales processes, procedures and policies that drive results and the bottom line. • 5 year success with managing a BPO brick and mortar team as well as drive success in a virtual/work from home environment. • Demonstrated ability to be a quick learner with the ability to adapt on a daily basis • Showcase a proven track record in motivating and leading a team to build skills on new cloud based, digital media solutions • Ability to compile sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations that are digestible for the entire company • Willingness to work across shifts where needed. • Advanced knowledge of Sales Operations, Technology used in Digital sales • Strong leadership driving Sales, Customer Success and Subscription management. • Proven ability to effectively manage people effectively, hire and train, coach new sales team members. • Proven ability to develop, communicate and present to upper management on new ideas, proposals and feedback to move the business forward. What You Can Expect • Supportive of your career and professional development • An inclusive culture and community minded organization where giving back is encouraged • A global team of curious lifelong learners guided by our company values • Ask us about our paid time off (PTO) and wellness and healthcare benefits • And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)Visit https://mybenefits.ttec.com for more information.About TTECOur business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.#LI-SB1

We are a leading global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience for many of the world’s most iconic and disruptive brands. We deliver outcome-based customer engagement solutions through TTEC Digital, our digital consultancy that designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients and TTEC Engage, our delivery center of excellence, that operates customer acquisition, care, fraud prevention and detection, and content moderation services. Founded in 1982, our employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other. Learn more about our company values and how we support gender diversity, including through a leadership program that empowers the women of TTEC.

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Assistive Technology Professional Numotion

Senior Sales Operations Manager Ttec

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