Develop an effective training strategy by identifying the operations department training needs, testing skill knowledge, assessing resources available to support plan, prioritizing the training needs, setting budget, drafting a training plan, monitor performance and adjusting as needed to meet business needs and drive results. Do everything possible to help members succeed by being curious and striving to understand what others are trying to achieve, planning and executing work in a helpful and collaborative manner, being willing to adjust efforts to ensure that work and attitude are helpful to others, being self-accountable, creating positive impact, and being diligent in delivering results.