Louisville, KY13 days ago
Maintain, update and support all software and applications installed on users ULSD issued PC's, Laptops and MAC devices such as, but not limited to, Citrix Workspace, ExamSoft, Bomgar, Dragon, iRis translation software, FloJo and GraphPad. Responsibilities include troubleshooting and resolving complex technical issues, proactive system management, hardware deployment, software updates, documentation, and contributing to IT projects and initiatives.