The examination may also contain questions regarding the ability to administer and deploy service packs for servers, desktop, and software applications and systems; clearly articulate instructions to non-technical users; create and maintain procedures manuals for the position; establish and maintain effective relationships with those contacted in the course of work; import and export data between applications; maintain Intranet site(s), applications, and web-based forms; maintain the confidentiality of privileged information; operate a vehicle, observing legal and defensive driving practices; proofread and detect errors; provide advanced technical support in specialized area of responsibilities; quickly become proficient in the use of new computer software and hardware; read and apply written procedures; setup troubleshoot, and operate computers, various peripheral equipment, a variety of software packages and programs; store and retrieve information; train others in the use of computers and computer applications; troubleshoot Network connectivity issues; understand and carry out oral and written directions. Ability to: Administer and deploy service packs for servers, desktop, and software applications and systems; Troubleshoot Network connectivity issues; Clearly articulate instructions to non-technical users; Create and maintain procedures manuals for the position; Establish and maintain effective relationships with those contacted in the course of work; Import and export data between applications; Maintain Intranet site(s), applications, and web-based forms; Maintain the confidentiality of privileged information; Operate a vehicle, observing legal and defensive driving practices; Proofread and detect errors; Provide advanced technical support in specialized area of responsibilities; Quickly become proficient in the use of new computer software and hardware; Read and apply written procedures; Setup troubleshoot, and operate computers, various peripheral equipment, a variety of software packages and programs; Store and retrieve information; Train others in the use of computers and computer applications; Understand and carry out oral and written directions.