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What we expect of you: Associate Degree in Computer Science, Management Information Systems, Information Technology, Engineering, Mathematics or a related field, at least 6 months of Information Technology work experience OR 2 years college coursework in a technical field, at least 6 months of Information Technology work experience. Addresses and resolves problems as appropriate, referencing supplied training material and customer documentation; documents all issues by utilizing appropriate ticketing application; escalates issues to Managed Services Engineers as appropriate.

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Businesses trust CDW to maximize their technology investment because they know our people get it. We deliver. And not just products. We deliver solutions. We make technology work. We make people more productive... communication, easier... data, safer. When people call CDW, they call the experts.

CDW Corp

Operations Analyst, Mainframe

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This position will continually prevent, identify, and mitigate security threats and vulnerabilities in Lake Countys systems while assessing the amount of risk present and the cost and value of implementing controls and preventative measures. 5+ years of experience implementing or administering common information security management frameworks such as ITIL, COBIT or NIST and leading organizations through SOX, HIPAA, PCI or CJIS compliance efforts.

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Operations Analyst, Mainframe CDW Corp

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