Document Service Representative 1 MindlanceDocument Service Representative 1Rochester, NY$15–$16 / hourMaintain the production and accuracy ratio as established by the department - Re-direct claims and correspondence to the appropriate resource/department as needed in accordance with established Desk Levels - Research and contact appropriate resources as warranted for information necessary for the completion of examining and/or data entry utilizing the corporate documentation system - Initiate and assist in the development of process improvements necessary to resolve claims examining and data entry issues and system limitations - Perform all scanning room functions, this includes but is not limited to sorting, prepping, and scanning of all claims and correspondence documents into FormWorks in accordance with established desk levels - Archive all incoming claim and correspondence documents in accordance with established Desk Levels - Complete the daily rejection report, including retrieval of archived claim and correspondence documents, within established time frames - Verify scanned documents for completeness - Report any system, filing, scanning, or workflow issues to the Team Lead, Document Management, and/or a member of management as appropriate - Perform general scanner maintenance as needed. - Perform accurate FormWorks OCR error correction, Key from Image, and Key Entry on all medical, hospital, dental, and vision claims in accordance with departmental desk levels - Perform accurate FormWorks data entry on correspondence documents in accordance with departmental desk levels to ensure work items are filed appropriately in Macess and work items are routed to the correct doc flo queue for handling by each business area - Report any scanning, data entry, or workflow issues to the Team Lead, Document Management and/or a member of management as appropriate.
Travel Customer Service Representative - Remote Passport Equals Travel AdventuresTravel Customer Service Representative - RemoteRochester, NYRemoteIn this role, you will be the first point of contact for clients, helping them plan, manage, and enjoy their travel experiences from start to finish. If you enjoy helping people, solving problems, and working in a fast-paced environment, we’d love to hear from you.
Service Representative - Insurance Services, ESR PaychexService Representative - Insurance Services, ESRRochester, New YorkFull timeIf you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with Paychex policies and procedures.
Service Representative - Insurance Services, P&C PaychexService Representative - Insurance Services, P&CRochester, New YorkFull timeAs Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. About Us: Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform.
German-speaking Customer Service Representative Ansius (for a Confidential Client)German-speaking Customer Service RepresentativeGreeceRemote€1,500 / monthFull timeCritical requirements: Native or fluent German (C1/C2 level) Good English communication skills (B2+ level) Customer-oriented mindset with strong communication skills Basic computer proficiency Reliable internet connection and a suitable home office setup Must already reside in Greece and possess the legal right to work in Greece Important requirements: Previous customer service experience is an advantage As a Customer Service Representative, you will be the primary point of contact for customers, handling inquiries and resolving issues across various channels including phone, email, and chat.
Client Services Representative Trane TechnologiesClient Services RepresentativeRochester, New YorkProvide quotes for service repairs, change outs, IAQ, and energy solutions including quotes for time and material as well as fixed price service. In this role you will be responsible for developing long-term customer relationships and maximizing account penetration and customer retention by developing/offering HVAC system-related solutions.
Financial Services Representative – State Farm Agent Team Member Rita Prince - State Farm AgentFinancial Services Representative – State Farm Agent Team MemberFairport, NYFull timeAs our Financial Services Representative – State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. ROLE DESCRIPTION: Rita Prince - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships.
Customer Service Representative/ Data Entry KRO Industries LLCCustomer Service Representative/ Data EntryRochester, NYPart timeIn this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.
Consumer Care Representative (Collections Specialist/Customer Service) Coast ProfessionalConsumer Care Representative (Collections Specialist/Customer Service)Geneseo, New York$17.20–$17.75 / hourThe Consumer Care Representative (Customer Service) may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. The Consumer Care Representative (Customer Service) works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options.
Member Services Representative EXOSMember Services RepresentativeRochester, NYOur professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development. Our employer solutions include fitness center management, on-site coaching and classes, and the Exos app, as well as immersive team-building experiences, executive coaching, and personal development programming.
Veterinary Client Service Representative Greece Animal HospitalVeterinary Client Service RepresentativeRochester, NY$16–$18 / hourFull timeThrough a nationwide community of over 360 veterinary providers, and an industry-leading membership program, Thrive Pet Healthcare provides personalized, accessible care through every stage of a pet’s life and health. Our Support Office teams power that mission by supporting our hospitals through operational excellence, innovative programs, people-centered culture, and forward-thinking business solutions — all while having plenty of fun along the way.
NewVeterinary Client Service Representative Animal Hospital of PittsfordVeterinary Client Service RepresentativeRochester, NY$16–$18 / hourFull timeOur Support Office teams power that mission by supporting our hospitals through operational excellence, innovative programs, people-centered culture, and forward-thinking business solutions — all while having plenty of fun along the way. Through a nationwide community of over 360 veterinary providers, and an industry-leading membership program, Thrive Pet Healthcare provides personalized, accessible care through every stage of a pet’s life and health.
Consumer Care Representative (Collections Specialist/Customer Service) Coast Professional, Inc.Consumer Care Representative (Collections Specialist/Customer Service)Geneseo, NY$17.20–$17.75 / hourPart timeThe Consumer Care Representative (Customer Service) may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. The Consumer Care Representative (Customer Service) works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options.
Veterinary Client Service Representative Supervisor Bayview Animal HospitalVeterinary Client Service Representative SupervisorWebster, NY$16–$18 / hourFull timeOur Support Office teams power that mission by supporting our hospitals through operational excellence, innovative programs, people-centered culture, and forward-thinking business solutions — all while having plenty of fun along the way. Through a nationwide community of over 360 veterinary providers, and an industry-leading membership program, Thrive Pet Healthcare provides personalized, accessible care through every stage of a pet’s life and health.
Customer Service Representative Bene-Care HR ServicesCustomer Service RepresentativeHenrietta, New YorkWhether it's helping customers discover new products, supporting local vendors, or creating a welcoming shopping experience, our team makes a difference every day. As a Customer Service Team Member, you'll help create an exceptional shopping experience by: Greeting customers and providing friendly, knowledgeable service.
Life Safety Service Representative, Suppression Johnson ControlsLife Safety Service Representative, SuppressionRochester, New York$53,000–$82,000 / yearJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. 1-3 years of sales experience in a business with a proven successful record of accomplishment that is verifiable or a recent college graduate with 1-2 extra-curricular activities or internships with roles demonstrating entrepreneurial and/or leadership abilities.
Remote Guest Services Representative – Travel Genovaire Travel GroupRemote Guest Services Representative – TravelRochester, New YorkRemoteWe are looking for a Remote Guest Services Representative – Travel to provide assistance and support to travelers throughout their journey. This position focuses on delivering attentive service, resolving travel questions, and maintaining a positive client experience.
Patient Service Representative ZOLL LifeVestPatient Service RepresentativeRochester, NYThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies. The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®.
Veterinary Client Service Representative - Dermatology Thrive Pet HealthcareVeterinary Client Service Representative - DermatologyRochester, NY$18–$20 / hourFull timeYour life-changing work will range from warmly welcoming clients and coordinating appointments, to facilitating clear communication between pet parents and the medical team, managing check-ins and check-outs, processing payments, and supporting the smooth flow of patient care. Today, its network of 360+ primary, emergency, and specialty hospitals across the U.S. cares for pets of all ages and health needs, while portfolio companies provide tools and technology that help veterinary teams work smarter and deliver better care.
Client Services Representative PaylocityClient Services RepresentativeRochester, NYRemoteThe company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.