Friday Harbor, WA20 days ago
Minimum Qualifications** + One year of experience as a Computer Support Technician 1. **Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Manager.** **Preferred Qualifications** + Two or more years of experience and/or training in computer maintenance technology; + Associate's degree in computer maintenance technology or related field; + Familiarity with cat 6a cabling and fiber optics; + Familiarity with network equipment, software, VLANs and network testing software; + Experience troubleshooting and maintaining networked printers; + Familiarity with scientific, virtualization and/or genomics software; + Familiarity with network tools such as DHCP, SMB, AFP, SMTP, rsync, SFTP, SSH; + Three years of IT experience such as installing and/or maintaining software, hardware, or network infrastructure equipment, or providing customer support in IT; + Previous work experience in MacOS and Windows environments; + Previous work experience with scientific equipment interfacing computer controllers; + Excellent written and verbal communication skills; AND/OR + Familiarity with various audio and video media formats. + Provide IT support for facilities (15%) + Monitor, prevent, and react to alarms from monitoring tools such as those that support Uninterruptible Power Supplies, Fire Alarms, Water Detection Alarms, and Building Security Systems; + Communicate and work with UW IT and College of the Environment IT on issues related to UW-wide services; + Assist with IT infrastructure projects as required by UW IT and/or as directed; + Assist with IT preparation for emergency response and recovery; and + Oversee FHL IT security and policies under the guidance of UW IT.