I have set the strategic direction for enterprise network services, aligning roadmaps, investments, and operational priorities with business objectives and advising executive leadership on investments, risks, and opportunities; established the vendor strategy, negotiated contracts and service levels, and managed multiple concurrent vendors and service providers; and served as the network authority to executive leadership, partner agencies, and non-technical stakeholders. I have managed enterprise network operations for an organization with multiple locations, including monitoring, incident and problem management, service-level performance, and operational metrics; led operational risk assessments, prioritized mitigation, and reported significant risks to leadership; and led disaster recovery planning and testing for network services, tracking corrective actions.