Manchester, NH16 days ago
Admits and makes initial contact with the public at the reception area; screens individuals according to the service they require; Assists visitors with issues such as towed vehicles, lost property, and fraud, theft, and criminal mischief reports; Prepares and types Police reports, including interviewing victims, witnesses, and appropriate others to gather information; Files subpoenas and serves them to the public; Records and reports tips from the crime report line; Enters tow reports into the computer; Participates in preparing complaints and other Departmental paperwork as assigned; Maintains tact and composure when dealing with potentially agitated individuals; Performs switchboard and other communications tasks as assigned; Performs staff support duties in processing prisoners; Coordinates, distributes, files, and prepares Police records and statistical requirements; Performs follow-up investigations by telephone for ongoing, re-opened, or special assignment cases; Prepares case supplemental reports; Obtains statements and documents used as official Police records; Coordinates the dissemination of Police reports within the Department; Receives and reports criminal information; Responds to requests for information from the public regarding Police procedures and objectives; Provides guidance and demonstrations to new employees in similar positions; Keeps supervisors informed of work progress, issues, and potential solutions; Responds to citizen inquiries courteously and promptly; Coordinates regularly with others to enhance interdepartmental efficiency; and. Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to communicate effectively; Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to review a wide variety of written materials in both electronic and hardcopy formats; Sufficient manual dexterity, with or without reasonable accommodation, which permits the employee to operate a personal computer and related equipment; Sufficient strength and endurance, with or without reasonable accommodation to lift, carry and move objects, through a full range of motion, up to 10 pounds occasionally, 5 pounds frequently and 2 pounds consistently; Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which permits the employee to function within the general office environment.