Service Desk Manager/Quality Assurance Computer World Services CorpService Desk Manager/Quality AssuranceWashington, DC$119,000–$140,000 / yearThis role integrates technical leadership, operational management, quality assurance, and customer service oversight to ensure services are delivered in accordance with contract requirements, industry best practices, and established Service Level Agreements (SLAs). Responsibilities include ensuring timely and accurate troubleshooting across hardware, software, email, printer, directory, and desktop application issues, as well as managing staffing, training, reporting, and the consistent achievement of service quality and SLA targets.
NewCall Center IT Support Technician AmentumCall Center IT Support TechnicianAnnapolis, MarylandAssociate’s degree in a related Information Technology field, and at least 1 year of experience in a desktop support, helpdesk, or technical support role Or a High school diploma/GED, and at least 3 years of experience in a desktop support, helpdesk, or technical support role. Must be able and willing to perform physical tasks, such as sitting for extended periods of time at a desk and computer terminal (90%), bending, lifting, moving boxes, walking, standing, and operating a county vehicle for equipment pick-up and delivery.
NewCall Center IT Support Technician Amentum Services IncCall Center IT Support TechnicianAnnapolis, MD$16.83–$19.23 / hourMust be able and willing to perform physical tasks, such as sitting for extended periods of time at a desk and computer terminal (90%), bending, lifting, moving boxes, walking, standing, and operating a county vehicle for equipment pick-up and delivery. Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustainability.
Systems Engineer III Quantum SkySystems Engineer IIIAnnapolis Junction, Maryland$175,000–$185,000 / yearFull timeThe Unified Communication (UC) Systems Engineer incorporates a systems engineer approach for design, installation, interoperability and maintenance of Telephony, Video Teleconferencing, Chat, IPTV, Digital Signage, Mass Notification, LMR and AVMM architecture. Design a wide variety of UC solutions including multi-level security systems, enterprise level collaboration systems, conference rooms, classrooms, command centers, auditoriums, digital signage, and streaming.
6yrs Helpdesk Specialist AHU Technologies6yrs Helpdesk SpecialistWashington, District of Columbia$25–$28 / hourRole: Helpdesk Specialist Client: DC Government Location: Washington, D.C. (Onsite) Job Description: Resolve technical issues and closing out assigned Service/Incidents requests within the agency's Service Level Agreements ii. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
Director of Carrier Managed Service Portfolio and Offer Development - Americas, EMEA Ciena CorpDirector of Carrier Managed Service Portfolio and Offer Development - Americas, EMEAMDRemote$141,700–$226,300 / yearFamiliarity with the telecommunications and channel ecosystem, including Global Carriers, Tier 1 and 2 Operators, Regional Service Providers, MSOs, Submarine Operators, Indirect Channels, Hyperscale Data Center Operators, Public Cloud Providers, and Neo-scalers. This position combines strategic leadership with hands-on involvement to forge strong partnerships, expand the service portfolio, identify new opportunities, and establish go-to-market strategies that empower sales teams globally.
Financial Controller Lore GroupFinancial ControllerDistrict of ColumbiaThis role is responsible for ensuring accurate financial reporting, maintaining strong internal controls, and supporting strategic decision-making through financial analysis and forecasting. Riggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan – a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan.
Space Management Specialist U.S. Department of JusticeSpace Management SpecialistWashington, DC$85,447–$158,322 / yearConducts extensive on-site surveys of proposed relocation properties to determine actual space requirements; research available funding; determines personnel needs and the impact of other program areas on proposed projects; and provides input to supervisor and/or higher-level management concerning conclusions reached from survey results. Provides guidance and direction to Headquarters Divisions and Field Office personnel concerning lease management; ensures proper procedures are being followed with regard to such items as oversight of lease contracts, utility bill verification, assignment and utilization of space, property maintenance of reports concerning periodic building inspections, and the like.
Field Service Technician - Navy ELMR Patching Motorola Solutions IncField Service Technician - Navy ELMR PatchingMD$60,000–$95,000 / year4+ years experience in one of the following: LMR, RF systems, Radio Communications, Radio Frequency, Motorola equipment, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering, Networking equipment or Military experience. Location & Work Setup: This is a 100% on-site role (no remote/telework options) dedicated to a specific U.S. Military Base supported under the Status of Forces Agreement (SOFA)-including locations such as Sigonella, Catania, and Naples, Italy-and requires U.S. Citizenship.
7Yrs IT Asset Management Software Program Analyst AHU Technologies7Yrs IT Asset Management Software Program AnalystWashington, District of Columbia$75–$80 / hourRole: ITAM Software Program Analyst Client: DC Government Location: Washington DC (Hybrid ) Job Description: Responsibilities: Responsibilities: Program Development and Oversight: Design, develop, and oversee the implementation of a robust Software Asset Management Life Cycle Program. ServiceNow Implementation: Lead the integration and configuration of ServiceNow IT Asset Management (SAM) modules, including Software Asset Management Professional.
Oracle Technical Specialist - Senior AHU TechnologiesOracle Technical Specialist - SeniorWashington, District of Columbia$80–$90 / hourRequired 8 Years · Strong understanding of Business Process framework and a strong history of implementing solutions Required · Experience with at least three of the following modules: EPM Cloud or EPBCS, EPM Cloud Planning, Workforce, Financial close and Consolidation, Required Flexible work from home options available. Required 12 Years · Developing and supporting Oracle EPM cloud, EPBCS, financials, workforce, and project modules along with the Oracle ERP budgetary control, and PPM mod.
Sr. Special Hazards Technician M.C. Dean, IncSr. Special Hazards TechnicianBethesda , Maryland$48–$51.50 / hourFull timeThe role requires strong working knowledge of fire alarm and special hazards releasing systems, applicable NFPA requirements, manufacturer-specific equipment, electrical drawings, sequence-of-operations documentation, and testing/commissioning procedures. Perform advanced troubleshooting of releasing panels, fire alarm control panels, detection circuits, notification circuits, releasing circuits, supervisory devices, power supplies, network communications, and associated field equipment.
AV Support Technician, Senior LCG, Inc.AV Support Technician, SeniorRockville, MD$70,000–$80,000The AV Technician coordinates with clients on the placement and integration of AV equipment and ensures the functionality of projectors, lighting, microphones, sound mixing, recording, and video-conferencing equipment for live events and meetings. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.
E2E Telco Engineer AST & Science LLCE2E Telco EngineerLanham, MDOperating within the Service Assurance organization, this role serves as the technical authority for multi-domain incident analysis, working closely with PSC Agents, NOC Telco Engineers, and Managed Services teams to restore service, validate service flows, and ensure compliant end-to-end connectivity during launch, early-life support, and steady-state operations. We are seeking a Service Engineer - Level 2 Telco RAN E2E Engineer to ensure end-to-end service stability and performance across satellite-to-mobile services by diagnosing and resolving cross-domain issues spanning satellite, RAN, core, transport, and OSS layers.
Help Desk Technician - Bowie, MD IDA Systems and Analyses CenterHelp Desk Technician - Bowie, MDBowie, MD$68,147–$109,036 / yearMinimum Requirements/Qualifications: Bachelor of Science degree in Computer Science or related field with one year minimum experience supporting microcomputer software, hardware, associated peripherals, networks and computer user support OR high school diploma with three years minimum experience supporting microcomputer software, hardware, associated peripherals, networks and computer user support. Provides operational support and performs a range of administrative tasks including: warranty and license maintenance, records management, configuration management, office administration, scripting, SOP, problem resolution guides, conference support schedules, IT inventory processing and maintaining the tape/disk library and media libraries for offsite storage.
Service Desk Technician – Senior AHU TechnologiesService Desk Technician – SeniorWashington, District of ColumbiaRequired Experience: At least five (5) years of experience in the following: · Providing help desk support for the Windows operating system, Windows-based applications and databases, and AD account management; · Providing help desk support for iOS devices, iOS-based applications, and iCloud account management; · Configuring, imaging, and deploying Windows based laptops, printers, and desktop assets; · Workflow management applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix. · Ability to provide tier 1 and tier 2 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts and Active Directory.
NewAdministrative Specialist U.S. Department of JusticeAdministrative SpecialistWashington, DC$83,482–$145,468 / yearSpecialized experience must demonstrate the following:GS-12 level: One full year of specialized experience, equivalent to the GS-11 performing 4 of the 6 of the following: Managing the administrative functions for a team, including at least seven of the following duties: Travel administration, document management, timekeeping, scheduling, correspondence and invoice management, records management, performance management, training coordination, office supplies, data tracking, and space allocation. Specialized experience must demonstrate the following:GS-11 level: One full year of specialized experience, equivalent to the GS-9 performing 4 of the 6 of the following: Managing the administrative functions for a team, including at least five of the following duties: Travel administration, document management, timekeeping, scheduling, correspondence and invoice management, records management, performance management, training coordination, office supplies, data tracking, and space allocation.
Service Desk Technician (SDT) – Senior AHU TechnologiesService Desk Technician (SDT) – SeniorWashington, District of Columbia$40–$44 / hourRequired Experience: At least five (5) years of experience in the following: · Providing help desk support for the Windows operating system, Windows-based applications and databases, and AD account management; · Providing help desk support for iOS devices, iOS-based applications, and iCloud account management; · Configuring, imaging, and deploying Windowsbased laptops, printers, and desktop assets; · Workflow management applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix. Required · Experience with endpoint protection and management tools such as Cisco AMP, Absolute, or HP SureClick; Desired · Experience with IT asset management and tracking tools such as Oomnitza, ServiceNow, Ivanti, or BMC Helix.
RF Mobility Technician Henkels & McCoy Group IncRF Mobility TechnicianWashington, DC$28.59–$37.06 / hourWhile working under the direction of the Team Lead, the RF Installer/Technician provides leadership and training to installers and junior technicians. Henkels & McCoy, Inc. (H&M's) Chantilly office specializes in low voltage cabling to support enterprise, data centers, government, and medical facilities.
NewField Support Technician - Onsite Anchor Empower AI Inc.Field Support Technician - Onsite AnchorHanover, MarylandFull timeOperating without on-site supervision, the technician analyzes escalated issues involving end-user computing, printers, mobile devices, and communications equipment to determine root cause and the appropriate resolution approach; decides when remote Tier II/III, engineering, or vendor involvement is required; determines deployment and refresh approach for site workstations; and analyzes site asset records to recommend lifecycle actions. Serve as the on-site IT decision-maker for assigned regional and field locations, analyzing escalated incidents involving desktops, laptops, peripherals, printers, mobile devices, and network connectivity to determine root cause and the appropriate resolution approach without on-site supervision.