MV TransportationNewCall Center Trainer MV TransportationCall Center TrainerKent, WA$32–$32.47Healthcare Benefits: PPO Medical, Medical HSA, Prescription, Dental, Vision (spouse and dependent children), Telemedicine, FSA, Life, AD&D, Group Accident, LTD, STD, EAP, Critical Illness, Hospital Indemnity, Substance Abuse Professionals programming. Other Compensation: $1,000.00 Driver referral bonus ($500.00 upon training completion and $500.00 upon completion of probationary period); $1,000.00 Mechanic referral bonus ($500.00 upon training completion and $500.00 upon completion of probationary period).
United RentalsInside Sales Rep United RentalsInside Sales RepEverett, WA$24.05–$36.05 / hourEn tant que representant des ventes internes a United Rentals, vous serez une personne-ressource importante pour notre clientele et un conseiller pour notre division, avec la responsabilite de suggerer des solutions a la clientele, offrir des devis, vendre et passer des commandes pour notre equipement et nos services selon leurs besoins. Establish an understanding of the rental business as it pertains to specialty engineered rental products and services, including silenced diesel generators, large diesel, electric and hydraulic pumps, air-cooled chillers, air-conditioning, electric heat, desiccant dehumidification, load banks and electrical distribution.
Northwest Administrators, Inc.Customer Service Representative - Call Center Northwest Administrators, Inc.Customer Service Representative - Call CenterSeattle, WA$20.76–$26.29 / hourFull timeWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans.
Sound Credit UnionCall Center Representative Sound Credit UnionCall Center RepresentativeTacoma, WA$21.50–$26.50 / hourFull timeWhat You'll Do:Responsibilities: As the first point of contact in our Call Center, you will assist our members over the phone with financial transactions, respond to inquiries, build relationships, and provide information on account status, balances, and loan details to deliver exceptional member service. If you have a passion for helping others, possess a sense of curiosity, enjoy problem-solving, value building customer relationships, and are seeking a place that offers opportunities for professional development, then a position at Sound may be the perfect fit for you.
MBSquared dba West Sound WorkforceNewCustomer Service Representative MBSquared dba West Sound WorkforceCustomer Service RepresentativeBremerton, WA$19.50–$20 / hourPart timeIf you’re looking for a way to lean into your customer service skills without weekend shifts, cold calls, or in-person interactions and want to make a real difference in your community, this could be a great fit! West Sound Workforce is assisting a nonprofit, community-based transportation provider in sourcing part-time Customer Service Representatives for their Bremerton call center.
Sound Credit UnionCall Center Representative / Bilingual (Spanish) Sound Credit UnionCall Center Representative / Bilingual (Spanish)Tacoma, WA$22.50–$27.50 / hourFull timeAs the first point of contact in our Call Center, you will assist our members over the phone with financial transactions, respond to inquiries, build relationships, and provide information on account status, balances, and loan details to deliver exceptional member service. If you have a passion for helping others, possess a sense of curiosity, enjoy problem-solving, value building customer relationships, and are seeking a place that offers opportunities for professional development, then a position at Sound may be the perfect fit for you.
Puget Sound Energy, IncCustomer Service Representative I Puget Sound Energy, IncCustomer Service Representative IBothell, WAFull timeMinimum education and training including a high school diploma or GED; successful completion of six to ten (6-10) credits of business school or college studies in accounting, communications skills, drafting or social sciences transferable to a 4-year institution or its equivalent in experience and/or education as determined by Human Resources. Business courses: drafting/engineering, social sciences, psychology, communication, computer sciences, business math, business administration, business law, statistics, business communications, project management, sociology and economics.
Providence St. Joseph HealthProgram Coordinator - Call Center Providence St. Joseph HealthProgram Coordinator - Call CenterSeattle, WAPart timeIt is comprised of eight hospital campuses (Ballard, Edmonds, Everett, Centralia, Cherry Hill (Seattle), First Hill (Seattle), Issaquah and Olympia); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Providence Swedish Medical Group, a network of 190+ primary care and specialty care locations throughout the Puget Sound. Gathers schedule requirements, assigns access levels to the department and clinic resource for on going on call schedule creation, create on call profile/passwords, set up on call Short List for department and clinics, define instructions, train and review individual resources, pager numbers, carrier types, statuses and ID numbers.
Cambia Health SolutionsTemporary Customer Service Professional I Cambia Health SolutionsTemporary Customer Service Professional INewcastle, WARemoteFull time6 months of customer service call center experience; or 6 months of customer service experience in insurance, retail, banking, hospital, medical office or similar industry with extensive customer contact; or equivalent combination of education and experience. As the face of Cambia, our CSPs play multiple roles - listener, problem-solver, investigator and advocate - all in service of making our members' health journeys easier and days brighter.
LUXOTTICA OF AMERICA INCRepresentative - Customer Service (Order Clerk) LUXOTTICA OF AMERICA INCRepresentative - Customer Service (Order Clerk)Kent, WA$19.63–$27.18 / hourFull timeThe Customer Service Representative (Order Clerk) is responsible for building and maintaining customer and vendor relationships and to manage request for quotations, stock orders, returns and purchase orders, and coordinating with other departments to provide the best possible service to the customer. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
Spade RecruitingCall Center Representative - WFH Spade RecruitingCall Center Representative - WFHseattle, WAFull timeYour primary responsibility will be to connect with potential clients, determine their interest in our products and services, and schedule appointments with our Sales Representatives. In this role, you will support our sales professionals by reaching out to prospective clients via phone and email, helping them stay on track with their monthly meeting goals.
KinwellNewHealthcare Call Center Representative KinwellHealthcare Call Center RepresentativeSeattle, WA$47,400–$71,100 / yearThis role provides exceptional customer service by answering calls, scheduling appointments, managing inquiries, and supporting patients' access to healthcare services. Vaccine Requirement: Kinwell Health currently requires all teammates to provide proof of or complete a written attestation of a religious or medical exemption for influenza and Hepatitis B vaccines.
Virginia Mason Franciscan HealthNewCall Center Representative Virginia Mason Franciscan HealthCall Center RepresentativeEdmonds, WARemote$25.25–$35.67 / hourWhile you're busy impacting the healthcare industry, we'll take care of you with benefits that include: + Health/dental/vision + FSA and HSA spending accounts + 2 retirement plans + Paid vacation and sick time + Adoption assistance + Wellness program Just as Virginia Mason is dedicated to improving the lives of our patients and our community, we are equally dedicated to your professional and personal success. You will be expected to schedule, cancel, and reschedule patient appointments by assessing callers' specific needs through probing questions, while maintaining patient confidentiality and simultaneously providing each caller with extraordinary and efficient customer service.
Jeff Sand - State Farm AgentTelemarketer - State Farm Agent Team Member Jeff Sand - State Farm AgentTelemarketer - State Farm Agent Team MemberKirkland, WASuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Telemarketer - State Farm Agent Team Member. Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
HopelinkNewCustomer Service Supervisor HopelinkCustomer Service SupervisorBellevue, WA$29.25–$31.35 / hourThe career opportunity: The Non-Emergency Medical Transportation (NEMT) Customer Service Supervisor is responsible for the hiring, scheduling, and supervision of the Customer Service Center (call center) staff, under the direction of the NEMT Senior Manager. The NEMT Customer Service Supervisor team is responsible for ensuring the Customer Service Center meets contractual requirements under Hopelink's contract with the Health Care Authority (HCA) for Medicaid transportation.
Rose InternationalNewPharmacy Technician Call Center Jobs in USA, WA, Seattle | Rose International Job Rose InternationalPharmacy Technician Call Center Jobs in USA, WA, Seattle | Rose International JobSeattle, WA$21.30–$21.30 / hourTemporaryRequired EducationHigh School Diploma or EquivalentRequired License/CertificationActive Washington (WA) State Pharmacy Technician License in good standingRequired Qualifications / Skills / ExperienceExperience in a high-volume call center environmentCustomer service experience (preferably in healthcare, social services, or similar field)Excellent verbal and written communication skillsStrong attention to detail and documentation accuracyPreferred Qualifications / Skills / ExperienceExperience in pharmacy operations or prior authorization processesPharmacy Technician Call Center OverviewSupports pharmacy operations by handling inbound calls, assisting with prior authorization processes, and contributing to production workflowsProvides professional customer service to members, providers, and internal stakeholders in a high-volume call center environmentEnsures accurate documentation and inventory tracking in compliance with healthcare regulationsServes as a liaison by routing clinical questions to pharmacists while managing non-clinical inquiriesPrimarily focused on production tasks with opportunities to cross-train in patient outreach, intake, shipping, and prior authorization functionsRequires strong communication skills, attention to detail, and ability to multitask in a fast-paced environmentJob Duties Handle high-volume inbound calls from members, providers, and stakeholdersProvide assistance through the prior authorization process using defined criteriaTransfer clinical or judgment-based inquiries to pharmacistsMaintain accurate and timely documentation of inventory and case activitiesSupport production-related pharmacy operationsEnsure compliance with internal policies and healthcare regulationsDeliver excellent customer service in all interactionsAssist with additional pharmacy functions such as outreach, intake, and shipping as needed **Only those lawfully authorized to work in the designated country associated with the position will be considered.** Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify).
Syntricate TechnologiesSAP S/4 Service Cloud Consultant Syntricate TechnologiesSAP S/4 Service Cloud ConsultantTacoma, WAFull time
AAA WashingtonTemporary Call Center Representative AAA WashingtonTemporary Call Center RepresentativeBremerton, WashingtonWHY YOU'LL LOVE WORKING AT AAA WASHINGTON: You'll play an important role in bringing AAA Washington's spirit of service and peace of mind to our membership. Seeking to reflect the communities we serve and create an inclusive culture, we encourage employees to bring their full self to work and support applicants from all backgrounds, abilities and walks of life to apply.
Sea Mar Community Health CentersCall Center Specialist Sea Mar Community Health CentersCall Center SpecialistSeattle, WASea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. For example, Full-time employees working 30 hours or more, receive an excellent benefit package of: + Medical + Dental + Vision + Prescription coverage + Life Insurance + Long Term Disability + EAP (Employee Assistance Program) + Paid-time-off starting at 24 days per year + 10 paid Holidays.
Cardiac Study CenterCall Center Patient Services Representative Cardiac Study CenterCall Center Patient Services RepresentativeTacoma, WARemote$21.31–$38.59In 2016, CSC joined with MultiCare Health System to form Pulse Heart Institute—bringing together clinical excellence, innovation, research, and education to improve heart health in our communities. Cardiac Study Center (CSC) has partnered with Pulse Heart Institute to deliver trusted outpatient cardiology care throughout the Puget Sound region for over 50 years.
West Sound WorkforceCustomer Service Representative West Sound WorkforceCustomer Service RepresentativeBremerton, WAIf you’re looking for a way to lean into your customer service skills without weekend shifts, cold calls, or in-person interactions and want to make a real difference in your community, this could be a great fit! West Sound Workforce is assisting a nonprofit, community-based transportation provider in sourcing part-time Customer Service Representatives for their Bremerton call center.
MultiCare Health SystemNewCentralized Call Center Associate III - Ortho MultiCare Health SystemCentralized Call Center Associate III - OrthoAuburn, WA$21.47–$31.20 / hourThe Centralized Call Center Associate III (CCCA-III) answers incoming phone calls and makes out-bound calls in a centralized setting from parents/family members or physicians offices concerning escalated health issues for complex clinics and/or pediatric patients requiring broad and comprehensive knowledge of diverse and wide-ranging scheduling protocols and procedures. The incumbent reviews referral information to ensure completeness; raises vital questions and problems with clinic management; clarifies and/or collects any missing information and follows up with the clinic to coordinate the schedules of providers, nurses, examination rooms and equipment.
Alpine Specialty ServicesNewCustomer Service & Sales Specialist Alpine Specialty ServicesCustomer Service & Sales SpecialistMountlake Terrace, WA$27–$35 / hourAs a Customer Service & Sales Specialist, you will answer inbound customer calls and messages, educate customers on available services, schedule appointments accurately, and create a smooth and professional experience from start to finish. Success in this role comes from strong communication, attention to detail, customer care, and the ability to confidently guide conversations while identifying opportunities to provide additional value without pressure or scripted selling.
IQVIAPharmacy Tech Support / Call Center Rep (Work from Home) IQVIAPharmacy Tech Support / Call Center Rep (Work from Home)Everett, WARemoteWith a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs. \#LI-CES \#LI-Remote \#LI-DNP IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries.
AmazonCustomer Service Specialist - Healthcare Billing, Revenue Cycle Management, Amazon One Medical AmazonCustomer Service Specialist - Healthcare Billing, Revenue Cycle Management, Amazon One MedicalSeattle, WAKey job responsibilities Handle patient phone calls and message inquiries, de-escalate issues, ensure patient satisfaction, and assist with navigating healthcare needs including insurance, billing, medical records, authorizations, and referrals, using impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all interactions to ensure a positive experience. Proactively reach out to patients with open balances to assist with payment options, educate admins and patients on health insurance benefits, answer complex billing inquiries, resolve payment processing issues, support One Medical's efforts to empower patients in resolving financial responsibilities, and maintain service level agreements in response time to admins and patients.
AmazonSenior Product Manager Technical, Amazon Customer Service AmazonSenior Product Manager Technical, Amazon Customer ServiceSeattle, WAKey job responsibilities - Communicate effectively across cross-functional teams, earning trust with stakeholders at all levels - Drive data-informed decision making, leveraging metrics to identify, frame, and solve complex business challenges - Champion customer obsession by navigating and synthesizing requirements from multiple business teams - Demonstrate a strong bias for action - willing to experiment, fail fast, learn, and iterate to improve outcomes - Understand how metrics relate to business problems and to each other, translating data into actionable insights - Account for the downstream implications of decisions on frontline operations - Roll up sleeves to get hands-on with ambiguous or complex requirements across the organization A day in the life You will be identifying and prioritizing features required to scale CS global call center management products on a cloud-based infrastructure, allowing customers to have their needs better understood and engage with CS without language barriers. Our tens of thousands of Customer Service Associates (CSAs) around the globe provide world-class support to customers 24 hours a day, 7 days a week, and in over 22 languages.
CVS Health CorpCall Center Service Advocate I CVS Health CorpCall Center Service Advocate IWA$17–$34.15 / yearCompany: Oak Street HealthTitle: Contact Center Service Advocate ILocation: RemoteRole Description:The CC (Contact Center) Service Advocate helps us meet the goal of successfully managing comprehensive care and providing an unmatched patient experience for all Oak Street Health patients. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.
Hayk Tadevosyan - State Farm AgentCustomer Relations Representative - State Farm Agent Team Member Hayk Tadevosyan - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberMercer Island, WAROLE DESCRIPTION: As an Customer Relations Representative - State Farm Agent Team Member for Hayk Tadevosyan - State Farm Agent, you are vital to our daily business operations and customers’ success. I’m a proud father, husband, athlete, and business owner with over 14 years in the insurance industry, leading multiple thriving State Farm offices across the Seattle metro area—each built from the ground up.
Accretive Technology GroupCustomer Service Representative Accretive Technology GroupCustomer Service RepresentativeSeattle, WA$23–$26.50 / hourAccretive Technology Group | Customer Service Representative This role is fully onsite in Seattle, WA (downtown) We are currently hiring for swing and overnight shifts About Us: Accretive Technology Group is a forward-thinking company dedicated to delivering innovative technology solutions. + Agencies - NO unsolicited submissions will be accepted and if any Agency does submit an unsolicited candidate that Agency shall have no recourse from Accretive Technology Group.
PwCCSX - Senior Manager, Contact Center Transformation Strategy& PwCCSX - Senior Manager, Contact Center Transformation Strategy&Seattle, WA$124,000–$280,000 / yearResponsibilities - Analyze performance metrics to identify areas for enhancement and operational effectiveness - Mentor and guide teams to enhance their skills and deliver quality results - Foster sturdy relationships with clients to understand their needs and expectations - Align project goals with overall business objectives What You Must Have - Bachelor's Degree - At least 8 years of experience in consulting and/or industry roles within customer service/contact centers What Sets You Apart - Master's Degree in Business Administration preferred - Demonstrating leadership in creative thinking and application of next-generation technology to contact center operations - Understanding of customer experience drivers and innovative strategies to meet customer needs - Supporting business development and practice growth initiatives - Building trusted client relationships and influencing stakeholders - Leading organizational change management customer adoption initiatives - Experience in clean sheet process design - Familiarity with Contact Center technology and tools such as CCaaS, Conversational AI, Agent Desktop, Omnichannel, Agent Assist and emerging digital AI/GenAI, and automation solutions - Possessing a proven track record of delivering measurable improvements in customer service The salary range for this position is: $124,000 - $280,000. As a corporate and business strategy consultant at PwC, you will analyse client needs, provide consulting services across different strategic areas, and offer guidance and support to help clients develop and implement effective strategies that align with their business objectives and drive growth.
PwCCSX - Senior Manager, Contact Center Transformation PwCCSX - Senior Manager, Contact Center TransformationSeattle, WA$124,000–$280,000 / yearResponsibilities - Analyze performance metrics to identify areas for enhancement and operational effectiveness - Mentor and guide teams to enhance their skills and deliver quality results - Foster sturdy relationships with clients to understand their needs and expectations - Align project goals with overall business objectives What You Must Have - Bachelor's Degree - At least 8 years of experience in consulting and/or industry roles within customer service/contact centers What Sets You Apart - Master's Degree in Business Administration preferred - Demonstrating leadership in creative thinking and application of next-generation technology to contact center operations - Understanding of customer experience drivers and innovative strategies to meet customer needs - Supporting business development and practice growth initiatives - Building trusted client relationships and influencing stakeholders - Leading organizational change management customer adoption initiatives - Experience in clean sheet process design - Familiarity with Contact Center technology and tools such as CCaaS, Conversational AI, Agent Desktop, Omnichannel, Agent Assist and emerging digital AI/GenAI, and automation solutions - Possessing a proven track record of delivering measurable improvements in customer service The salary range for this position is: $124,000 - $280,000. As a corporate and business strategy consultant at PwC, you will analyse client needs, provide consulting services across different strategic areas, and offer guidance and support to help clients develop and implement effective strategies that align with their business objectives and drive growth.
ppgnhi.orgNewPatient Access Representative_Patient Access Center ppgnhi.orgPatient Access Representative_Patient Access CenterTacoma, WA$20.76–$26.47 / hourPatient Access Center Representative (PACR) is a key role that serves as the first point of contact for PPGNHAIK patients and provides exceptional customer service by providing information, scheduling appointments, and directing calls as appropriate. These priorities reflect our promise to support programs and initiatives that promote continuous learning and organizational development and discussions on DEI topics; provide internal developmental opportunities; and assess what more we can do to nurture a supportive and equitable work environment.
Monte Cain - State Farm AgentAccount Manager - State Farm Agent Team Member Monte Cain - State Farm AgentAccount Manager - State Farm Agent Team MemberEverett, WAROLE DESCRIPTION: As an Account Manager - State Farm Agent Team Member for Monte Cain - State Farm Agent, you are vital to our daily business operations and customers’ success. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Universal Language ServiceNewCustomer Service Associate (CSA) Universal Language ServiceCustomer Service Associate (CSA)Bellevue, WA$20–$26 / hourThe Customer Service Associate provides responsive, high-quality customer support by answering inbound calls and emails from healthcare, government, and enterprise clients, addressing service inquiries, troubleshooting issues, and ensuring timely resolution. The CSA manages inbound and outbound communications across phone and email channels, supports client onboarding and service activation, resolves issues efficiently, and maintains accurate, audit-ready records within the company's CRM and operational systems.