Company ConfidentialNewRemote Customer Service Specialist Company ConfidentialRemote Customer Service SpecialistNashville, TNRemoteFull timeDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Spectraforce Technologies IncCustomer Relationship Specialist Spectraforce Technologies IncCustomer Relationship SpecialistNashville, TN$58,000–$85,000 / yearWith a differentiated portfolio of products spanning 60 countries, we meet the evolving needs of patients and consumers worldwide through continued innovation and commercialization of new products and treatments. Working with a sales professional, you will assist in preparing sale intake documents, setting up accounts, placing orders, and answering customer inquiries in an efficient and professional manner.
Belle, LLCSales Call Center Agent- Cold Calling, Senior Market Belle, LLCSales Call Center Agent- Cold Calling, Senior MarketNashville, TNWe train and manage a specialized network of nail technicians and community health workers, or “Belle Technicians,” who continuously assess a member’s health status, collect data and vitals, provide foot screenings/care, and engage members in achieving their health goals. In this role, you will make outbound cold calls to seniors, introducing them to Belle’s in-home healthcare services, specifically lower extremity health assessments and chronic care solutions.
ClearBalance HealthCarePatient Financial Services Call Center Manager ClearBalance HealthCarePatient Financial Services Call Center ManagerNashville, TN$65,000–$75,000The manager ensures regulatory compliance across all revenue cycle activities, analyzes financial and operational metrics to improve efficiency and outcomes, and partners cross‑functionally to enhance the patient financial experience while maximizing sustainable revenue performance. Role Summary: The Patient Financial Services Call Center Manager is responsible for leading and optimizing patient financial engagement and revenue cycle operations within a call center environment to ensure timely, accurate, and compliant revenue collection for our partner hospitals’ patient responsibility.
ICONMA, LLCCall Center / Customer Service IV ICONMA, LLCCall Center / Customer Service IVNashville, TN$25–$25 / hourResponsibilities:Responsible for assigned customer accounts for the entire order life cycle (from new customer set-up, order entry/modification, escalations; responsibilities might include logistics management) to ensure orders are shipped to agreed deadline. Act as the single-point-of-contact to customers and cross functional departments to process and fulfill customer orders; providing accurate documentation and continual communication to customer throughout the process.
Hire TalentNewCall Center / Customer Service IV Hire TalentCall Center / Customer Service IVNashville, TNStrong ability to accurately document and record customer/client information (Required) Strong leadership and mentoring skills necessary to provide support and constructive performance feedback (Typically required). Review, monitor and audit records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Monogram Health IncCall Center Representative Monogram Health IncCall Center RepresentativeBrentwood, TNPart timeMonogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient’s healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram health takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders.
Monogram Health IncCall Center Representative - Bilingual Monogram Health IncCall Center Representative - BilingualBrentwood, TNPart timeMonogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient’s healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram health takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders.
American Home DesignRemote Call Center Appointment Setter / Confirmer American Home DesignRemote Call Center Appointment Setter / ConfirmerGoodlettsville, TNRemoteSchedule Management: responsible for confirming and issuing our technicians' daily appointments in 4 markets- Nashville, Knoxville, Tri-Cities, and Chattanooga; considering various factors to ensure we are issuing best opportunities. Verification and Troubleshooting: Verify ownership of appointments and address any potential red flags identified by agents, ensuring the integrity and reliability of scheduled appointments.
Navitus Health Solutions, LLCCall Center Team Lead, Member Services - Archimedes SPBM Navitus Health Solutions, LLCCall Center Team Lead, Member Services - Archimedes SPBMBrentwood, TennesseeFounded with the goal of transforming the PBM industry to provide the necessary ingredients for the sustainability of the prescription drug benefit – alignment, value and transparency – Archimedes achieves superior results for clients by eliminating tightly held PBM conflicts of interest including drug spread, rebate retention and pharmacy ownership and delivering the most rigorous clinical management at the lowest net cost. M-F 8am to 5pm): Our Core Business Hours / Hybrid 3 Days Overview: The Call Center Team Lead will assist the Call Center Supervisor in managing the performance of the call center to meet established SLA's in addition to assisting with both Inbound and Outbound calls.
Wilkins Research Services LLCCall Center Representative/ Customer Service Wilkins Research Services LLCCall Center Representative/ Customer ServiceChattanooga, TNOur team of Call Center Interviewers plays a vital role in the success of our projects by conducting essential interviews and gathering valuable data. Successful candidates for this role will have a strong attention to detail, excellent verbal communication skills, and the ability to work efficiently in a fast-paced environment.
Rose InternationalCall Center Customer Service Jobs in USA, TN, Nashville | Rose International Job Rose InternationalCall Center Customer Service Jobs in USA, TN, Nashville | Rose International JobNashville, TN$22–$23 / hourTemporaryIt is absolutely imperative that the selected candidate be proficient with MS Excel- Cultural knowledge: Ability to understand, communicate and effectively interact with people across cultures and languages- Ability to learn new skills required to utilize internal systems like Order Management Systems (OMS) and Customer Relationship Management (CRM) Systems, etcCall Center/Customer Service Overview:- Act as the single-point-of-contact for assigned customer accounts; managing the entire order life cycle to ensure orders are processed on time. Education Requirements:- High School diploma or equivalentPreferred Education:- Bachelor's degreeRequired Skills for the Call Center/Customer Service position:- Minimum of 2 years customer service-related experience is required- Requires some work experience and intermediate level knowledge obtained through training or on-the-job experience in customer order management, account management or in the supply chain field- Communication (Written and Verbal): Strong customer service skills and interpersonal skills.
Scotty Dunnam - State Farm AgentTelemarketer - State Farm Agent Team Member Scotty Dunnam - State Farm AgentTelemarketer - State Farm Agent Team MemberBartlett, TNWe prioritize building strong relationships with our clients and ensuring their peace of mind through personalized solutions tailored to their needs. As a Telemarketer, you will play a crucial role in expanding our client base and promoting our insurance products and services through outbound calls.
IconmaCall Center / Customer Service IV IconmaCall Center / Customer Service IVNashville, TNResponsibilities:Responsible for assigned customer accounts for the entire order life cycle (from new customer set-up, order entry/modification, escalations; responsibilities might include logistics management) to ensure orders are shipped to agreed deadline. Act as the single-point-of-contact to customers and cross functional departments to process and fulfill customer orders; providing accurate documentation and continual communication to customer throughout the process.
Elliot Ettenborough - State Farm AgentTelemarketer - State Farm Agent Team Member Elliot Ettenborough - State Farm AgentTelemarketer - State Farm Agent Team MemberKnoxville, TNOutside the office, Elliot is a husband, father, and active member of the community that supports organizations like Habitat for Humanity Restore, Knoxville Area Rescue Mission, and tnAchieves. ABOUT OUR AGENCY: Elliot Ettenborough is an award-winning State Farm Agent serving individuals, families, and businesses across Tennessee, and he’s built his success by putting people first.
Ron Willis - State Farm AgentTelemarketer - State Farm Agent Team Member Ron Willis - State Farm AgentTelemarketer - State Farm Agent Team MemberCordova, TNYour diversified marketing and sales approach will contribute to our efforts of shaping our brand’s public image, as well as, cultivating existing client relations. As a Professional Telemarketer for The Ron Willis-State Farm Agency, you will have the opportunity to demonstrate your creativity and professional sale strategies while promoting the continued growth of our agency.
Tim Grommersch - State Farm AgencyTelemarketer / Sales Producer Tim Grommersch - State Farm AgencyTelemarketer / Sales ProducerMEMPHIS, TNResponsibilities include, but not limited to: Work existing leads and develop new leads, schedule appointments, identify customer needs, and market appropriate products and services. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
Arnie Phipps - State Farm AgentTelemarketer - State Farm Agent Team Member Arnie Phipps - State Farm AgentTelemarketer - State Farm Agent Team MemberNashville, TNSales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Sunny Hall Snoeyenbos - State Farm AgentTelemarketer - State Farm Agent Team Member Sunny Hall Snoeyenbos - State Farm AgentTelemarketer - State Farm Agent Team MemberKnoxville, TNAs aTelemarketer - State Farm Agent Team Member for Sunny Hall Snoeyenbos - State Farm Agent, your creativity and strategy promote the continued growth of our agency. Your cross-functional campaigns will expand the value generated by producers, innovate our customers’ experience, and strategically position our agency… whether on social media or at community events!
Tailored ManagementCustomer Service Senior Representative Tailored ManagementCustomer Service Senior RepresentativeFully Remote, ILRemote$25.73–$25.73 / hourThis role will primarily handle inbound calls, with occasional outbound calls, to help customers understand their current benefits, review available plan options, and connect them with the right support when needed. We are seeking a Licensed Medicare Customer Service Senior Representative to support existing Healthspring Medicare customers who are interested in changing from one Healthspring Medicare plan to another.
TEN Credit UnionCall Center Representative TEN Credit UnionCall Center RepresentativeNashville, TNYou'll be the first point of contact via phone for our members, delivering exceptional service and resolving inquiries with professionalism and care. At TENCU, we believe in building a team that is guided by our core values of Member-Centric, Integrity, and Innovation.
Zach Jaworski - State Farm AgentTelemarketer - State Farm Agent Team Member Zach Jaworski - State Farm AgentTelemarketer - State Farm Agent Team MemberMemphis, TNAs aTelemarketer - State Farm Agent Team Member for Zach Jaworski - State Farm Agent, your creativity and strategy promote the continued growth of our agency. Your cross-functional campaigns will expand the value generated by producers, innovate our customers’ experience, and strategically position our agency… whether on social media or at community events!
MindlanceCall Center / Customer Service IV MindlanceCall Center / Customer Service IVNashville, TNKey responsibilities for this position will include the following: * Responsible for assigned customer accounts for the entire order life cycle (from new customer set-up, order entry/modification, escalations; responsibilities might include logistics management) to ensure orders are shipped to agreed deadline. * Act as the single-point-of-contact to customers and cross functional departments to process and fulfill customer orders; providing accurate documentation and continual communication to customer throughout the process.
ITCON ServicesCall Center Operator (Law Enforcement Analyst) ITCON ServicesCall Center Operator (Law Enforcement Analyst)Nashville, TNOperators handle inbound calls from law enforcement agencies participating in the 287(g) program, performing identity verification, database checks, and documentation in accordance with ICE protocols. You will support U.S. Immigration and Customs Enforcement (ICE) by fielding requests from law enforcement officers and conducting comprehensive analysis of criminal and immigration history.
Fast Pace HealthNewCall Center Specialist Fast Pace HealthCall Center SpecialistTennesseeFull timeWe are changing the delivery of healthcare in these rural areas by integrating excellent patient care, education, accessibility, and community service, in a way that puts the patient’s needs first and improves the health status of our communities. The law requires that Fast Pace notify applicants, in writing, upon application and prior to the collection of the specimen for drug and alcohol test, that they may be tested for “the presence of drugs [or alcohol] in their metabolites.”
Terry W Jones - State Farm AgencyCustomer Service Terry W Jones - State Farm AgencyCustomer ServiceNASHVILLE, TNTerry Jones - State Farm Agency, located in Nashville, TN is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Nathan Turbeville - State Farm AgentCustomer Service Manager - State Farm Agent Team Member Nathan Turbeville - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberNolensville, TNROLE DESCRIPTION: As an Account Representative for Nathan Turbeville - State Farm in Nolensville, TN, you are vital to our daily business operations and customers’ success. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
HireAlignedCustomer Service Representative at Quality HireAlignedCustomer Service Representative at QualityKodak, TENNESSEEAt Quality Plumbing, Heating, Cooling & Electrical, we believe in good people helping good people, and were looking for a dedicated Customer Service Representative who thrives in a fast-paced environment, enjoys connecting with people over the phone, and is eager to learn and grow. At Quality Plumbing, Heating, Cooling & Electrical, youre not just answering phones youre helping customers during important moments, supporting the success of the entire team, and building a long-term career with a company that values your contributions.
Nathan Turbeville - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Nathan Turbeville - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberNolensville, TNROLE DESCRIPTION: As an Account Representative for Nathan Turbeville - State Farm in Nolensville, TN, you are vital to our daily business operations and customers’ success. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
EWMCustomer Service Representative EWMCustomer Service RepresentativeTullahoma, TNRemote$14 / hourProvide clear and accurate information regarding products, fare media, programs, and related services. Meet or exceed established KPIs, including call handling time, first-call resolution, and transaction accuracy, while maintaining superior service quality.
Misty Rosser-White - State Farm AgentCustomer Relations Representative - State Farm Agent Team Member Misty Rosser-White - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberMemphis, TNROLE DESCRIPTION: As an Customer Relations Representative - State Farm Agent Team Member for Misty Rosser-White - State Farm Agent, you are vital to our daily business operations and customers’ success. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
MCI Military RecruitmentRemote Call Center Representative MCI Military RecruitmentRemote Call Center RepresentativeTennesseeRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Enterprise Call CenterNewCall Center Representative Customer Support Enterprise Call CenterCall Center Representative Customer SupportMemphis, TNIn this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support. This role requires completion of a multi-step onboarding process, including client-specific assessments, a basic background check, and participation in a certification course before servicing begins.
ITCON ServicesCall Center Supervisor ITCON ServicesCall Center SupervisorNashville, TNThe Supervisor leads a team of operators, ensuring accurate call handling, adherence to protocols, and consistent performance across assigned shifts. ITCON is hiring Call Center Supervisors to serve as the frontline leaders of the National Coordination Center.
Advanced Home CareOff Site Call Center Agent ( WFH ) Advanced Home CareOff Site Call Center Agent ( WFH )Nashville, TN$28–$30By providing frequent feedback and consistently measuring progress, we’ve discovered the recipe for success that’s delivered year over year growth since our first year of business. Advanced Home Care promotes advancement and rewards our employees based on individual performance and merit.
SilverAssistIT Support Specialist - Part-Time; In-Office SilverAssistIT Support Specialist - Part-Time; In-OfficeHendersonville, TNPart timeThe IT Support Specialist provides day-to-day technical support for a 25-person in office call center environment, ensuring reliable and efficient operation of all end-user systems. This role is critical to keeping the call center running smoothly, serving as the first line of support for employees who interact directly with customers.
Healthcare Systems and Technologies, LLCNewCall Center Representative Healthcare Systems and Technologies, LLCCall Center RepresentativeNashville, TNRemoteFull timeThis role ensures accurate data collection, maintains patient confidentiality, and provides a positive, respectful experience for survey participants. Our innovative software empowers surgery centers to provide care that’s not only more cost-efficient but also leads to better outcomes for patients.
Grant Milling - State Farm AgentCustomer Relations Representative - State Farm Agent Team Member Grant Milling - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberNashville, TNROLE DESCRIPTION: As an Customer Relations Representative - State Farm Agent Team Member for Grant Milling - State Farm Agent, you are vital to our daily business operations and customers’ success. Team members enjoy 10 days of PTO plus sick and bereavement leave, a 50% health insurance subsidy, a 38-hour work week, no weekends, and unlimited earning potential.
Safe Harbor Hospitality, LLCCall Center Agent - Part Time Safe Harbor Hospitality, LLCCall Center Agent - Part TimePigeon Forge, TN$15–$18 / hourAs a Call Center Agent supporting our Safe Harbor family of brands, you will be an essential part of delivering outstanding guest experiences. We provide exceptional experiences through our carefully curated destinations, offering guests a seamless blend of comfort and adventure.
Neuhaus Foot and AnklePatient Service Coordinator - Call Center in Smyrna, TN Neuhaus Foot and AnklePatient Service Coordinator - Call Center in Smyrna, TNSmyrna, TNFull timeIf want to be in a positive work environment that feels like a work family and have a career that is impactful and important to those you serve, you'll want to join Neuhaus Foot and Ankle. Tenacious problem solver, with demonstrated capacity to embrace complex problems and arrive at effective solutions in a timely manner.
Nathan Turbeville - State Farm AgentCustomer Relations Representative - State Farm Agent Team Member Nathan Turbeville - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberNolensville, TNROLE DESCRIPTION: As an Account Representative for Nathan Turbeville - State Farm in Nolensville, TN, you are vital to our daily business operations and customers’ success. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
ADVANCED CALL CENTER TECHNOLOGIES, LLCCustomer Service Representative - Tri-Cities, TN ADVANCED CALL CENTER TECHNOLOGIES, LLCCustomer Service Representative - Tri-Cities, TNBristol, TNClear paths for advancement Flexible scheduling options Generous bonus opportunities Supportive supervisors and a positive team-focused environment Employee Ownership Program - a company-paid long-term benefit Comprehensive healthcare benefits, including medical, dental, and vision for you and your family after 90 days Paid time off and paid holidays after 90 days Access to DayForce Wallet after training, allowing you to access earned wages through an easy-to-use app and prepaid card Benefits • Medical, dental, and vision insurance • Paid time off • Employee ownership program • On-site work environment. Ability to pass a criminal background check Basic computer and data entry skills Previous call center or customer service experience preferred High school diploma or GED required.
Lamar McKenzie - State Farm AgentAccount Manager - State Farm Agent Team Member Lamar McKenzie - State Farm AgentAccount Manager - State Farm Agent Team MemberCleveland, TNROLE DESCRIPTION: As an Account Manager - State Farm Agent Team Member for Lamar McKenzie - State Farm Agent, you are vital to our daily business operations and customers’ success. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Covenant HealthPATIENT ACCESS NAVIGATOR Covenant HealthPATIENT ACCESS NAVIGATORKnoxville, TennesseePrimary responsibilities include: answering incoming calls, live on-line chats and emails; responding to customer needs and inquiries in a professional manner and exhibiting excellent customer service; data entry; verifying insurance benefits with accuracy; resolving customer needs efficiently; scheduling patient appointments; adhering to departmental policies and procedures; projecting a positive image of Covenant Health and its affiliates. None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED.
Venture MarketingCall Center Agent Venture MarketingCall Center AgentNashville, TN$18–$24 / hourThe successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items.
Carrington Holding Company, LLCNewCustomer Service Specialist, I Carrington Holding Company, LLCCustomer Service Specialist, IFranklin, TNThe Customer Service Specialist I will be responsible for providing excellent customer service by answering a large volume of incoming calls and third party inquiries regarding existing real estate mortgage loans primarily handling inbound calls and outbound calls to borrowers due for current month. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience.
Lamar McKenzie - State Farm AgentAccount Associate - State Farm Agent Team Member Lamar McKenzie - State Farm AgentAccount Associate - State Farm Agent Team MemberCleveland, TNROLE DESCRIPTION: Lamar McKenzie - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Resolve Pain SolutionsCall Center Representative - Mays and Schnapp Resolve Pain SolutionsCall Center Representative - Mays and SchnappMemphis, TNFull timeYou will play a vital role in scheduling appointments, answering patient inquiries, verifying insurance, and ensuring each caller receives a positive and empathetic experience. Our team of healthcare professionals strives to ensure every patient feels heard, respected, and supported on their journey to pain relief.
Associated PackagingNewCustomer Service Representative Associated PackagingCustomer Service RepresentativeMemphis, TNRather than working in a call-center environment, here the CSR will form tactical business relationships with specific sales partners and customers to ensure that the needs of both are met in a timely and efficient manner. The Customer Service Representative (CSR) will act as a liaison and provide product information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Hanger, Inc.Customer Service Representative (Returns & Demos) Hanger, Inc.Customer Service Representative (Returns & Demos)Chattanooga, TNWith manufacturing and R&D locations in Tennessee, Utah, and Sweden, Fillauer supports a strong upper limb product line, a robust offering of prosthetic feet, a variety of orthotic devices, and a collection of tools, equipment, components, and materials. Receive and process physical product returns for product repairs and hook retread services, including: creating customer sales orders and coordinating work with assembly and hook room teams.