Call Center Manager (On-Site) Walter DanleyCall Center Manager (On-Site)Monroe, New JerseyFull timeThis onsite role provides coaching, performance management, workforce oversight, and escalated customer support, while partnering closely with Dispatch, General Managers, Sales Leadership, and Operations teams to drive booking performance, lead conversion, maintenance plan growth, and operational excellence across Danley 911's home services business. Collaborate with Dispatch, General Managers, Sales Managers, Field Operations, and Contact Center Leadership to improve booking conversion, customer retention, and operational effectiveness across HVAC, Plumbing, Electrical, Generator, and Home Services operations.
Customer Service Representative- Call Center Felix StorchCustomer Service Representative- Call CenterEdison, New JerseyAs a manufacturer of specialty and healthcare appliances, we seek an individual to join our customer service and sales team to handle telephone and email inquiries and assist our sales and parts and service departments. Communicating with customers and dealers and resolving problems related to shipping, delivery and operating their appliances.
NewMedical Call Center Lead Nurture Specialist Allcare PtMedical Call Center Lead Nurture SpecialistBrooklyn, New YorkYou must be able to easily handle a high volume of outbound and inbound telephone calls and work under a front desk manager to keep an organized front desk reception area flowing (without long breaks) * You must feel super comfortable using technology for text messaging, call tracking systems, email, and billing software for collection of copays and credit card systems. We Are a Unique Physical Therapy Consulting Company With Offices In Brooklyn and Miami And Our Brand Has Established Itself As The Only Non-Surgical Pain Elimination Specialists In Brooklyn This is a perfect opportunity for you, only if you have prior experience and skill working specifically with phone tele sales, phone lead nurturing, or a call center using a CRM system and or lead qualification process.
Veterinary Call Center Operator, Remote Ethos Veterinary HealthVeterinary Call Center Operator, RemoteRed Bank, NJRemoteFull timeRed Bank Veterinary Hospital (RBVH) now located in Red Bank, NJ, proudly opened its new, state-of-the-art facility in May 2024—an expansive, 100,000+ square foot space nearly twice the size of our original Tinton Falls location. At Red Bank Veterinary Hospital , our remote Client Service team plays a critical role in supporting pets, pet owners, and hospital teams across one of the nation's leading specialty and emergency veterinary hospitals.
Contact Center Team Lead Hackensack Meridian HealthContact Center Team LeadIselin, New JerseyFull timeThe Contact Center Team Lead will provide hands-on support to PAC Contact Center representatives who are handling multi-channel requests in a fast paced-centralized contact center environment, interacting with patients, families and clinical staff to schedule appointments, register patients and handle other medical requests. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.
Sales Call Center Representative CVS Health CorpSales Call Center RepresentativeNJRemote$15–$32.31 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
Contact Center Supervisor (Hybrid) - Woodbridge (Full-Time) Provident Financial ServicesContact Center Supervisor (Hybrid) - Woodbridge (Full-Time)Woodbridge, NJ$31.18–$38.97 / hourThis position is responsible for maintaining day-to-day workflow, monitoring service levels, developing employees, resolving escalated customer concerns, supporting system testing initiatives, and partnering with management to ensure the Contact Center consistently delivers exceptional service and achieves departmental objectives. Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.
Contact Center Supervisor (Hybrid) - Woodbridge (Full-time) Provident Financial Services IncContact Center Supervisor (Hybrid) - Woodbridge (Full-time)Woodbridge, NJ$31.18–$38.97 / hourThis position is responsible for maintaining day-to-day workflow, monitoring service levels, developing employees, resolving escalated customer concerns, supporting system testing initiatives, and partnering with management to ensure the Contact Center consistently delivers exceptional service and achieves departmental objectives. Please note, the base pay actually offered may vary based upon the candidates skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.
Account Manager (Contact Center) Premier NXAccount Manager (Contact Center)New JerseyRemoteWe are experts in regulated industries and help pharmaceutical, healthcare, food, consumer packaged goods and beauty care companies build brand loyalty by providing their consumers with exceptional experiences. Demonstrated success in account management and call center/customer service management, preferably in the consumer-package goods or healthcare industries handling client relationships.
Call Center Representative Wachter, Inc.Call Center RepresentativeMT Laurel, NJWachter is accepting applications for a Staff Safe Agent to join our growing, fast-paced call center operating 24 hours a day, 365 days a year ONSITE at the Mt. As a key member of our Team, you will play a vital role in ensuring the well-being and safety of our clients in emergency situations and work to resume safe & normal operation of the business as quickly as possible.
Licensed Customer Service Representative Allstate Insurance CompanyLicensed Customer Service RepresentativeNJ$19.76–$30.33 / hourCall Center, Call Center Operations, Consumer Protection, Customer Data Management, Customer Inquiries, Customer Insights, Customer Service, De-Escalation, Inbound Calls, Multitasking, Phone Management, Prioritization, Relationship Building, Stakeholder Relationship Management, Task Management, Time Management. Provides support for customers by handling inquiries via calls/emails/chats, and demonstrates knowledge, understanding and experience to handle volume of internal and or external customer inquiries may include escalations.