NewCustomer Service Supervisor Vaco LLCCustomer Service SupervisorLevittown, PA$55,000–$65,000 / yearThis role is responsible for overseeing daily call center operations, driving service excellence, coaching and developing team members, and ensuring customers receive a best-in-class experience across multiple communication channels. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
Access Interviewer Osborn Family Health CenterAccess InterviewerCamden, New JerseyAppropriately and professionally assisting patients during the scheduling and confirmation of appointments; intake of information; insurance verification; referrals generation; and follow up, handle all physician scheduling and dictation when necessary. The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the principal functions of the job and shall not be considered as a detailed description of all work requirements that may be inherent in the position.
Virtual Call Center Agent Dynata LLCVirtual Call Center AgentPARemoteWe are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
Virtual Call Center Agent - Bilingual (Spanish/English) Dynata LLCVirtual Call Center Agent - Bilingual (Spanish/English)PARemoteWe are looking for talented bilingual call center survey agents to perform outbound surveys from home with respondents and accurately record their answers in both Spanish and English. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
Call Center Customer Service Integrity Staffing SolutionsCall Center Customer ServiceBlue Bell, PA$18–$18.50 / hourFrom free online education programs to financial tools, we provide the opportunities, programs, and community resources our associates need to be successful, productive, and fulfilled. Join our team and enjoy a year-round opportunity with room for growth within a reputable organization while making a positive impact on customer experiences.
Call Center Representative - English & Spanish (Remote) Stratford Solutions Inc.Call Center Representative - English & Spanish (Remote)Philadelphia, PARemoteSuccess in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines.
Call Center Agent - Inside Sales Rep Professor Gatsby's Heating, Cooling and PlumbingCall Center Agent - Inside Sales RepBerlin Township, NJFull timeWe deliver first-rate HVAC services and products at affordable prices in Southern NJ and the surrounding cities, including Washington Township, Sewell, Turnersville, Glassboro, Clayton, Williamstown, Cherry Hill & Voorhees. Professor Gatsby's Heating & Cooling in West Berlin, NJ is searching for someone to put their excellent customer service skills to work as a full-time Call Center Agent - Inside Sales Rep .
Appointment Setter - Call Center Representative Calm Water and BathAppointment Setter - Call Center RepresentativeCherry Hill Township, NJ$40,000–$70,000 / yearCalm Water & Bath in Cherry Hill, NJ is looking for full‑time or part-time Appointment Setters – Call Center Representatives to join our growing hybrid remote/in-office team. As our full-time or part-time Appointment Setter - Call Center Representative, you'll earn competitive pay ranging from $40,000–$70,000 per year , with hourly, salary, and base + commission structures available.
NewCall Center Supervisor (On-Site) Christian Heating, Cooling & PlumbingCall Center Supervisor (On-Site)West Chester, PennsylvaniaFull timeThis onsite role provides coaching, performance management, workforce oversight, and escalated customer support, while partnering closely with Dispatch, General Managers, Sales Leadership, and Operations teams to drive booking performance, membership growth, and operational excellence. Join a trusted home services leader and play a key role in delivering exceptional customer experiences while supporting the continued growth and success of Christian's HVAC, Plumbing, and Electrical business.
Call Center Manager VitalsearchgroupCall Center ManagerPhiladelphia, PennsylvaniaThe ideal candidate has experience in healthcare admissions, patient intake, or call center leadership, with strong communication skills and the ability to manage sensitive conversations with care and professionalism. A leading healthcare organization is seeking a compassionate and experienced Healthcare Call Center Manager to oversee patient intake, admissions coordination, and call center operations.
Customer Service Representative I - Workers'''' Compensation Call Center CorVel CorpCustomer Service Representative I - Workers'''' Compensation Call CenterNorristown, PARemote$13.94–$21.48 / hourPay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. ABOUT CORVEL: CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries.
Customer Care Call Center Supervisor Firstrust BankCustomer Care Call Center SupervisorPAThis role ensures consistent service delivery, operational efficiency, and a world-class customer experience through effective workflow management, quality monitoring, KPI oversight, real-time floor support ("quarterbacking"), and ongoing coaching and development. Please advise Firstrust of any accommodation you require to express an interest in a specific opening by emailing or calling: reasonableaccomdations@firstrust.com or 215-728-8265.
Customer Service Representative I - Workers' Compensation Call Center CorVel Enterprise Claims, Inc.Customer Service Representative I - Workers' Compensation Call CenterNorristown, PARemote$13.94–$21.48 / hourPart timePay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. The Customer Service Representative plays a vital role in supporting the Workers’ Compensation department by managing inbound and outbound calls and providing exceptional service to claimants and internal teams.
Call Center LPN Southern Jersey Medical Centers IncCall Center LPNNJSummary: The Call Center LPN serves as the key point of contact for the patient care teams while providing excellent customer service to patients and staff. Southern Jersey Family Medical Centers, Inc. is looking for a Call Center Licensed Practical Nurse(LPN) to step into our fast-paced call center!
Child Support Call Center Agent Conduent IncChild Support Call Center AgentHamilton, NJRemoteThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. The Customer Care Associate will handle inquiries for the New Jersey Department of Human Services Office of Child support and the services it provides via inbound calls.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHAPA$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Care Coordinator, Inbound (Call Center Representative) Ennoble CareCare Coordinator, Inbound (Call Center Representative)Marlton, NJEnnoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia.
Care Coordinator, Inbound Call Center Representative Ennoble CareCare Coordinator, Inbound Call Center RepresentativeMarlton, NJEnnoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia.
NewCall Center Representative Pacer StaffingCall Center RepresentativeRadnor, PA$24–$26 / hour65% - 70% Order Management: Order management will include a group of customers within one or multiple markets, segmented by market or geographic region, responsible for all activities for this group of customers. • **5%- Training: **Actively participate in all required training and in the appropriate time frame, as appropriate for learning new processes, reports, process changes, and apply learnings in this role.
Customer Service representative? Become an On-Camera Casino Dealer - $17.25/hr + Tips Evolution ABCustomer Service representative? Become an On-Camera Casino Dealer - $17.25/hr + TipsPhiladelphia, PAYou''ll sit in a modern broadcast studio, host live casino games on camera, and create a professional, engaging experience for online players around the world. If you''ve worked in call centers, retail, reception, customer service, or as a cashier or agent, you already know how to: Stay professional when the pressure is on.
Customer Service Representative - On-Camera Studio Host - Up to $25/hr+ (Tips) | Entry Level Evolution ABCustomer Service Representative - On-Camera Studio Host - Up to $25/hr+ (Tips) | Entry LevelPhiladelphia, PA$20–$25 / hourYou''ll sit in a modern broadcast studio, host live casino games on camera, and create a professional, engaging experience for online players around the world. If you''ve worked in call centers, retail, reception, customer service, or as a cashier or agent, you already know how to: Stay professional when the pressure is on.
Bilingual Call Center Representative Ascensus LLCBilingual Call Center RepresentativePhiladelphia, PARemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Call Center Supervisor - 2188 BhiredCall Center Supervisor - 2188Wilmington, DelawareA homecare clinic is seeking a Call Center Supervisor to lead its high-volume call center operations and ensure excellent patient communication and service. Optimize communication workflows and call handling processes.
Healthcare Call Center Representative IvyrehabHealthcare Call Center RepresentativePhiladelphia, PennsylvaniaRemoteAchieve Key Performance Indicators: efficient handle time, productivity in terms of number of calls handled, conversion rates, patient satisfaction scores, accurate info capture, schedule adherence, etc. Leverage technology and knowledge base content modules to provide an experience that “feels local” from giving pinpoint directions, to sharing information about a specific provider or clinic.
Senior Director, US Employer Operations - Head of Medical Call Centers The Cigna GroupSenior Director, US Employer Operations - Head of Medical Call CentersPhiladelphia, PA$180,000–$300,000 / yearThis executive leader is accountable for an organization of 1,300+ direct and indirect team members, supporting more than 16 million customers, managing annual call volumes exceeding 10 million interactions, overseeing $40 million in performance guarantee commitments, and stewarding a $60 million operating budget. The position partners extensively with enterprise leaders across Operations, Technology, Product, Finance, Human Resources, Sales, and Service organizations to define and execute strategies that improve customer experience, enhance efficiency, optimize service delivery, and accelerate business performance.
Communications Specialist: Call Center Penn MedicineCommunications Specialist: Call CenterPhiladelphia, PAThe Contact Center manages the phone queues for the Hospital of the University of Pennsylvania (HUP), Penn Presbyterian Medical Center (PPMC), Pennsylvania Hospital (PAH), Good Shepherd Penn Partners (GSPP), and HUP Cedar. Performs daily call handling functions for all UPHS hospitals and physicians, including: Provides callers with patient and hospital information; seeks out/researches appropriate answers as appropriate.
Customer Service Licensed Agents Integrity Staffing SolutionsCustomer Service Licensed AgentsBlue Bell, PA$18.50–$20 / hourOur Use of AI - We utilize artificial intelligence and automated decision-making tools provided by third-party vendors as part of our candidate recruitment, screening, evaluation, and matching services. From free online education programs to financial tools, we provide the opportunities, programs, and community resources our associates need to be successful, productive, and fulfilled.
Customer Service Licensed Agent - Class Integrity Staffing SolutionsCustomer Service Licensed Agent - ClassBlue Bell, PA$18.50–$20 / hourTemporaryOur Use of AI - We utilize artificial intelligence and automated decision-making tools provided by third-party vendors as part of our candidate recruitment, screening, evaluation, and matching services. From free online education programs to financial tools, we provide the opportunities, programs, and community resources our associates need to be successful, productive, and fulfilled.
Customer Service Representative The Fountain Group LLCCustomer Service RepresentativePrinceton, NJ$25–$30 / hourCustomer Service, Call Center Support, Account Management, Order Management, CRM, ERP, SAP, Salesforce, Customer Relations, Case Documentation, Order Processing, Shipping Coordination, Problem Resolution, Excel, Outlook, B2B Customer Support, Healthcare Customer Service. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and has experience managing customer inquiries, orders, and account-related issues while coordinating across multiple internal teams.
Patient Services Rep (PER DIEM)- Call Center Cooper University HospitalPatient Services Rep (PER DIEM)- Call CenterCamden, NJAccurately and efficiently performs many non-clinical administrative duties, including but not limited to in-basket and telephone communication, documentation in medical record, obtaining reports and medical records, completion of insurance and/or disability forms, precertification and/or authorizations, referrals and work queues such as patient reg, referrals, etc. Makes appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach.
Call Center Representative Onity Group IncCall Center RepresentativeMount Laurel, NJ$18.50–$20.50 / hourThe agent's role is to make phone calls to homeowners to collect loan payments, resolve delinquent loans, and address customer service inquiries through retention and liquidation strategies while maintaining a high degree of professionalism, courteous customer service, and promptness in all interactions. Must possess basic computer skills, including typing, navigating multiple systems simultaneously, basic computer set-up and have a proficient knowledge with email systems such as Outlook, and the Microsoft Office suite.
Medicare Telesales Executive Blue Cross and Blue Shield AssociationMedicare Telesales ExecutivePhiladelphia, PAActs as the liaison between Independence and the Medicare Telesales call center vendor to ensure performance metrics are met (including: daily activities related to responsiveness for call volumes and CMS required call metrics). • Work with Sales Director and call center vendor to build the monthly and annual call volume staffing level document to assure calls are handled efficiently and staffing levels are adequate.
Call Center Rep/Appointment Setter Harris Heating, Plumbing, Air & ElectricCall Center Rep/Appointment SetterSalem, New JerseyWe proudly serve homeowners throughout the Tri-State area, delivering 5-star plumbing, heating, cooling, and electrical services through a proven, customer-focused service system. Harris Plumbing, Heating, Air, & Electrical is a growing, locally owned and operated full-service residential home services company based in South Jersey.
Call Center Representative - Saturday Shift Fieldprint IncCall Center Representative - Saturday ShiftMount Laurel, NJTraining is the first 2 weeks from 9:30am-5:30pm) Responsibilities Receive incoming calls regarding fingerprinting requests Determine locations via phone/computer for fingerprint collection Follow up with fingerprinting site vendors to obtain all related documentation Prepare and send welcome packets to new clients Process fingerprints and channel to the appropriate agency Monitor and maintain call center telephone line Required Skills Excellent phone, computer, and administrative skills Excellent customer service skills Professional and positive attitude Ability to work in a fast paced environment Proficiency in Microsoft Office suite, including Word and Excel Bilingual in Spanish a plus, but not required. We provide a full range of secure, efficient services including Livescan fingerprinting, fingerprint enrollment, Form I-9 Section 2 completion, badge photography and processing, and fitness determinations for a wide range of clients — from corporations and non-profits to federal, state, tribal, and local government agencies.
FN Call Center Operator Cooper University HospitalFN Call Center OperatorCamden, NJ3-5 years customer service experience (This includes cashiering, telephone sales, office management, sales clerk in any platform, operator, tray aide, hostess/host, call center, medical assistant, deli, pizza station experience, order taking, etc.) ; call center experience preferred; 2 years clinical food service experience. Maintains current records of patient diet orders and takes patient calls for room service andguides them through choices in accordance with their diets.
Bilingual Call Center Representative FieldprintBilingual Call Center RepresentativeWarminster, PennsylvaniaFull timeWe provide a full range of secure, efficient services including Livescan fingerprinting, fingerprint enrollment, Form I-9 Section 2 completion, badge photography and processing, and fitness determinations for a wide range of clients — from corporations and non-profits to federal, state, tribal, and local government agencies. Job Description: Fieldprint call center representatives take incoming calls from customers and clients relating to our electronic fingerprinting and identity management services.
Call Center Representative - Saturday Shift FieldprintCall Center Representative - Saturday ShiftMount Laurel, New JerseyFull timeWe provide a full range of secure, efficient services including Livescan fingerprinting, fingerprint enrollment, Form I-9 Section 2 completion, badge photography and processing, and fitness determinations for a wide range of clients — from corporations and non-profits to federal, state, tribal, and local government agencies. Job Description: Fieldprint call center representatives take incoming calls from customers and clients relating to our electronic fingerprinting and identity management services.
Customer Service & Retail Front Desk Associate - Store#303 - 20 1St Ave Driven Brands Holdings IncCustomer Service & Retail Front Desk Associate - Store#303 - 20 1St AveCollegeville, PAAuto Glass Now, (a division of Driven Brands including Auto Glass Now, All Star Glass, K&K Auto Glass, Perfection Auto Glass, Jack Morris Auto Glass & A-1 Glass) is offering an opportunity to showcase your skills and join our growing team of Customer Service Representatives and Front Desk Associates! As the second largest auto glass repairer in America, our outstanding team works hard to deliver exceptional customer experiences and high-quality auto glass repair, replacement, and calibration services.
Call Center Representative - Site Support FieldprintCall Center Representative - Site SupportMount Laurel, New JerseyFull timeWe provide a full range of secure, efficient services including Livescan fingerprinting, fingerprint enrollment, Form I-9 Section 2 completion, badge photography and processing, and fitness determinations for a wide range of clients — from corporations and non-profits to federal, state, tribal, and local government agencies. Benefits: Fieldprint offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work.
Business Sales Executive Mobility AT&T IncBusiness Sales Executive MobilityWayne, PA$116,700–$147,500 / yearCountry Code+1+1242+1246+1264+1268+1284+1340+1441+1473+1649+1664+1670+1671+1684+1758+1767+1784+1849+1868+1869+1876+1939+20+211+212+213+216+218+220+221+222+223+224+225+226+227+228+229+230+231+232+233+234+235+236+237+238+239+240+241+242+243+244+245+248+249+250+251+252+253+254+255+256+257+258+261+262+264+265+266+267+268+269+27+290+291+297+298+299+30+31+32+33+34+345+350+351+352+353+354+355+356+357+358+359+36+370+371+372+373+374+375+376+377+378+379+380+381+382+385+386+387+389+39+40+41+420+421+423+43+44+45+46+47+48+49+500+501+502+503+504+505+506+507+508+509+51+52+53+54+55+56+57+58+590+591+593+594+595+596+597+598+599+60+61+62+63+64+65+66+670+672+673+674+675+676+677+678+679+680+681+682+683+685+686+687+688+689+690+692+7+77+81+82+84+850+852+853+855+856+86+872+880+886+90+91+92+93+94+95+960+961+962+963+964+965+966+967+968+970+971+972+973+974+975+976+977+98+992+993+994+995+996+998Phone Number. Job CategorySelect a Job CategoryB2B SalesBilingualCall CenterCorporateCustomer ServiceCybersecurityData and AnalyticsDeveloperEarly Careers & InternshipsExternal Affairs & RegulatoryField SalesFinanceGovernment SupportHuman ResourcesInstallation TechnicianInternshipsLegalMarketing & Public RelationsPart TimeRetailSalesSecurity ClearanceSupply ChainTechnicianTechnologyWork From Home.
SSS IV - Customer Service Representative Chester County PennsylvaniaSSS IV - Customer Service RepresentativePAThe Customer Service Representative (CSR) provides essential service information to current and prospective riders by utilizing the call center system, the Shared Ride Transportation Software System, and the customer comment/complaint database. Creates a positive image of the Department and County by achieving and maintaining rapport with customers by providing a high level of customer service that translates into new trip reservations and/or customer satisfaction.
Patient Service Representative - Call Center Wills Eye HospitalPatient Service Representative - Call CenterPhiladelphia, PennsylvaniaThis position is also responsible for delivering superior customer service, answering phones, confirming appointments, communicating with all departments and individuals regarding matters relating to patient care, and obtaining and entering accurate demographic/insurance information for all encounters including patient financial expectations. The Patient Services Representative communicates with patients via the telephone to ensure accurate, prompt and courteous scheduling of primary care appointments, such as preventative screenings or routine office visits.
Overnight Call Center Rep - Drug Testing Team Vertical Screen Inc.Overnight Call Center Rep - Drug Testing TeamWarminster, PennsylvaniaFull timeWith our family of companies — Business Information Group, Certiphi Screening, Truescreen, and our sister company Fieldprint — we support some of the biggest names in business, healthcare, education, and government. Job Description: The Occupational Health Services Researcher supports our clients’ applicants by handling incoming calls regarding drug screens and other health services.
2nd Shift Call Center Agent - Drug Testing Team Vertical Screen Inc.2nd Shift Call Center Agent - Drug Testing TeamWarminster, PennsylvaniaFull timeWith our family of companies — Business Information Group, Certiphi Screening, Truescreen, and our sister company Fieldprint — we support some of the biggest names in business, healthcare, education, and government. Job Description: The Occupational Health Services Researcher supports our clients’ applicants by handling incoming calls regarding drug screens and other health services.
Call Center Scheduling Specialist Vertical Screen Inc.Call Center Scheduling SpecialistWarminster, PennsylvaniaFull timeWith our family of companies — Business Information Group, Certiphi Screening, Truescreen, and our sister company Fieldprint — we support some of the biggest names in business, healthcare, education, and government. Job Description: The Occupational Health Services Researcher supports our clients’ applicants by handling incoming calls regarding drug screens and other health services.
Bilingual (Spanish/English) Customer Success Agent (Remote to Start) - Call Center Freedom MortgageBilingual (Spanish/English) Customer Success Agent (Remote to Start) - Call CenterMoorestown, NJRemoteEssential Job Duties and Responsibilities include:- Answering inbound and making outbound calls, responding to customer requests within set timeframes, and delivering an exceptional quality of service to every customer.- Providing information and knowledgeable assistance by pulling up loan information and providing customers with the information they need quickly and accurately.- Education and/or Experience:- High School Graduate/GED- 0-1 Years related work experience preferredLicensure, Certification, Requirements:None requiredSpecialized Skills & Knowledge RequirementsN/APeople Management Level:This position is an individual contributor.
Warehouse/Call Center Representative Fieldprint IncWarehouse/Call Center RepresentativeMount Laurel, NJWe provide a full range of secure, efficient services including Livescan fingerprinting, fingerprint enrollment, Form I-9 Section 2 completion, badge photography and processing, and fitness determinations for a wide range of clients — from corporations and non-profits to federal, state, tribal, and local government agencies. ### Experience Required 6 months ### Minimum Education Required High School Diploma/GED ### Compensation $16.20 - $16.20 / Hourly ### Hours Per Week 40 ### Number Of Positions 2 ### Shift Second Shift (Evening) ### Job Description About Us At Fieldprint, we’re more than a leader in identity management services — we’re a team driven by purpose, innovation, and a commitment to making a difference.
Call Center Representative MTM LLCCall Center RepresentativeCherry Hill, NJ$50,000–$75,000Your goal will be to set up sales appointments with our expert team, helping drive revenue and contribute to the growth of the business. In this role, you'll be responsible for reaching out to warm leads and connecting with potential customers who have already shown interest in our products.
Call Center Trainer MMC GroupCall Center TrainerTrenton, NJConfers with management, supervisors and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives and technologies. Formulates teaching outlines and determine instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops.
IRA Customer Service Specialist II Ascensus LLCIRA Customer Service Specialist IIPAThe IRA Customer Service Specialist II works with Financial Advisors to set up new IRA plans, assists Employers with submitting payroll contributions, and helps IRA Owners complete and submit applications, distribution requests and web based transactions. The IRA Customer Service Specialist II is also responsible for daily transaction processing including setting up new IRA plans, initiating and or verifying distribution requests, processing payroll contributions, and following up on errors and other issues as they arise.