Supervisor, Medical Call Center – Access Center – Full Time 8 Hour Days (Exempt) (Non-Union) University of Southern CaliforniaSupervisor, Medical Call Center – Access Center – Full Time 8 Hour Days (Exempt) (Non-Union)Los Angeles, CaliforniaWhen extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. The organization encompasses 17 clinical departments, with approximately 1,500 physicians and 2,000 staff delivering care across more than 80 locations from Kern County to Orange County and into Las Vegas.
Supervisor, Medical Call Center - Access Center - Full Time 8 Hour Days (Exempt) (Non-Union) University of Southern CaliforniaSupervisor, Medical Call Center - Access Center - Full Time 8 Hour Days (Exempt) (Non-Union)Los Angeles, CA$68,640–$112,370 / yearWhen extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. The organization encompasses 17 clinical departments, with approximately 1,500 physicians and 2,000 staff delivering care across more than 80 locations from Kern County to Orange County and into Las Vegas.
Call Center Supervisor Family Health Care Centers of Greater Los Angeles, Inc.Call Center SupervisorBell Gardens, CaliforniaFull timeWorks closely with applicable FHCCGLA supervisors and managers to provide and foster good collaboration, teamwork and develop good working relationships for the best overall outcomes of the call center department. Verifies that appointment availability is checked across all FHCCGLA sites and schedules patients according to their specifications (e.g., provider preference, date/day/time, preferred site, etc.).
Bilingual Call Center Supervisor (English & Spanish) Family Insurance Sales, LLCBilingual Call Center Supervisor (English & Spanish)Los Angeles, California$19–$30About the Role: You will oversee and support three essential departments that directly impact customer retention, sales growth, and client satisfaction: Retention Department – Contact existing customers with premium payment reminders and help reduce policy cancellations. As the department grows, the role will naturally evolve into approximately 70 percent leadership and coaching and 30 percent personal production, allowing you to focus on developing people, improving performance, and driving results across the department.
NewCall Center Agent-Healthcare (CSR) 26-00262 Alura Workforce SolutionsCall Center Agent-Healthcare (CSR) 26-00262Aliso Viejo, CARemote$20–$24 / hourYou'll support patients across the organization's many locations nationwide, helping with everything from scheduling and rescheduling to prescription questions, post-procedure guidance, and connecting patients to the right level of care quickly and confidently. An innovative leader in ophthalmology, they deliver an exceptional patient experience through advanced technology and a team of highly skilled, experienced surgeons—trusted by more than 3,000 referring eye doctors nationwide.
Call Center Agent-Healthcare (CSR) Alura Workforce SolutionsCall Center Agent-Healthcare (CSR)Aliso Viejo, CARemote$20–$24 / hourYou'll support patients across the organization's many locations nationwide, helping with everything from scheduling and rescheduling to prescription questions, post-procedure guidance, and connecting patients to the right level of care quickly and confidently. An innovative leader in ophthalmology, they deliver an exceptional patient experience through advanced technology and a team of highly skilled, experienced surgeons—trusted by more than 3,000 referring eye doctors nationwide.
Customer Service Call Center Fletcher Jones ManagementCustomer Service Call CenterIrvine, CaliforniaAt Fletcher Jones, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. Maintain high levels of guest satisfaction and client retention by taking full ownership of each guest’s experience, leaving a lasting positive impression on behalf of the company.
Call Center Agent Job Openings (Full Time) MCI LCCall Center Agent Job Openings (Full Time)CARemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Call Center Representative Job Openings (Full Time) MCI LCCall Center Representative Job Openings (Full Time)CARemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Senior Community Health Worker - Call Center Agent Heluna HealthSenior Community Health Worker - Call Center AgentAlhambra, CaliforniaProvides personalized tutorial showing new users how to navigate the Patient Portal including downloading the Patient Portal app on patient’s smartphone, signing into the app, and teaching patients and families to use features of the Patient Portal (view labs, notes, message doctor, renew prescriptions, join video visit, etc.). Assists patients and families remotely to enroll via email invitation or self- enrollment, download the Patient Portal app on patient’s smartphone, sign into the app, and teach patients and families to use features of the Patient Portal (view labs, notes, message doctor, renew prescriptions, join video visit, etc.).
Call Center Operator I - Bilingual in Khmer ASIAN PACIFIC HEALTH CARE VENTURE INCCall Center Operator I - Bilingual in KhmerLos Angeles, CAAs APHCV is in the business to serve patients, APHCV is committed to the provision of patient centric care at all levels, from the Clinic Operations Call Center Operator, Front Office and Medical Interpreters (and beyond). Create patient chart for IPA member and non-IPA member upon receiving tasks from On Call provider, Triage Nurse or Medical Records unit.
NewCall Center Director (Hospitality) Ledgent TechnologyCall Center Director (Hospitality)Newport Beach, California$175,000–$225,000This highly visible leadership role will oversee critical customer-facing teams and be responsible for driving operational excellence, improving service performance, increasing reservation conversion rates, and modernizing the technology and processes that support a world-class customer experience. This position offers the opportunity to make an immediate impact by stabilizing a key business unit while helping shape the future operating model, workforce strategy, and technology roadmap for a growing nationwide organization.
Call Center Representative Universal Community Health CenterCall Center RepresentativeLos Angeles, CAAnswers a high volume of inbound calls through the multiline/ACD call center telephone system, screening and directing calls and messages to the appropriate department, clinic site, or provider. The Call Center Representative operates a multiline/ACD telephone system to answer a high volume of inbound patient calls across all UCHC clinic sites in a prompt, courteous, and professional manner.
Seasonal Call Center Customer Service/Sales Operations See's Candies, Inc.Seasonal Call Center Customer Service/Sales OperationsCarson, CA$19.50–$20.50 / hourHandle inbound/outbound calls, chats, cases, tracking, multi-recipient order entry of 8 or more recipients, shop worksheets, Yumraising support, logo processing, and Amazon support. The pay range for this position at the commencement of employment is expected to be between $19.50 and $20.50 per hour; however, base pay offered may vary depending on factors including geographic location, job-related knowledge, skills, experience, and other business considerations.
Seasonal Call Center Customer Service/Sales Operations See’s CandiesSeasonal Call Center Customer Service/Sales OperationsCarson, CaliforniaHandle inbound/outbound calls, chats, cases, tracking, multi-recipient order entry of 8 or more recipients, shop worksheets, Yumraising support, logo processing, and Amazon support. The pay range for this position at the commencement of employment is expected to be between $19.50 and $20.50 per hour; however, base pay offered may vary depending on factors including geographic location, job-related knowledge, skills, experience, and other business considerations.
Remote Healthcare Call Center Representative Conduent IncRemote Healthcare Call Center RepresentativeCARemoteThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. (Workspace must be clutter free, free of distraction, no one is allowed in workspace during working hours, no writing utensils, or unauthorized electronics in the work area).
Call Center Agent Unicare247Call Center AgentLos Angeles, New YorkThis role requires a combination of excellent communication skills, problem-solving abilities, and a customer-centric mindset. Troubleshoot and resolve customer issues, escalating complex problems to appropriate departments when necessary.
Call Center Customer Service/Sales Operations See's Candy Shops IncCall Center Customer Service/Sales OperationsCarson, CA$19.50–$20.50 / hourHandle inbound/outbound calls, chats, cases, tracking, multi-recipient order entry of 8 or more recipients, shop worksheets, Yumraising support, logo processing, and Amazon support. The pay range for this position at the commencement of employment is expected to be between $19.50 and $20.50 per hour; however, base pay offered may vary depending on factors including geographic location, job-related knowledge, skills, experience, and other business considerations.
Account Advisor I - Call Center Blue Cross and Blue Shield AssociationAccount Advisor I - Call CenterLos Angeles, CARemotePursuant with sec 1033 of the Violent Crime Control and Law Enforcement Act of 1994, individuals who have been convicted of a felony crime involving dishonesty or breach of trust are prohibited from working in the insurance industry unless they obtain written consent from their state insurance commissioner. Reviews and researches billing and healthcare claim inquiries from members and providers, to ensure proper benefits and/or payments are applied correctly; researches multiple computer systems/applications to verify data/information accuracy.
Remote Bilingual Call Center Representative MCI LCRemote Bilingual Call Center RepresentativeCARemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services.