Prodware SolutionsCustomer Service Representative Prodware SolutionsCustomer Service RepresentativeHartford, CT$20–$24 / hourCollaborate with internal teams, including financial advisors, portfolio managers, and estate planning specialists, to address client needs, resolve issues, and coordinate service delivery. Outstanding client service skills through NPS and its driver indices, compliance, and efficiency metrics, delivering best-in-class experience for all our clients, with a full understanding of the complexity of their concerns.
WestatPATH 3.0 – Screening Field Interviewer WestatPATH 3.0 – Screening Field InterviewerNew Haven, CT$22.67–$25.92 / hourThe PATH study collects information on tobacco and nicotine use, and examines the short- and long-term health effects of such use on people in the U.S. The PATH Study employs a multi-mode approach to data collection that includes web and in-person data collection. Any offer of employment may be contingent upon receipt of acceptable results from a post-offer background screening, if required for the specific position, which may include, for example, identity verification, employment history, motor vehicle driving record history, and criminal or sexual offender records history.
Amicis GlobalNewCall Center / Customer Service - East Hartford, CT 06108 Amicis GlobalCall Center / Customer Service - East Hartford, CT 06108East Hartford, CT$17–$19.94Job Title: Call Center / Customer Service We are seeking Customer Service Representatives to support incoming customer inquiries as the first point of contact. In this role, you will assist with program information, account questions, and password reset support for the online consumer portal.
Veterans Sourcing GroupCustomer Care/Call Center $21/hr Veterans Sourcing GroupCustomer Care/Call Center $21/hrHartford, CTThis role requires strong customer service skills, empathy, attention to detail, and the ability to resolve inquiries accurately and efficiently in a high-volume call center environment. As a Customer Care Specialist, you will serve as the first point of contact for individuals seeking information related to social service programs.
MMC GroupNewCustomer Care/Call Center Specialist MMC GroupCustomer Care/Call Center SpecialistEast Hartford, CT, CTThroughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We are seeking Customer Service Representatives to serve as the first point of contact for consumers seeking assistance with program information, account access, and password resets through an online consumer portal.
Veterans Sourcing GroupCustomer Care/Call Center ^ Customer Care Specialist ^ Inter Veterans Sourcing GroupCustomer Care/Call Center ^ Customer Care Specialist ^ InterHartford, CTWe are seeking Customer Service Representatives to serve as the first point of contact for customers, assisting with program inquiries, account information, and password-reset support for an online consumer portal. High School Diploma or equivalent and a minimum of 6 months call center experience; OR Associate degree (or higher) with no call center experience required.
Cornell Scott-Hill Health CenterNewCall Center Customer Service Rep Cornell Scott-Hill Health CenterCall Center Customer Service RepNew Haven, CTThe Call Center Customer Service Representative will remain knowledgeable about and proficient at using the scheduling module of CS-HHC's practice management system so that he/she can schedule patient appointments efficiently, and will also remain familiar with the requirements of CS-HHC's Sliding Fee Program and the various health plans accepted by CS-HHC. The Call Center Customer Service Representative will take incoming telephone calls in a timely manner and respond to caller inquiries in a friendly, helpful and comprehensive manner.
MMC GroupCall Center Specialist MMC GroupCall Center SpecialistEast Hartford, CTThroughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We will rely on you to actively listen to our callers and use excellent customer service skills, compassion and empathy to assist them.
Fair Haven Community Health CareNewCall Center Manager Fair Haven Community Health CareCall Center Managernew haven, CTFull timeGuided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. The Call Center Manager is responsible for the strategic, operational, and personnel leadership of the Call Center at Fair Haven Community Health Care (FHCHC).
MMC GroupCall Center Representative- CT MMC GroupCall Center Representative- CTHartford, CTRespond to Exchange Call Center inquiries and complaints received by telephone, IVR, and web portal using applicable reference materials from the Knowledge Management System (KMS), Frequently Asked Questions, and other online resources to provide information as appropriate to resolve inquiries and complaints. Escalate inquiries or complaints as needed to a Tier 2 Call Center Representative and for transfer to Tier 3 staff, the Exchange, DSS Benefits Center, OHA, CID, and other consumer support resources as appropriate.
Hamilton ConnectionsCall Center - Incoming Hamilton ConnectionsCall Center - IncomingEast Haven, CTPay starts at $18.00 an hour, with a review and bonus of $250 after 60 days of service is completed! In this role, you will be responsible for handling client calls to schedule appointments.
EversourceManager, Contact Center, Residential and Business (Hybrid Schedule) EversourceManager, Contact Center, Residential and Business (Hybrid Schedule)Windsor, CT$152,960–$169,960 / yearCurrent guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. At Eversource, you'll be working for New England’s largest energy delivery company, serving more than 4 million electric and natural gas customers in Connecticut, Massachusetts and New Hampshire.
Ultimate Staffing ServicesCall Center Representative Ultimate Staffing ServicesCall Center RepresentativeHamden, Connecticut$19–$19 / hourThe ability to multi task and have strong attention to detail is imperative to being a successful and effective member of the customer service team. We service many clients in a broad variety of industries that are in need of strong Customer Service Representatives.
Hire Evolution ConsultingCall Center - E Hartford, CT Hire Evolution ConsultingCall Center - E Hartford, CTE Hartford, CT$21–$21Be at the forefront of business operations by managing critical tasks like front-end duties, image and data capture, payment services, and content management for documents and transactions. This role offers an exciting opportunity to grow your professional expertise in administrative support, data management, and process optimization while working in a collaborative and fast-paced environment.
Hire Evolution ConsultingNewCall Center Representative, E Hartford (onsite) Hire Evolution ConsultingCall Center Representative, E Hartford (onsite)E Hartford, CT$19.94–$19.94Be at the forefront of business operations by managing critical tasks like front-end duties, image and data capture, payment services, and content management for documents and transactions. This role offers an exciting opportunity to grow your professional expertise in administrative support, data management, and process optimization while working in a collaborative and fast-paced environment.
Fair Haven Community Health CenterCall Center Representative Fair Haven Community Health CenterCall Center RepresentativeNew Haven, CTRemoteThe Call Center Representative works closely with patients and clinical professionals while utilizing excellent customer service skills, accurate data entry while professionally managing a high volume of incoming calls in a call center environment. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay.
Amicis GlobalNewCustomer Service Representative - CNDTJP00006624 Amicis GlobalCustomer Service Representative - CNDTJP00006624NULL, CTWe are seeking Customer Care Specialists to serve as the first point of contact for consumers seeking assistance with program information, account access, and password resets. This role requires strong communication skills, attention to detail, and a commitment to delivering exceptional customer service in a high-volume call center environment.
Artis Energy SolutionsCall Center Representative/Inside Sales Artis Energy SolutionsCall Center Representative/Inside SalesMiddletown, CT$17.50–$23You will serve as a helpful point of contact for customers, answer questions about our services and available energy programs, assist with scheduling free building assessments, and ensure each customer has a clear understanding of the process. We work with commercial customers across New England to reduce their facilities' energy use, improve efficiency, lower costs, and enhance comfort for staff and visitors.
Veterans Sourcing GroupCustomer Service Rep - $21.00/hr Veterans Sourcing GroupCustomer Service Rep - $21.00/hrHartford, CTThis role requires strong communication skills, empathy, professionalism, and the ability to resolve customer inquiries efficiently while maintaining a high level of accuracy and customer satisfaction. We are seeking experienced Senior Customer Service Representatives to serve as the first point of contact for program applicants and recipients in a high-volume call center environment.
UPSLogistics Coordinator / Call Center Aviation Focus ON-SITE Sun-Thur 3rd shift UPSLogistics Coordinator / Call Center Aviation Focus ON-SITE Sun-Thur 3rd shiftEAST HARTFORD, CTOur company operates through partnerships with hundreds of domestic and international agent partners that provide courier pickup, and delivery services on behalf of MNX, and all of the major commercial airlines for air haul lift. Using MNX's proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high tech industries.
Precision HR SolutionsCall Center Representatives $17.25/hr Precision HR SolutionsCall Center Representatives $17.25/hrHartford, ConnecticutCompany: Precision Human Resource Solutions, Inc. (CT\MA\RI)Contract Contact: CT/MA/RI CareersOffice Email: InfoNE@precisionhr.netOffice Phone: 860-756-5626Office Address: 101 Centerpoint Drive, Suite 102, Middletown, CT 06457. * Maintain records for the transportation department including student roster, route sheets, transportation changes, alternate schedules, accident reports, and database etc.
Integrated Resources, IncCustomer Service Associate Representative Integrated Resources, IncCustomer Service Associate RepresentativeBloomfield, CTRemoteContractorConsumer Engagement Preventive Care Program Responsibilities: For our Consumer Engagement Preventive care program, these representatives duties include reaching out to members for various health plans to inform them of their eligible cancer screenings/wellness visits, while also scheduling their appointments. They are responsible for building rapport and educating members on their available options, including but not limited to, facility or screening options, preventative screening services available to them, or other alternative treatment options.
Veterans Sourcing GroupCustomer Care Specialist Veterans Sourcing GroupCustomer Care SpecialistHartford, CTWe are seeking Customer Service Representatives to serve as the first point of contact for customers, assisting with program inquiries, account information, and password-reset support for an online consumer portal. High School Diploma or equivalent and a minimum of 6 months call center experience; OR Associate degree (or higher) with no call center experience required.
Philip Morris International U.S.Supply & Customer Service Quality Lead Philip Morris International U.S.Supply & Customer Service Quality LeadStamford, CTFull timeThe U.S. Food and Drug Administration has authorized versions of PMI's IQOS electronically heated tobacco devices and Swedish Match's General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives.
Total Mechanical SystemsCustomer Service Representative Total Mechanical SystemsCustomer Service RepresentativePlainville, ConnecticutAs a member of the Apex Service Partners family, Total Mechanical System offers the opportunity to grow within a company known for its innovation, excellence, and strong commitment to both employees and customers. Total Mechanical System, part of the renowned Apex Service Partners network, has an exciting opening for a Customer Service Representative.
J. MorrisseyCustomer Care Manager - Customer Experience & Operations J. MorrisseyCustomer Care Manager - Customer Experience & OperationsFairfield, CTA highly respected organization in Fairfield County is seeking an experienced Customer Care Manager to lead a team of 15+ representatives in a fast-paced, seasonal, high-accountability environment focused on service quality and operational excellence. This is a hands-on leadership role, best suited for a confident, proactive manager who can create structure, anticipate challenges, and maintain a strong culture of accountability and customer-first decision making.
Cardinal HealthNewRepresentative II, Customer Care Order Placement Cardinal HealthRepresentative II, Customer Care Order PlacementHartford, CT$15.75–$18.50 / hourCustomer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. Ultimately, qualified candidates, will be responsible for providing customer assistance, including, but not limited to, order placement, product information, order status, order discrepancies, and customer complaints for approximately ~60-80 incoming calls per day.
NR Consulting LLCCustomer Service Representative (Contractor) NR Consulting LLCCustomer Service Representative (Contractor)New Haven, CTRemote$25 / hourContact Center Representatives will handle complex inquiries involving Membership/Fraternal transactions that arrive in 3 primary languages (English, French, Spanish). Core Responsibilities Greets callers positively and professionally; verifies security information such as, but not limited to, agent id, social security #, dob, address, and phone numbers.
iShare IncInbound Call Center Reps - Financial Transfer Agent Dept. iShare IncInbound Call Center Reps - Financial Transfer Agent Dept.hartford, CTOutstanding client service skills through NPS and its driver indices, compliance, and efficiency metrics delivering best in class experience for all our clients, with full understanding of the complexity of their concerns. Respond to customers via phone (voice) regarding transfer agency services, including account transfers, shareholder transactions, and account maintenance.
OracleNewAssociate Customer Service Solution Analyst OracleAssociate Customer Service Solution AnalystHartford, CT$18.17–$34.62 / hourOracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. You will support both internal and external clients through phone, ticket, and electronic support channels while gaining exposure to Oracle Health applications, workflows, and support methodologies.
Highmark HealthNewCustomer Service Representative Highmark HealthCustomer Service RepresentativeHartford, CTRequirement**0% - 25%**PHYSICAL, MENTAL DEMANDS AND WORKING CONDITIONS****Position Type**Office-basedTeaches/Trains others regularlyRarelyTravels regularly from the office to various work sites or from site-to-siteDoes Not ApplyWorks primarily out-of-the office selling products/services (Sales employees)Does Not ApplyPhysical Work Site RequiredNoLifting up to 10 poundsRarelyLifting 10 to 25 poundRarelyLifting 25 to 50 poundsRarely**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. Responds to a diverse set of customers with an equal level of confidence regardless of the issue at hand.+ Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries.+
Veterans Sourcing GroupData entry Veterans Sourcing GroupData entryEast Hartford, CTThis hybrid role focuses on transaction processing, data entry, and light customer support within financial assistance programs (e.g., SNAP). We are seeking a detail-oriented Transaction Processor Associate II to join our team in a high-volume administrative environment.
SharecareNewCustomer Service Representative- Remote SharecareCustomer Service Representative- RemoteHartford, CTRemoteTo learn more, visit www.sharecare.com .Job SummaryThe Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well‑being by driving positive behavior change.
MaximusSpanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativeHartford, CTFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
ProofpointAI Developer – Customer Services and Support ProofpointAI Developer – Customer Services and SupportHartford, CT$136,200–$214,005 / yearProofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 112,700.00 - 177,100.00 USD.
JP Carroll RoofingContact Center Rep - Appointment Setting JP Carroll RoofingContact Center Rep - Appointment SettingBloomfield, CT$41,600–$50,000 / yearThe "Estimate of Total Expected Annual Earnings" listed reflects our good-faith estimate of what we reasonably expect to pay for this role, based on factors such as experience, skills, candidate geographic location, state the job is located in, historical trends, and business needs. This role will have a combination of inbound and outbound calls, chats, and emails from customers who have already expressed interest through our marketing channels—but it also includes a significant outbound component focused on follow-up, confirmations, and appointment setting.
EversourceTechnician C, Electric Service Support Center (SW) EversourceTechnician C, Electric Service Support Center (SW)Berlin, CT$61,650–$68,500 / yearCustomer requests may include and are not limited to new installations, upgrades, and removal of electric service. Individual will receive and process incoming customer requests over the telephone, web and email; and will ensure all requests are in usable form including complete customer information, contractor information, billing information, primary point(s) of contact, and description of work. The Electric Service Support Center Technician plays a critical role in delivering a best‑in‑class customer experience for predominantly contractors and electricians needing electric service to residential homes and businesses.
JP Carroll RoofingScheduling Specialist - Contact Center JP Carroll RoofingScheduling Specialist - Contact CenterBloomfield, CT$41,600–$50,000 / yearThe "Estimate of Total Expected Annual Earnings" listed reflects our good-faith estimate of what we reasonably expect to pay for this role, based on factors such as experience, skills, candidate geographic location, state the job is located in, historical trends, and business needs. This role will have a combination of inbound and outbound calls, chats, and emails from customers who have already expressed interest through our marketing channels—but it also includes a significant outbound component focused on follow-up, confirmations, and appointment setting.
The Hartford Insurance Group IncAWS Cloud Engineer - Contact Center The Hartford Insurance Group IncAWS Cloud Engineer - Contact CenterHartford, CT$122,800–$184,200 / yearExpertise in Contact Center technologies (e.g., Contact Center, Workforce Management, Amazon Connect) and Voice Bots/Conversational AI, including delivery through Cloud Formation Templates and platform enablement using Infrastructure as Code (IaC). Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role.
Energywell Resources, LLCCustomer Experience Agent - Fully Remote Energywell Resources, LLCCustomer Experience Agent - Fully RemoteSouthport, CTRemoteEssential Duties/Responsibilities: Field incoming customer service calls, assuming responsibility to resolve customer issues in an accurate and timely manner. Experience: Minimum of 1 year of experience in an inbound call center environment, with customer care experience strongly preferred.
Summit School ServicesCustomer Service Representative Summit School ServicesCustomer Service RepresentativeWaterbury, CTSummit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Computer literacy, preferably in word processing and spreadsheets, Prioritization, organization, coordination and time management skills to coordinate and prioritize multiple tasks.
Apex Focus GroupNewCall Center Representative Agent Work From Home - Part-Time Focus Group Panelist Apex Focus GroupCall Center Representative Agent Work From Home - Part-Time Focus Group PanelistNorwalk, CT$75–$150 / hourIf you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income. We need participants on the following topics: Child Related (individuals with children 18 yrs or younger).
McKinsey & Co IncConsultant - Contact Center Transformation McKinsey & Co IncConsultant - Contact Center TransformationDarien, CTAs a Specialist in McKinsey's world-class Operations Practice, you will be responsible for blending strategic thinking with hands-on implementation and defining operational strategies to help our clients around the world solve their most critical problems. Helping drive the vision for the new horizons of agentic and AI in customer care; defining new frameworks, innovative approaches, solution designs, and diagnostic assets that drive measurable client impact.
MetLife IncCustomer Care Advocate MetLife IncCustomer Care AdvocateBloomfield, CTRecognizednon Fortune magazine''s list of the "World''s Most Admired Companies",nFortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companiesnto Work For, MetLife, through its subsidiaries and affiliates, is one of thenworld's leading financial services companies; providing insurance, annuities,nemployee benefits and asset management to individual and institutionalncustomers. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").