Angel Tree Client Interviewer & Data Entry Clerk - Dallas, TX (7568) The Salvation Army USAAngel Tree Client Interviewer & Data Entry Clerk - Dallas, TX (7568)Dallas, TXInterviews applicants for Christmas Assistance, reviews documentation and evaluates eligibility within The Salvation Army guidelines for assistance; enters application data into the computer system to provide all necessary information for The Salvation Army records and Angel Tree donor tags; assists in preparation for distribution, including sorting, labeling and organizing gifts as needed. Ability and willingness to perform all duties with an understanding of the mission, ministry, philosophy, culture and protocol of The Salvation Army and conducts all duties in accordance with the ministry of the organization and its Christian principles; conducts all communications and job duties with the highest level of professionalism.
Bilingual Spanish Call Center Supervisor The Hire SolutionBilingual Spanish Call Center SupervisorPlano, TexasThis role is responsible for overseeing daily call center operations, monitoring service performance, coaching team members, resolving escalated customer issues, and ensuring the team consistently delivers an exceptional customer experience. The successful candidate will be a hands-on leader with strong experience in call center operations, customer service, team supervision, performance management, and KPI/SLA management .
NewCall Center Supervisor Cobb Professional ServicesCall Center SupervisorDallas, TexasThe supervisor will coach agents, monitor service quality and performance, resolve escalated customer concerns, and help the team deliver a consistent customer experience. Cobb Professional Services is seeking a Call Center Supervisor to lead daily call center operations and support a team of customer service representatives.
Call Center Customer Service Representative (Remote | 1099 Independent Contractor) Empire Connect AgencyCall Center Customer Service Representative (Remote | 1099 Independent Contractor)Dallas, TexasRemote$12–$15 / hourEmpire Connect Agency | Remote | Contract Empire Connect Agency is seeking professional, detail-oriented Remote Customer Service Representatives to help support customers of various clients! If you're passionate about helping others and have the skills to deliver quality customer service from home, we welcome you to apply and become a valued contractor with Empire Connect Agency.
NewCall Center Section Manager (Dallas, TX) AbbottCall Center Section Manager (Dallas, TX)Irving, Texas$5–$20 / hourHas direct impact and influence affecting customer relationships across multiple US market segments (hospital labs, reference labs, blood banks, physician’s offices), with a direct impact on thousands of US customers, including the highest profile and influential accounts. Call Center operations knowledge and awareness, including understanding of technology systems for mission critical operations (phone system), awareness and effective utilization of critical call center metrics and their interrelationships in balancing productivity and call quality, call flows, hand-offs and call handling processes and techniques.
Call Center Customer Service Agent Cognizant Technology Solutions CorpCall Center Customer Service AgentDallas, TXMust carry a professional, diplomatic and empathetic persona which is evident through the quality of work (handling voicemail, Email & Chat transactions with client and customer steps were taken to make sure details are clearly and concisely written). Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world.
NewTeam Lead, Customer Care Center - Customer Service Onity Group IncTeam Lead, Customer Care Center - Customer ServiceDallas, TXTraining will be provided on AI-powered tools and workflows used in the contact center, as well as Lean Management System (LMS) principles including daily huddles, visual management, and continuous improvement practices. Focus areas will include utilization of Onity's technology, scripting, and loss mitigation experience to achieve top results in volume of resolutions, reduction in variability and high-quality scores.
NewTeam Lead, Customer Care Center - Customer Service Ocwen Financial CorporationTeam Lead, Customer Care Center - Customer ServiceDallas, TXTraining will be provided on AI-powered tools and workflows used in the contact center, as well as Lean Management System (LMS) principles including daily huddles, visual management, and continuous improvement practices. Focus areas will include utilization of Onity's technology, scripting, and loss mitigation experience to achieve top results in volume of resolutions, reduction in variability and high-quality scores.
NewCall Center Section Manager (Dallas, TX) Abbott LaboratoriesCall Center Section Manager (Dallas, TX)Irving, TX$86,700–$173,300 / yearCall Center operations knowledge and awareness, including understanding of technology systems for mission critical operations (phone system), awareness and effective utilization of critical call center metrics and their interrelationships in balancing productivity and call quality, call flows, hand-offs and call handling processes and techniques. Has direct impact and influence affecting customer relationships across multiple US market segments (hospital labs, reference labs, blood banks, physician's offices), with a direct impact on thousands of US customers, including the highest profile and influential accounts.
Bilingual Inbound Call Center Agent Gwc Warranty CorporationBilingual Inbound Call Center AgentDallas, TXIn this role, you''ll engage with customers through inbound and outbound phone campaigns, help resolve questions and concerns, and create positive customer experiences that strengthen loyalty and support our clients'' success. APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services that enhance the ownership experience for customers and drive growth for our partners.
Entry Level Political Call Center Representative (Republican) MCI LCEntry Level Political Call Center Representative (Republican)TXMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Full Time Call Center Representative (Urgently Hiring) MCI LCFull Time Call Center Representative (Urgently Hiring)TXRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Call Center Agent MAPCall Center AgentNorth Richland Hills, TXFull timeWe deliver top-tier answering and customer service solutions to a wide range of clients, including medical offices, property management companies, and professional firms. Strong written and verbal English skills (correct grammar and spelling required).Basic proficiency with Windows-based computer systems.
Call Center Representative Ascensus LLCCall Center RepresentativeDallas, TXRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Bilingual Call Center Representative Ascensus LLCBilingual Call Center RepresentativeDallas, TXRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Bilingual Inbound Call Center Agent GWC WarrantyBilingual Inbound Call Center AgentDallas, TXIn this role, you'll engage with customers through inbound and outbound phone campaigns, help resolve questions and concerns, and create positive customer experiences that strengthen loyalty and support our clients' success. APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services that enhance the ownership experience for customers and drive growth for our partners.
Inbound Call Center Agent GWC WarrantyInbound Call Center AgentDallas, TXIn this role, you'll engage with customers through inbound and outbound phone campaigns, help resolve questions and concerns, and create positive customer experiences that strengthen loyalty and support our clients' success. APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services that enhance the ownership experience for customers and drive growth for our partners.
Business Development Call Center Agent Gwc Warranty CorporationBusiness Development Call Center AgentDallas, TXIn this role, you''ll engage with customers through inbound and outbound phone campaigns, help resolve questions and concerns, and create positive customer experiences that strengthen loyalty and support our clients'' success. APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services that enhance the ownership experience for customers and drive growth for our partners.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHADallas, TX$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Seasonal Inbound Call Center Representative SmithRxSeasonal Inbound Call Center RepresentativePlano, TXOur mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting-edge technology, innovative cost-saving tools, and best-in-class customer service. Answer inbound calls and make outbound phone calls to and from members, physicians, and pharmacies while delivering a world-class member experience.