NewCall Center Representative TEKsystemsCall Center RepresentativeIrving, TX$18.50–$23.50 / hourWe’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
Call Center Representative Job Openings (DALLAS, TX, USA) MCI LCCall Center Representative Job Openings (DALLAS, TX, USA)TXMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. POSITION RESPONSIBILITIES Key Responsibilities: • Manage high-volume inbound and outbound calls as a Call Center Representative in Dallas • Provide accurate, timely information on products, services, accounts, and billing • Resolve customer concerns and escalate complex cases when required • Achieve call center performance targets, including QA scores, resolution time, and customer satisfaction • Accurately document all customer interactions in the CRM system • Follow call scripts, compliance requirements, and all call center procedures • Identify cross-sell or upsell opportunities when appropriate • Maintain a professional, empathetic approach with every customer.
Overnight Call Center Specialists MAPOvernight Call Center SpecialistsNorth Richland Hills, TXFull timeUsing excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary.
Bilingual Call Center CSR CornerStone StaffingBilingual Call Center CSRFrisco, TXThe Customer Service Representative helps customers in real time through phone calls, emails and chats, providing quick and accurate answers about their accounts. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners.
Call Center Customer Service Representative (Remote | 1099 Independent Contractor) Empire Connect AgencyCall Center Customer Service Representative (Remote | 1099 Independent Contractor)Dallas, TexasRemoteIf you're passionate about helping others and have the skills to deliver quality customer service from home, we welcome you to apply and become a valued contractor with Empire Connect Agency. In this role, you will handle inbound and outbound customer service calls, assisting with account inquiries, product support, billing questions, and general customer needs.
Call Center Manager Serenity Mental Health CentersCall Center ManagerFarmers Branch, TXUsing advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare. .
Senior Call Center Specialist Window World of Baton RougeSenior Call Center SpecialistGrand Prairie, TXFull timeIn this position, you'll be responsible for ensuring best-in-class customer experience by assisting customers with products and services-related questions and resolving customer concerns with urgency. SummaryAmerica's leading replacement window company, Window World, is looking for a Senior Call Center Specialist to join our Grand Prairie, TX team.
Bilingual Call Center Representative Ascensus LLCBilingual Call Center RepresentativeDallas, TXRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
NewSSA Case Assistance Navigator - Call Center North Texas Food BankSSA Case Assistance Navigator - Call CenterDallas, TXPHYSICAL DEMANDS: While performing the duties of this job, the employee is occasionally required to stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk or hear. Regularly research local social services programs/organizations to continuously learn about additional resources that are available to neighbors being assisted.
NewCall Center - Member Service Officer Southwest Airlines Federal Credit UnionCall Center - Member Service OfficerDallas, TXWhen helping members in Member Services, you must be able to multitask, stay focused and organized, and work efficiently in a fun, fast-paced environment, while ensuring the members’ needs are met. Southwest Airlines Federal Credit Union , a world-class financial institution, is looking for a Call Center Member Service Officer located at our corporate office near Love Field Airport.
Full Time Call Center Representative (Urgently Hiring) MCI LCFull Time Call Center Representative (Urgently Hiring)TXRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Business Development Call Center Agent Gwc Warranty CorporationBusiness Development Call Center AgentDallas, TXIn this role, you''ll engage with customers through inbound and outbound phone campaigns, help resolve questions and concerns, and create positive customer experiences that strengthen loyalty and support our clients'' success. APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services that enhance the ownership experience for customers and drive growth for our partners.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHADallas, TX$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Inbound Call Center Representative SmithRxInbound Call Center RepresentativePlano, TXOur mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting-edge technology, innovative cost-saving tools, and best-in-class customer service. Answer inbound calls and make outbound phone calls to and from members, physicians, and pharmacies while delivering a world-class member experience.
Seasonal Inbound Call Center Representative SmithRxSeasonal Inbound Call Center RepresentativePlano, TXOur mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting-edge technology, innovative cost-saving tools, and best-in-class customer service. Answer inbound calls and make outbound phone calls to and from members, physicians, and pharmacies while delivering a world-class member experience.
New311 Call Center Representative City of Denton311 Call Center RepresentativeDenton, TX$23.39–$30.41 / hourMust have and maintain a valid Class "C" Driver's License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class "C" driver's license and state required minimum automobile liability insurance within 90 days of hire per state law). Perform system and file maintenance functions, including but not limited to, accurately storing, and retrieving records, completing file searches, audit and update data, route information as appropriate; contact leadership and/or vendor to troubleshoot issues, as needed.
Call Center Service Consultant (Bilingual) Toyota Of IrvingCall Center Service Consultant (Bilingual)Irving, TexasWe're seeking driven individuals to join our fast-pacedt eam, as a BDC Call Center Representative for the Service Department. Track outbound appointments, open recalls, Toyota Care, any open campaigns and overdue services.
Customer Service Representative - Technical Disabled Veteran SolutionsCustomer Service Representative - TechnicalGarland, TXFull timeCandidates must have:Reliable, high-speed internet (hard-wired via Ethernet through DSL or Fiber only; Wi-Fi, in home hotspots, and satellite internet are not permitted)A private, dedicated workspace suitable for remote workCandidates will be required to demonstrate computer proficiency through an assessment and a live Microsoft Teams session. Position OverviewThe Customer Service Representative (CSR) role is responsible for delivering exceptional customer care and creating sustainable value for customers through phone, email, text, web chat, and case management interactions.
NewCall Center Representative - Roadside Assistance AAACall Center Representative - Roadside AssistanceCoppell, TexasField incoming calls from members requiring emergency roadside assistance including services such as towing, locksmith, fuel, battery, and minor mechanical issues. Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing distress on the roads.
Inbound Call Center Representative Smith Health IncInbound Call Center RepresentativePlano, TXOur mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting-edge technology, innovative cost-saving tools, and best-in-class customer service. What will you do: Answer inbound calls and make outbound phone calls to and from members, physicians, and pharmacies while delivering a world-class member experience.