Customer Service Representative - Call Center American Pest Management, Inc.Customer Service Representative - Call CenterColumbia, MDAs a Customer Service Representative with American Pest, your goal is to be a friendly, helpful, knowledgeable, and professional point of contact for our customers and ensure their needs are met in a manner that reflects positively on the company. A business will live and die based on how well it treats its customers, so this fast-paced, high-volume, inbound call center is an incredibly important component of the continued success of American Pest.
Account Service Representative I/II (Call Center) - Inbound (162ASR1/162ASR2) Municipal Employees Credit Union of Baltimore, Inc.Account Service Representative I/II (Call Center) - Inbound (162ASR1/162ASR2)Baltimore, MD$20–$21.59 / hourp>At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to: Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage. While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear.
Contact Center Customer Service Representative ITCON ServicesContact Center Customer Service RepresentativeBaltimore, MDli>Identify, understand, and resolve customer inquiries efficiently and accurately using appropriate tools and resources (e.g., CRM and Knowledge Management systems). The ideal candidate will have strong communication skills, be comfortable navigating multiple systems, and demonstrate empathy and professionalism in every customer interaction.
SGS-Service Center Representative eTeam Inc.SGS-Service Center RepresentativeBethesda - Remote, MDRemote$17–$18 / hourThe Service Center Representative expedites the claims process and provides detailed claim notes on all calls; as well as resolves issues and directs calls to an appropriate escalation path as needed. Job Description Essential Functions Duties and Responsibilities Acts as primary liaison with callers; follows client specifications in assisting with questions and solving problems related to the claims process and servicing processes.
Customer Engagement Advocate II (Customer Service) Lumen Solutions Group, Inc.Customer Engagement Advocate II (Customer Service)Baltimore, MDRemoteWe are seeking a Customer Engagement Advocate II to provide exceptional customer service and support to members, providers, and brokers in a fast-paced healthcare call center environment. Key ResponsibilitiesRespond to inbound calls from members, providers, and brokers regarding healthcare products and services.
Virtual Service Representative (Call Center, on site) - Part Time Community College of Baltimore CountyVirtual Service Representative (Call Center, on site) - Part TimeCatonsville, MDProvides comprehensive support across various campus services, utilizing technical platforms such as Banner SIS, Element451 CRM, queue management systems, and the TDX knowledge base to enhance service delivery, including but not limited to admissions, financial aid, registration, and student accounts. Community College of Baltimore County Address: CCBC Baltimore, Maryland, 21228 Phone: 443-840-4739 Website: http://agency.governmentjobs.com/ccbcmd/default.cfm.
Virtual Services Representative (Call Center) Community College of Baltimore CountyVirtual Services Representative (Call Center)Catonsville, MD$41,529–$68,640 / yearProvides comprehensive support across various campus services, utilizing technical platforms such as Banner SIS, Element451 CRM, queue management systems, and the TDX knowledge base to enhance service delivery, including but not limited to admissions, financial aid, registration, and student accounts. Proficiency in using student or organizational information systems for accessing and updating student records, customer relationship management (CRM) tools for tracking student engagement and outreach, queue management systems for managing student service flow, and knowledge base platforms for providing accurate and timely information to students.
Lead Call Center Operator- GI Services Mercy Medical Center IncLead Call Center Operator- GI ServicesBaltimore, MDp>The Lead Phone Operator answers multi-line phone system and accurately and professionally directs and assists callers, schedules appointments and takes accurate and thorough messages for the appropriate provider following office protocols. Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023-2025) and as one of America's Greatest Workplaces for Women in 2025.
Lead Call Center Operator Mercy Medical Center IncLead Call Center OperatorGlen Burnie, MDp>The Lead Call Center Operator answers multi-line phone system and accurately and professionally directs and assists callers, schedules appointments and takes accurate and thorough messages for the appropriate provider following office protocols. Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023-2025) and as one of America's Greatest Workplaces for Women in 2025.
Customer Service Representative American PestCustomer Service RepresentativeColumbia, MDAs a Customer Service Representative with American Pest, your goal is to be a friendly, helpful, knowledgeable, and professional point of contact for our customers and ensure their needs are met in a manner that reflects positively on the company. A business will live and die based on how well it treats its customers, so this fast-paced, high-volume, inbound call center is an incredibly important component of the continued success of American Pest.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHAMD$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Call Center & Insurance Verification Representative Park West Health System IncCall Center & Insurance Verification RepresentativeBaltimore, MDThe representative works collaboratively with clinical, registration, and billing teams to promote efficient patient access, continuity of care, and positive patient experiences. This position is responsible for managing inbound and outbound calls, coordinating patient appointments, verifying dental insurance eligibility and benefits, and ensuring accurate documentation of patient and insurance information.
Call Center Area Manager Inter IKEA Systems BVCall Center Area ManagerBaltimore, MD$79,873–$114,617.50 / yearp>Lead, develop and secure excellent performance and engagement from a number of Team Leaders within an assigned area (Sales or Resolutions) in the Call Center, enabling performance steering and people support, thus creating best experience for remote customers and co-workers. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right!
Call Center Operator - Healthcare Mercy Medical Center IncCall Center Operator - HealthcareBaltimore, MDp>Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023-2025) and as one of America's Greatest Workplaces for Women in 2025. The Call Center Operator (Practice Communications Coordinator) will be the initial point of contact for all patients and this interaction will function as a key component to the overall patient experience.
Account Service Representative I/II (Call Center) - Inbound (162ASR1/162ASR2) MECU of Baltimore IncAccount Service Representative I/II (Call Center) - Inbound (162ASR1/162ASR2)Baltimore, MD$20–$21.59 / hourAt MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to: Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage. While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear.
Account Service Representative (Call Center) - Outbound Part-Time MECU of Baltimore IncAccount Service Representative (Call Center) - Outbound Part-TimeBaltimore, MD$16–$19.61 / hourWe seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live. At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to: Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage.
Customer Care Specialist - Call Center ServProCustomer Care Specialist - Call CenterMDRemote$16–$16.50 / hourli>Must reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.
Advocate, Customer Service II ICONMA, LLCAdvocate, Customer Service IIBaltimore, MDRemote$25.77–$28.77 / hourli>20% Uses knowledge of products or services by collecting and the contractual provisions that govern administration to provide customer information service and analyzing education, to interpret contractual language to the customer needs for the purpose of providing benefit utilization and limitations, to determine the need for managed care initiatives, and to administer all types of services to customers within the business segment through telephonic inquiries, written and/or electronic inquiries and claims adjustments, if applicable. Why Should You Apply?Health Benefits.
Call Center Sales Representative Mariner Finance LLCCall Center Sales RepresentativeMD$18–$23 / hourp>Benefits: For information regarding our benefits, please visit: https://www.marinerfinance.com/careers/benefits/. Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship.
Customer Engagement Advocate II (Customer Service) Lumen Solutions Group IncCustomer Engagement Advocate II (Customer Service)Baltimore, MDRemoteFull timeRole: Customer Engagement Advocate II (Customer Service) Location: 100% Remote Type: Contract-to-Hire (C2H) Job Description: We are seeking a Customer Engagement Advocate II to provide exceptional customer service and support to members, providers, and brokers in a fast-paced healthcare call center environment. Research and resolve inquiries related to: Medical Claims Benefits Eligibility Billing Coverage Questions Investigate claim issues and verify claim accuracy, eligibility, and liability information.
Call Center Operator Laurel Dental OfficeCall Center OperatorEllicott City, MarylandWe are professional, agile, innovative and our goal is to deliver quality comprehensive care tailored to specific patient needs with the intent to improve overall health, quality of life, and increase life span through immaculate oral health. Our Call Center Representatives are often the first point of contact for new and existing patient scheduling and any related issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.
Call Center Sales Representative MECU of Baltimore IncCall Center Sales RepresentativeBaltimore, MDOffers the following Loan Protection products to every qualified member: Credit Life & Disability, Guaranteed Asset Protection (GAP), Extended Warranty Protection (EWP) and TruStage Auto Insurance • Ability to control calls with regards to time management • Accurately track daily work efforts • Perform other duties as assigned. We seek service-oriented professionals that will be champions for our members, treat everyone with respect, find ways to assist our members/co-workers and help our community be a better place to live.
Information Systems Security Engineer (ISSE I) (Government) AT&T IncInformation Systems Security Engineer (ISSE I) (Government)Columbia, MD$98,100–$175,780 / yearp>Country Code+1+1242+1246+1264+1268+1284+1340+1441+1473+1649+1664+1670+1671+1684+1758+1767+1784+1849+1868+1869+1876+1939+20+211+212+213+216+218+220+221+222+223+224+225+226+227+228+229+230+231+232+233+234+235+236+237+238+239+240+241+242+243+244+245+248+249+250+251+252+253+254+255+256+257+258+261+262+264+265+266+267+268+269+27+290+291+297+298+299+30+31+32+33+34+345+350+351+352+353+354+355+356+357+358+359+36+370+371+372+373+374+375+376+377+378+379+380+381+382+385+386+387+389+39+40+41+420+421+423+43+44+45+46+47+48+49+500+501+502+503+504+505+506+507+508+509+51+52+53+54+55+56+57+58+590+591+593+594+595+596+597+598+599+60+61+62+63+64+65+66+670+672+673+674+675+676+677+678+679+680+681+682+683+685+686+687+688+689+690+692+7+77+81+82+84+850+852+853+855+856+86+872+880+886+90+91+92+93+94+95+960+961+962+963+964+965+966+967+968+970+971+972+973+974+975+976+977+98+992+993+994+995+996+998Phone Number. Job CategorySelect a Job CategoryB2B SalesBilingualCall CenterCorporateCustomer ServiceCybersecurityData and AnalyticsDeveloperEarly Careers & InternshipsField SalesFinanceGovernment SupportHuman ResourcesInstallation TechnicianInternshipsLegalMarketing & Public RelationsPart TimeRetailSalesSecurity ClearanceSupply ChainTechnicianTechnologyWork From Home.
Call Center Representative Bilingual Equiniti LtdCall Center Representative BilingualBaltimore, MDThe successful candidate will be responsible for the following: Handle incoming and outgoing Proxy Solicitation and Information Agent calls. The successful candidate will demonstrate the following experience, skills and behaviors: 1-3 years of high-volume call center experience.
NewCustomer Service Representative Chase Brexton Health CareCustomer Service RepresentativeBaltimore, MDRequired: A minimum of 2 years of customer service experience, medical office preferred* Preferred: Previous call center experienceAlso, all customer service, medical call center, or medical office experience is direct credit - 1 year is 1 year, no more 6 months. MAJOR DUTIES AND RESPONSIBILITIES:Communication* Receive inbound contacts (calls, emails, faxes, etc.) from patients and physicians requesting services.* Answers calls in a timely manner to assist with maintaining a high level of quality service.*
Customer Service Representative III Amynta AgencyCustomer Service Representative IIIHunt Valley, MarylandThe Customer Service Representative III (Call Center Rep) processes requests for title documents received via email and phone, as well as client requests, responding professionally and accurately to those inquiries. Ability to interact appropriately with client contacts, auto dealers, DMV representatives to resolve questions or customer service issues.
Customer Service Representative III-2 Amynta AgencyCustomer Service Representative III-2Hunt Valley, MarylandThe Customer Service Representative III (Call Center Rep) processes requests for title documents received via email and phone, as well as client requests, responding professionally and accurately to those inquiries. Ability to interact appropriately with client contacts, auto dealers, DMV representatives to resolve questions or customer service issues.
Call Center Patient Services Assistant - Full-Time Greater Baltimore Medical CenterCall Center Patient Services Assistant - Full-TimeMD$17.30–$25.11 / hourPatient Population: Demonstrates competency in the delivery of care and applies the knowledge to meet age-specific needs if applicable. Once training is complete and an understanding of the job duties has been established, with management approval the position will become remote, with the understanding the remote status can change at anytime with two-week notice.
Call Center Patient Services Assistant Greater Baltimore Medical CenterCall Center Patient Services AssistantMD$17.30–$25.11 / hourp>Patient Population: Demonstrates competency in the delivery of care and applies the knowledge to meet age-specific needs if applicable. Once training is complete and an understanding of the job duties has been established, with management approval the position will become remote, with the understanding the remote status can change at anytime with two-week notice.
Patient Access Specialist II - Call Center Johns Hopkins HospitalPatient Access Specialist II - Call CenterMiddle River, MDWe are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Deliver exceptional customer service to our patients via inbound/outbound correspondence (calls, emails, faxes, etc.) between physicians and patients requesting services.
Customer Service Representative-2nd shift Roto-Rooter Services CompanyCustomer Service Representative-2nd shiftLinthicum, Maryland$17–$19 / hourp style="margin:0px">Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company and we will solve their plumbing problems.
Customer Service Representative 2nd shift Roto-Rooter Group IncCustomer Service Representative 2nd shiftMD$17–$19 / hourp>Founded in 1935, Roto-Rooter is North America''s largest plumbing, drain cleaning, and water cleanup services provider. Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company and we will solve their plumbing problems.
Operations Supervisor - Government Programs Mail Room (In Office) Blue Cross and Blue Shield AssociationOperations Supervisor - Government Programs Mail Room (In Office)Baltimore, MD$63,648–$131,274 / yearFunctional areas may include but not limited to: installation, implementation, client support, client services, client administration, customer service, enrollment and eligibility, claims processing, and call center operations. Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
Customer Service Representative Chase Brexton Health Services IncCustomer Service RepresentativeBaltimore, MDRequire excellent verbal and written communication, professional telephone manner, interviewing and interpersonal skills to interact with patients, families, members of the health care team and external agencies. Compliance, Policy, and Procedure • Coordinate appointments for patients needing multiple types of healthcare services.