Supervisor, Call Center Hawaii GasSupervisor, Call CenterHonolulu, HawaiiFull timeThis position collaborates closely with Neighbor Island Administrative Supervisors and various departments—including Customer Service, LPG Delivery, T&D, Billing, Meter Reading, Meter Shop, Cashiers, Finance, Accounting, Regulatory, and Client Services—to ensure efficient communication and service delivery across the organization and the Company’s customer base. Uses, maintains, optimizes and/or implements technology (hardware and/or software) for customer information systems, call systems, phone hardware, customer portals (i.e., MyAccount), reporting systems and other advancements in technology, as needed.
Call Center Representative Remedy Intelligent StaffingCall Center RepresentativeHonolulu, HI$18–$21 / hourFull timeThis role assists with general banking inquiries, account maintenance, and issue resolution while delivering excellent customer service in a call center environment. Provide product and services information (accounts, rates, fees, locations, hours).
NewCustomer Service and Support Manager 1 ASM Research, An Accenture Federal Services CompanyCustomer Service and Support Manager 1Honolulu, HICoordinate with Campaign & Dialer Ops Specialist to ensure contact lists are uploaded, dialer logic is functioning, and call attempts are completed per SLA.Oversee care advocates and Health Resource Specialists (HRSs) scheduling, leave planning, and queue monitoring to maintain adequate staffing levels. Generate weekly and monthly performance reports using telephony and CRM dashboards; elevate issues and trends to the DPM and PM.Coordinate with Clinical Lead, Call Center Supervisors, PHRC, and Outreach staff to ensure integrated case handling and smooth handoffs.
Call Center Service Consultant First Hawaiian IncCall Center Service ConsultantHonolulu, HI$20–$22 / hourThis role offers a kick-start into the world of banking, where you get to learn about various areas of the bank and how to utilize resources to respond to customers' inquiries. First Hawaiian Bank is currently seeking customer-focused, detail-oriented, goal-driven Service Consultant (Call Center Agent) to join our Call Center Team.
Call Center Service Agent NORTHSTAR MEMORIAL GROUP, LLCCall Center Service AgentHonolulu, HINorthStar Memorial Group is seeking a Call Center Service Agent at Mililani Memorial Park in Waipahu, Hawaii. Passion is at the heart of everything we do - from the dedication of every team member, we're driven by a shared commitment to excellence.
Call Center Service Agent Northstar Memorial GroupCall Center Service AgentHonolulu, HINorthStar Memorial Group is seeking a Call Center Service Agent at Mililani Memorial Park in Waipahu, Hawaii. Passion is at the heart of everything we do - from the dedication of every team member, we're driven by a shared commitment to excellence.
Call Center Sales Representative SPECTRUMCall Center Sales RepresentativeMililani Town, HIMaximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls.
Supervisor, Customer Assistance Center (Outage & Emergency Response) - Oahu, Maui, or Hawaii Island Hawaiian Electric Co IncSupervisor, Customer Assistance Center (Outage & Emergency Response) - Oahu, Maui, or Hawaii IslandHonolulu, HI$89,100–$113,700 / yearBy submitting an application for the position, candidates: Authorize the Hawaiian Electric Companies to confirm all statements contained in the application and/or any materials submitted and made a part of the application as they relate to the position and to the extent permitted by law; Authorize and consent to, without reservation, the Hawaiian Electric Companies sharing any and all information regarding previous or present employment, educational training or personal information from their records and from any other source with the hiring department or subsidiary company; Release, discharge, and hold harmless, Hawaiian Electric Companies, from any and all liability for any damage which may be claimed as a result of furnishing such information to the hiring department or subsidiary company; Authorizes release and transfer of all personnel records to be maintained by the hiring company in the event of an inter-company transfer; and. This position requires very strong leadership, communication, and time-management skills; mentoring, coaching and developing high-performing employees; thorough understanding and functionality of the Customer Information System (CIS), Interactive Voice Response (IVR), rules and rates, products and services, customer website and portal, and Public Utility Commission (PUC) regulatory rules and tariffs.
Call Center Sales Representative Charter Communications IncCall Center Sales RepresentativeMililani, HIMaximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls.