Supervisor, Call Center Hawaii GasSupervisor, Call CenterHonolulu, HawaiiFull timeThis position collaborates closely with Neighbor Island Administrative Supervisors and various departments—including Customer Service, LPG Delivery, T&D, Billing, Meter Reading, Meter Shop, Cashiers, Finance, Accounting, Regulatory, and Client Services—to ensure efficient communication and service delivery across the organization and the Company’s customer base. Uses, maintains, optimizes and/or implements technology (hardware and/or software) for customer information systems, call systems, phone hardware, customer portals (i.e., MyAccount), reporting systems and other advancements in technology, as needed.
Call Center Representative Remedy Intelligent StaffingCall Center RepresentativeHonolulu, HI$18–$21 / hourFull timeThis role assists with general banking inquiries, account maintenance, and issue resolution while delivering excellent customer service in a call center environment. Provide product and services information (accounts, rates, fees, locations, hours).
NewCall Center Agent Conduent IncCall Center AgentHonolulu, HIThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You will help customers with their account issues while providing them with exceptional customer service where you''ll play a key role in delivering exceptional customer service and resolving complex customer inquiries.
Alert Alarm Call Center Operator Zeus Fire and SecurityAlert Alarm Call Center OperatorHonolulu, HIAt Alert Alarm Hawaii , we help protect homes, businesses, and communities by ensuring security systems are functioning properly and responding swiftly to alerts. Document & Solve Issues: Maintain accurate records and explore solutions to resolve problems effectively.
Call Center Service Agent NORTHSTAR MEMORIAL GROUP, LLCCall Center Service AgentWaipahu, HINorthStar Memorial Group is seeking a Call Center Service Agent at Mililani Memorial Park in Waipahu, Hawaii. Passion is at the heart of everything we do - from the dedication of every team member, we're driven by a shared commitment to excellence.
Call Center Service Agent Northstar Memorial GroupCall Center Service AgentWaipahu, HINorthStar Memorial Group is seeking a Call Center Service Agent at Mililani Memorial Park in Waipahu, Hawaii. Passion is at the heart of everything we do - from the dedication of every team member, we're driven by a shared commitment to excellence.
Sales Call Center Representative CVS Health CorpSales Call Center RepresentativeHIRemote$15–$32.31 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
Customer Experience Rep. I/II - Customer Service Center Central Pacific BankCustomer Experience Rep. I/II - Customer Service CenterHONOLULU, HIExhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. II: Navigate through multiple systems to input and retrieve information to assist customers with various electronic banking needs, including Internet Banking, ATM/Debit cards, and Infoline.
Manager, Customer Care & Support Center - Oahu, Maui, Hawaii Hawaiian Electric Co IncManager, Customer Care & Support Center - Oahu, Maui, HawaiiHonolulu, HI$109,900–$142,600 / yearBy submitting an application for the position, candidates: Authorize the Hawaiian Electric Companies to confirm all statements contained in the application and/or any materials submitted and made a part of the application as they relate to the position and to the extent permitted by law; Authorize and consent to, without reservation, the Hawaiian Electric Companies sharing any and all information regarding previous or present employment, educational training or personal information from their records and from any other source with the hiring department or subsidiary company; Release, discharge, and hold harmless, Hawaiian Electric Companies, from any and all liability for any damage which may be claimed as a result of furnishing such information to the hiring department or subsidiary company; Authorizes release and transfer of all personnel records to be maintained by the hiring company in the event of an inter-company transfer; and. Develops and executes operational strategies that foster a culture of innovation, continuous improvement and customer experience, by employing various methodologies: needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements and behaviors to forecast and predict emerging trends.
Supervisor, Customer Assistance Center (Outage & Emergency Response) - Oahu, Maui, or Hawaii Island Hawaiian Electric Co IncSupervisor, Customer Assistance Center (Outage & Emergency Response) - Oahu, Maui, or Hawaii IslandHonolulu, HI$89,100–$113,700 / yearBy submitting an application for the position, candidates: Authorize the Hawaiian Electric Companies to confirm all statements contained in the application and/or any materials submitted and made a part of the application as they relate to the position and to the extent permitted by law; Authorize and consent to, without reservation, the Hawaiian Electric Companies sharing any and all information regarding previous or present employment, educational training or personal information from their records and from any other source with the hiring department or subsidiary company; Release, discharge, and hold harmless, Hawaiian Electric Companies, from any and all liability for any damage which may be claimed as a result of furnishing such information to the hiring department or subsidiary company; Authorizes release and transfer of all personnel records to be maintained by the hiring company in the event of an inter-company transfer; and. This position requires very strong leadership, communication, and time-management skills; mentoring, coaching and developing high-performing employees; thorough understanding and functionality of the Customer Information System (CIS), Interactive Voice Response (IVR), rules and rates, products and services, customer website and portal, and Public Utility Commission (PUC) regulatory rules and tariffs.