Position Summary The Customer Service Manager is responsible for the day-to-day leadership, performance, and development of the Resource Coordination and Technical Triage teams supporting liquid cooling systems for data centers, AI infrastructure, HPC environments, and mission-critical cooling applications. The Customer Service Manager is responsible for the day-to-day leadership, performance, and development of the Resource Coordination and Technical Triage teams supporting liquid cooling systems for data centers, AI infrastructure, HPC environments, and mission-critical cooling applications.