Medical Receptionist/Call Center Rep UBMD Ophthalmology / Ross Eye InstituteMedical Receptionist/Call Center RepOrchard Park, NY$17.50–$21.50 / hourResponsibilities include greeting and registering patients, scheduling appointments, managing high-volume calls, updating patient information, collecting payments, and supporting day-to-day administrative operations. UBMD Ophthalmology / Ross Eye Care Institute is seeking a professional, patient-focused Medical Receptionist / Call Center Representative to support both front-desk and call center operations across the practice.
Call Center Representative I- Member Experience Niagara's Choice Federal Credit UnionCall Center Representative I- Member ExperienceLockport, NYFull timeVerify accounts, assist with questions regarding online account opening, loan applications, order cards, and answer questions regarding share accounts, share drafts, debit and credit cards, IRAs, etc. Provide information and customer service concerning the credit union and its products and services to credit union members, ensuring the highest quality of member service.
Customer Service Representative | Technical Support Charter Communications IncCustomer Service Representative | Technical SupportAmherst, NY$20–$25.25 / hourExperience: 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center. Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more.
Automotive Sales Call Center Representative Paddock ChevroletAutomotive Sales Call Center RepresentativeTonawanda, New YorkIntroducing customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealerships service department. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.
Contact Center Supervisor Northwest Savings BankContact Center SupervisorBuffalo, NY$63,300–$75,000 / yearAbility to identify existing and potential problems, obtain and evaluate relevant information, identify possible causes of the problems, and suggest an alternative course of action including innovative or creative approaches. Provide feedback to Contact Center Trainer Analyst(s) and Contact Center Quality Support Manager on developing any additional training/training plan that is needed for their Contact Center Specialists.
PARATRANSIT CUSTOMER SERVICE AND SYSTEMS MANAGER Niagara Frontier Transportation AuthorityPARATRANSIT CUSTOMER SERVICE AND SYSTEMS MANAGERBuffalo, NY$71,572–$107,357 / yearDevelops, implements, and evaluates travel training and mobility management programs, including individual travel orientation instruction, group training, and community outreach, to promote customer independence and appropriate use of fixed route and alternative mobility services. • Establishes and maintains partnerships with human service agencies and community organizations to support mobility programs and explore additional service options.
NewCustomer Service Representative Customer OperationsCustomer Service RepresentativeBuffalo, NYAs a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center.
Customer Service Representative SPECTRUMCustomer Service RepresentativeCheektowaga, NY$20–$25.25 / hourAs a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center.
Director - Contact Center Customer Service M&T Bank CorpDirector - Contact Center Customer ServiceNY$154,700–$257,900 / yearCreates staffing strategies in partnership with Workforce Management utilizing forecasting, capacity planning, staffing models, and operational analytics to optimize customer experience and operational performance to support customers of multiple business lines and products while ensuring adherence to service level agreements. The Director of Contact Center Customer Service leads a large team, managing 4 or more senior leaders who in turn oversee hundreds of managers and bankers in our Contact Centers.
NewCommunity Solutions Customer Service Representative I SpectrumCommunity Solutions Customer Service Representative IBuffalo, NY$20–$24 / hourWhen you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management.
Customer Service Representative Charter Communications IncCustomer Service RepresentativeCheektowaga, NY$20–$25.25 / hourAs a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center.
Customer Service Lead 19-21 hourly Raymours Furniture Co IncCustomer Service Lead 19-21 hourlyBuffalo, NYCustomer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management). https://recruiting.adp.com/portal-upload/RMPOD3WebDocument/2025/1/clientdata_1147511/17/1555/395a1ba7-098e-4321-9995-e7770996098d.docxhttps://recruiting.adp.com/portal-upload/RMPOD3WebDocument/2024/6/clientdata_1147511/4/1555/acc87ee8-b0cc-448a-ad13-6442429c04d7.pdf .