Medical Receptionist/Call Center Rep UBMD Ophthalmology / Ross Eye InstituteMedical Receptionist/Call Center RepOrchard Park, NY$17.50–$21.50 / hourResponsibilities include greeting and registering patients, scheduling appointments, managing high-volume calls, updating patient information, collecting payments, and supporting day-to-day administrative operations. UBMD Ophthalmology / Ross Eye Care Institute is seeking a professional, patient-focused Medical Receptionist / Call Center Representative to support both front-desk and call center operations across the practice.
Medical Receptionist/Call Center Rep UBMD Physicians GroupMedical Receptionist/Call Center RepOrchard Park, New YorkResponsibilities include greeting and registering patients, scheduling appointments, managing high-volume calls, updating patient information, collecting payments, and supporting day-to-day administrative operations. UBMD Ophthalmology / Ross Eye Care Institute is seeking a professional, patient-focused Medical Receptionist / Call Center Representative to support both front-desk and call center operations across the practice.
Contact Center Representative - Consumer Banking KeyBankContact Center Representative - Consumer BankingBuffalo, New York$19–$21About KeyBank: KeyBank is committed to delivering exceptional client experiences through teamwork, innovation, and a supportive work culture. Key Responsibilities: Answer inbound customer service calls in a high-volume call center- this will require back to back phone calls all day long.
Customer Service Representative | Technical Support Charter Communications IncCustomer Service Representative | Technical SupportAmherst, NY$20–$25.25 / hourExperience: 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center. Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more.
Automotive Sales Call Center Representative Paddock ChevroletAutomotive Sales Call Center RepresentativeTonawanda, New YorkIntroducing customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealerships service department. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.
Contact Center Supervisor Northwest BankContact Center SupervisorBuffalo, New York$63,300–$75,000 / yearAbility to identify existing and potential problems, obtain and evaluate relevant information, identify possible causes of the problems, and suggest an alternative course of action including innovative or creative approaches. • Provide feedback to Contact Center Trainer Analyst(s) and Contact Center Quality Support Manager on developing any additional training/training plan that is needed for their Contact Center Specialists.
Director - Contact Center Customer Service M&T Bank CorpDirector - Contact Center Customer ServiceWilliamsville, NY$154,700–$257,900 / yearCreates staffing strategies in partnership with Workforce Management utilizing forecasting, capacity planning, staffing models, and operational analytics to optimize customer experience and operational performance to support customers of multiple business lines and products while ensuring adherence to service level agreements. The Director of Contact Center Customer Service leads a large team, managing 4 or more senior leaders who in turn oversee hundreds of managers and bankers in our Contact Centers.
Customer Service & Retail Front Desk Associate - Store#310 Driven Brands Holdings IncCustomer Service & Retail Front Desk Associate - Store#310Buffalo, NY$16–$26.90 / hourAuto Glass Now, (a division of Driven Brands including Auto Glass Now, All Star Glass, K&K Auto Glass, Perfection Auto Glass, Jack Morris Auto Glass & A-1 Glass) is offering an opportunity to showcase your skills and join our growing team of Customer Service Representatives and Front Desk Associates! As the second largest auto glass repairer in America, our outstanding team works hard to deliver exceptional customer experiences and high-quality auto glass repair, replacement, and calibration services.
Customer Service & Retail Front Desk Associate - Store#310 Driven BrandsCustomer Service & Retail Front Desk Associate - Store#310Buffalo, NY$16–$26.90 / hourAuto Glass Now, (a division of Driven Brands including Auto Glass Now, All Star Glass, K&K Auto Glass, Perfection Auto Glass, Jack Morris Auto Glass & A-1 Glass) is offering an opportunity to showcase your skills and join our growing team of Customer Service Representatives and Front Desk Associates! As the second largest auto glass repairer in America, our outstanding team works hard to deliver exceptional customer experiences and high-quality auto glass repair, replacement, and calibration services.
Contact Center Supervisor Northwest Bancorp, Inc.Contact Center SupervisorBuffalo, NY$63,300–$75,000 / yearAbility to identify existing and potential problems, obtain and evaluate relevant information, identify possible causes of the problems, and suggest an alternative course of action including innovative or creative approaches. Provide feedback to Contact Center Trainer Analyst(s) and Contact Center Quality Support Manager on developing any additional training/training plan that is needed for their Contact Center Specialists.
PARATRANSIT CUSTOMER SERVICE AND SYSTEMS MANAGER Niagara Frontier Transportation AuthorityPARATRANSIT CUSTOMER SERVICE AND SYSTEMS MANAGERBuffalo, NY$71,572–$107,357 / yearDevelops, implements, and evaluates travel training and mobility management programs, including individual travel orientation instruction, group training, and community outreach, to promote customer independence and appropriate use of fixed route and alternative mobility services. • Establishes and maintains partnerships with human service agencies and community organizations to support mobility programs and explore additional service options.
Family Member Call Center Agent I CINQCAREFamily Member Call Center Agent IBuffalo, NY$17–$19 / hourSchedule, reschedule, and cancel appointments accurately across multiple providers and departments in accordance with clinical protocols and urgency (e.g., well-child checks and pediatric vaccines, women’s health screenings, chronic care follow-ups, acute visits). This position is pivotal in delivering an exceptional experience to our Family Members (patients) by handling high-volume inbound and outbound communications to schedule and reschedule appointments, conduct appointment reminder outreach, and support CINQCARE wellness campaigns.
Customer Service Representative SPECTRUMCustomer Service RepresentativeCheektowaga, NY$20–$25.25 / hourAs a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center.
Customer Service Specialist- Consumer Banking Keybank National AssociationCustomer Service Specialist- Consumer BankingAmherst, NY$18–$23.08 / hourComply with all KeyBank policies and procedures, always acting professionally, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and KeyBank. Advanced computer skills and working knowledge of how to navigate multiple screens and software, web browsers, websites and mobile applications while speaking to clients.
Customer Service Specialist- Consumer Banking KeyCorpCustomer Service Specialist- Consumer BankingAmherst, NY$18–$23.08 / hourComply with all KeyBank policies and procedures, always acting professionally, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and KeyBank. Advanced computer skills and working knowledge of how to navigate multiple screens and software, web browsers, websites and mobile applications while speaking to clients.
Travel Call Center Representative AAA Western and Central New York, IncTravel Call Center RepresentativeWilliamsville, NY$21.10 / hourPart time40% Travel Service & Sales Support: Provide domestic and international travel assistance, including hotel and car reservations, flights, cruises, tours, AAA Group Travel, TripTik® requests and travel insurance, ensuring members receive accurate information and a smooth planning experience. These are the people that help us create a loyal membership base that strengthens our mission—to be our members’ most trusted provider of high quality automotive, travel, insurance and other relevant products and services that offer safety, security, peace of mind, value and convenience.