Genesis Marketing Inc.Entry Level Customer Service Representative Genesis Marketing Inc.Entry Level Customer Service RepresentativeChicago, IL$39,920–$50,000 / yearQualifications for an Entry Level Customer Service Representatives: Ability to build rapport with clients easily. The primary responsibilities for an Entry Level Customer Service Representative are: Maintain records on customer interactions.
Genesis Marketing Inc.Entry Level Customer Service Genesis Marketing Inc.Entry Level Customer ServiceBolingbrook, IL$36,400–$50,000 / yearQualifications for an Entry Level Customer Service Representatives: Ability to build rapport with clients easily. The primary responsibilities for an Entry Level Customer Service Representative are: Maintain records on customer interactions.
WestatPATH 3.0 – Screening Field Interviewer WestatPATH 3.0 – Screening Field InterviewerChicago, IL$19.19–$23.17 / hourThe PATH study collects information on tobacco and nicotine use, and examines the short- and long-term health effects of such use on people in the U.S. The PATH Study employs a multi-mode approach to data collection that includes web and in-person data collection. Any offer of employment may be contingent upon receipt of acceptable results from a post-offer background screening, if required for the specific position, which may include, for example, identity verification, employment history, motor vehicle driving record history, and criminal or sexual offender records history.
MMC GroupNewCall Center Agent | CSR MMC GroupCall Center Agent | CSRCarol Stream, ILThroughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. Successful candidates will be comfortable navigating multiple computer systems, communicating effectively with diverse populations, and working in a structured call center environment.
Info Way Solutions LLCCall Center / Customer Service Specialist 5 Info Way Solutions LLCCall Center / Customer Service Specialist 5Deerfield, IL$28–$30 / yearSUMMARY: The Customer Injury Care Advocate (CICA) manages all incidents that involve alleged customer injury, customer property damage, or an external pharmacy event at Walgreens stores across the country. CTHAfter 6 months using temp resources, we will re-evaluate the possible extension of these roles or possibly permanent roles.
MMC GroupCall Center Agent, Bilingual MMC GroupCall Center Agent, BilingualCarol Stream, ILCustomer Service Representative, Call Center Representative, Inbound Call Center Agent, Customer Support Specialist, Contact Center Agent, Client Services Representative, Help Desk Representative, Customer Care Associate. Throughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.
Beacon MobilityNewBi-Lingual Call Center Agent Beacon MobilityBi-Lingual Call Center AgentChicago, ILThe Customer Service Representative will provide excellent customer service to inquiring parties, and direct inquires to the appropriate internal resources as they are received. • Ensure that all call center requirements outlined in the PACE contract are met or exceeded, i.e. • 95+ Percent of Calls Answered within 2 minutes and talk-time of 90 seconds or less.
Beacon MobilityNewCall Center Agent Beacon MobilityCall Center AgentChicago, ILThe Customer Service Representative will provide excellent customer service to inquiring parties, and direct inquires to the appropriate internal resources as they are received. Ensure that all call center requirements outlined in the PACE contract are met or exceeded, i.e. 95+ Percent of Calls Answered within 2 minutes and talk-time of 90 seconds or less.
City Colleges of ChicagoNewCall Center Rep (Remote) City Colleges of ChicagoCall Center Rep (Remote)Chicago, ILRemote$47,573.54–$49,952.22 / yearReporting to the Call Center Manager, the Call Center Representative provides excellent customer service through the City Colleges of Chicago Call Center and delivers quality information and support to students and the general public who inquire about City Colleges of Chicago's academic/degree and non-degree programs and other enrollment, registration and retention services. Coaches students on educational planning by supporting them on curriculum choices and campus offerings, student policies, transferability of credits and financial assistance processes.
Sterling Engineering, Inc.Customer Service Manager Sterling Engineering, Inc.Customer Service ManagerSchaumburg, IL$85,000–$90,000 / yearDue to an internal promotion, they are seeking a Manager of Customer Experience to step into a critical leadership role overseeing call center operations, order entry, and customer-facing support functions. This role is ideal for a strong people leader who thrives in a fast-paced manufacturing environment and enjoys driving operational excellence that directly impacts customer satisfaction and sales performance.
NTT DATANewCall Center Senior Representative _ On-Site _ (bi-lingual Spanish) NTT DATACall Center Senior Representative _ On-Site _ (bi-lingual Spanish)Chicago, IL$30,990–$52,750 / yearWe are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. This role involves assisting customers via phone, email, and in-person interactions related to tax, licensing, debt, and administrative hearing matters.
Goldbelt, Inc.Customer Service Team Lead Goldbelt, Inc.Customer Service Team LeadChicago, Illinois$110,000–$130,000 / yearThe General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.
Interpark Holdings LLCNewCall Center Foreman - CHC PT Interpark Holdings LLCCall Center Foreman - CHC PTChicago, ILOur ownership perspective and operating expertise result in a superior parking experience for our customers at both our InterPark and PreFlight brands The utilization of garage access, payment andsecurity technology, coupled with leading edge point-of-sale support systems, put InterPark and PreFlight at the forefront in operating complex, high volume parking properties. Role Summary: Call Center Foreman position answers calls from a centralized remote monitoring location for several parking markets and provides a high level of service to all customers, managers and peers by answering questions and ensuring that remote locations are kept up to date on issues as they occur.
RTR HR and Staffing Services, LLCNewCall Center Representative Bilingual RTR HR and Staffing Services, LLCCall Center Representative BilingualChicago, ILRTR has extensive experience placing temporary and permanent employees for the past 15 years, and helping our employees achieve their career objectives. The call center representative must possess excellent verbal communication skills and the ability to accurately document customer interactions.
Taku Health Services, LLCNewCustomer Service Representative III Taku Health Services, LLCCustomer Service Representative IIIChicago, IL$21.64–$30.29 / hourThe General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.
The Nippon Telegraph and Telephone Corporation (NTT)NewCall Center Senior Representative _ On-Site _ (bi-lingual Spanish) The Nippon Telegraph and Telephone Corporation (NTT)Call Center Senior Representative _ On-Site _ (bi-lingual Spanish)Chicago, IL$30,990–$52,750 / yearNTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.
Ursus, Inc.Clinician Support Agent Ursus, Inc.Clinician Support AgentDeerfield, IL$24.44–$24.44 / hourWe are looking for candidates who possess the following qualifications and characteristics: An associate degree and a minimum of 1 year of related customer service call center OR a high school diploma and a minimum of 2 years of customer service call center, preferably in the medical industry. As the Clinician Support Liaison for our accounts, your role will involve the following responsibilities: Act as the primary communicator via Phone, Outlook, and Salesforce between our Cardiac Technicians and external cardiac accounts, including hospitals and clinicians.
Advantage Chevrolet of BridgeviewNewService Dealership - Call Center Representative Advantage Chevrolet of BridgeviewService Dealership - Call Center RepresentativeNaperville, ILThis role plays a key part in delivering a top-tier customer experience by assisting service customers with appointment scheduling, providing updates, and supporting customer retention efforts. Complete outbound call activities, including: no-show follow-ups, appointment confirmations, service reminders, lead follow-ups, task list completion .
Goldbelt, Inc.Customer Service Representative II Goldbelt, Inc.Customer Service Representative IIChicago, Illinois$19.23–$28.85 / hourThe General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.
Midwest Eye CenterBi-Lingual Call Center Representative Midwest Eye CenterBi-Lingual Call Center RepresentativeCalumet City, IL$18–$20 / hourOur staff consists of ophthalmologists, optometrists, opticians and skilled medical professionals offering services ranging from basic eye exams to the most sophisticated testing and complicated surgical treatment of eye diseases. Obtain and enter accurate demographic and all relevant appointment information into our Practice Management System (date of birth, email address, name, telephone number, name of insurance, name of referring doctor, reason for visit, etc.).
GoldbeltNewCustomer Service Representative III GoldbeltCustomer Service Representative IIIChicago, IL$21.64–$30.29 / hourThe General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.
The Nippon Telegraph and Telephone Corporation (NTT)NewCall Center Senior Representative The Nippon Telegraph and Telephone Corporation (NTT)Call Center Senior RepresentativeChicago, IL$31,900–$42,546 / yearMust remain fully engaged in the role by staying current on all project and team communications, regularly reviewing email and internal updates, and communicating clearly and effectively with all project stakeholders. Remote employees may be required to report onsite at any time for business needs, including but not limited to equipment replacement, equipment repair, retraining, performance remediation, compliance review, or operational requirements.
A ANDI MEDICAL TRANSPORTATION INC.Call Center Representative A ANDI MEDICAL TRANSPORTATION INC.Call Center Representativepalos hills, ILIn this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.
Advantage Auto GroupNewService Dealership - Call Center Representative Advantage Auto GroupService Dealership - Call Center RepresentativeNaperville, ILThis role plays a key part in delivering a top-tier customer experience by assisting service customers with appointment scheduling, providing updates, and supporting customer retention efforts. Located in Naperville, IL, we are committed to delivering exceptional customer experiences while offering meaningful career opportunities to our team.
First Chicago Insurance Company (FCIC)NewEntry Level Claims Call Center Specialist First Chicago Insurance Company (FCIC)Entry Level Claims Call Center SpecialistBedford Park, IL$16–$18 / hourVerify coverage, recognize potential coverage issues, refer insured's/claimants for estimates and route calls to the appropriate claim's units based on the loss information reported. Assist in handling of various, on-going responsibilities of the unit inclusive of unmatched mail, process tow bills, ordering police reports, mailing claim checks, etc., as needed.
First Chicago Insurance Company (FCIC)NewEntry Level Part-time Claims Call Center Specialist First Chicago Insurance Company (FCIC)Entry Level Part-time Claims Call Center SpecialistBedford Park, IL$16–$18 / hourVerify coverage, recognize potential coverage issues, refer insured's/claimants for estimates and route calls to the appropriate claim's units based on the loss information reported. Assist in handling of various, on-going responsibilities of the unit inclusive of unmatched mail, process tow bills, ordering police reports, mailing claim checks, etc., as needed.
GoldbeltNewCustomer Service Representative I GoldbeltCustomer Service Representative IChicago, IL$17.79–$25.97 / hourThe General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.
NTT AmericaNewCall Center Senior Representative _ On-Site _ (bi-lingual Spanish) NTT AmericaCall Center Senior Representative _ On-Site _ (bi-lingual Spanish)Chicago, IL$30,990–$52,750 / yearNTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.
Trivest Portfolio PartnersDirector of Customer Experience (Home Services) Trivest Portfolio PartnersDirector of Customer Experience (Home Services)Chicago, ILThe Director of Customer Experience ensures service excellence, operational efficiency, and accountability while building a customer-centric culture aligned with the organization's core principles of quality, service, and integrity. · Experience leading customer service teams at scale, preferably within home services, construction, specialty trades, or other operationally complex service industries.
NTT DATANewCustomer Care Associate NTT DATACustomer Care AssociateChicago, ILRemoteResponsibilities: Previous life insurance industry experience that required knowledge of life insurance and annuity policies where you handled calls from policy holders inquiring about payments, policy information, or claims to support callers with various questions on different life insurance products. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses.
Electric Work ForceCustomer Service Representative and Dispatcher Electric Work ForceCustomer Service Representative and DispatcherBerkeley, IL$17–$18 / hourThis role is important because the Customer Service Representative and Dispatcher help customers feel heard, help technicians stay organized, and keep the day moving smoothly. We are hiring a U.S.-based Customer Service Representative and Dispatcher to support daily office operations, customer calls, scheduling, and technician dispatching.
First Chicago Insurance CompanyNewEntry Level Claims Call Center Specialist First Chicago Insurance CompanyEntry Level Claims Call Center SpecialistBedford Park, IL$16–$18 / hourVerify coverage, recognize potential coverage issues, refer insured's/claimants for estimates and route calls to the appropriate claim's units based on the loss information reported. Assist in handling of various, on-going responsibilities of the unit inclusive of unmatched mail, process tow bills, ordering police reports, mailing claim checks, etc., as needed.
Sierra Systems, an NTT DATA CompanyNewCall Center Senior Representative Sierra Systems, an NTT DATA CompanyCall Center Senior RepresentativeChicago, IL$31,900–$42,546 / yearMust remain fully engaged in the role by staying current on all project and team communications, regularly reviewing email and internal updates, and communicating clearly and effectively with all project stakeholders. Minimum Requirements: Minimum of 3 + years of experience in a contact center and/or customer service environment, including demonstrated familiarity with performance metrics related to Availability, Call Handling, and Quality Assurance.
NuMark Credit UnionCall Center Representative NuMark Credit UnionCall Center RepresentativeLemont, IL$22.50–$23.50 / hourTake a look at our core values that dictate how we treat members and each other: Passionate - We are dedicated to exceeding expectations and are passionate, open-minded, and committed to serving members and their families on their lifelong financial journeys. You will not only provide excellent solutions for members, but you will also represent the heart of NuMark Credit Union by offering products and services that meet our members' financial needs.
NTT DATA AmericasNewCall Center Senior Representative _ On-Site _ (bi-lingual Spanish) NTT DATA AmericasCall Center Senior Representative _ On-Site _ (bi-lingual Spanish)Chicago, IL$30,990–$52,750 / yearNTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.
Blitt and Gaines, P.C.Call Center - base pay plus commission! Blitt and Gaines, P.C.Call Center - base pay plus commission!Vernon Hills, ILThis position requires a substantial knowledge of the collections industry, rules and regulations, litigation process and transacts the general business of the Collections Department subject to general supervision. This role will assess customer's needs and reconcile issues according to company, client, federal, state and local requirements and policies.
HealthCare Associates Credit UnionContact Center Representative - Call Center - Customer Service HealthCare Associates Credit UnionContact Center Representative - Call Center - Customer ServiceLisle, IL$23.21–$27.85 / hourAt HealthCare Associates Credit Union, we're not just another financial institution-we're a mission-driven team dedicated to helping our members "Bank Healthy" by providing exceptional service and personalized financial solutions. As a Contact Center Representative, you'll play a vital role in helping our members navigate life's financial journeys with confidence and care.
Accede Solutions IncNewCustomer Service- Team Lead Accede Solutions IncCustomer Service- Team LeadLombard, ILThe Team Lead CSR is responsible for overseeing daily customer service operations, supporting CSR team members, and ensuring high-quality customer interactions. This role serves as the first point of escalation for customer concerns while driving team performance, productivity, and service excellence.
ATI Physical TherapyNewContact Center Agent - Patient Access ATI Physical TherapyContact Center Agent - Patient AccessDowners Grove, IllinoisRemote$17.50–$22.74 / hourResponsibilities: • Patient Intake & Scheduling (Inbound/Outbound) – Handle medium to high-volume inbound and outbound calls from patients and referral sources; follow approved scripts and referral intake workflows; verify and capture required data; schedule appointments; support all work queues within SLA; complete accurate, timely documentation and after-call work (ACW). Working in a medium to high-volume, queue-based call center, you will follow ATI’s referral intake workflows to schedule appointments, accurately document accounts, complete follow-up work, and collaborate with internal partners.
MindlancePipeline-Customer Service Senior Representative MindlancePipeline-Customer Service Senior RepresentativeChicago, ILHigh-speed internet access must meet the following minimum speed requirements: A minimum download speed of at least 1.5 Mbps; 25 Mbps or higher is recommended A minimum upload speed of at least 0.5 Mbps; 15 Mbps or higher is recommended A maximum ping of no more than 100 ms; lower than 40 ms is recommended. Customer Service Senior Representative with best in class service who can effectively handle inbound calls (occasional outbound calls) from/to existing Healthspring Medicare customers that are interested in changing from one Healthspring plan to another.
Roto-Rooter Services CompanyCustomer Service Representative Roto-Rooter Services CompanyCustomer Service RepresentativeLombard, Illinois$17–$19 / hourFounded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company and we will solve their plumbing problems.
Saint Mary of Nazareth HospitalNewCall Center Representative - Behavioral Health Saint Mary of Nazareth HospitalCall Center Representative - Behavioral HealthChicago, Illinois$16.60–$23.27 / hourThe exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure. Pay Transparency: Saint Mary of Nazareth Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs.
Mintex IncCustomer Service Representative Mintex IncCustomer Service RepresentativeChicago, ILJob Responsibilities: Understand and meet performance metrics: Demonstrate a strong understanding of call center Key Performance Indicators (KPIs), including but not limited to call volume, call quality, average handle time, response time, first call resolution, and customer satisfaction, and consistently meet or exceed daily, weekly, and monthly targets. Candidates approved for remote work must meet the following additional requirements to ensure productivity, data security, and a professional work environment: Secure and private workspace free from noise, distractions, and interruptions during working hours.
Barton Staffing SolutionsCustomer Service Representative (MP#336908) Barton Staffing SolutionsCustomer Service Representative (MP#336908)Des Plaines, IL$26–$28 / hourBarton Staffing is looking for an experience Customer Service Representative who can hit the ground running with Epicor/Vantage ERP systems. What You'll Bring: Must be computer-savvy with direct experience in Epicor or Vantage ERP software, and Microsoft Office applications.
Hernandez Insurance AgencyBilingual Customer Service & Sales Representative (Spanish/English) Hernandez Insurance AgencyBilingual Customer Service & Sales Representative (Spanish/English)Burbank, IL$46,000–$64,000 / yearHernandez Insurance Agency is growing and looking for a motivated bilingual professional who enjoys helping people and building relationships in the community. This role is ideal for someone who enjoys helping people and wants their income to grow based on their effort and results.
Wolcott, Wood and Taylor Inc.Healthcare Customer Service Representative Wolcott, Wood and Taylor Inc.Healthcare Customer Service RepresentativeChicago, ILExperience should also demonstrate the use of effective communication skills with patients and staff; demonstrate proper telephone techniques and etiquette; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Working knowledge of insurance billing requirements, UB04 and HCFA 1500 claim forms, EOBs, Workers' Compensation, Personal Injury, HMOs, PPOs, MCO, Medicare, Medicaid and compliance program regulations.
PricewaterhouseCoopers LLPCSX - Senior Manager, Contact Center Transformation PricewaterhouseCoopers LLPCSX - Senior Manager, Contact Center TransformationChicago, IL$124,000–$280,000 / yearAs a corporate and business strategy consultant at PwC, you will analyse client needs, provide consulting services across different strategic areas, and offer guidance and support to help clients develop and implement effective strategies that align with their business objectives and drive growth. This role offers the chance to drive strategic decision making, shape client outcomes, drive business growth, and mentor teams, all while contributing to PwCs intellectual capital in the field of contact center transformation.
Remote Talent CloudCall Center Sales Representative Remote Talent CloudCall Center Sales RepresentativeChicago, ILRemote$20,800–$41,600As a Call Center Sales Representative, you’ll play a key role in driving revenue by connecting customers with products and services that meet their needs. Your main responsibilities will include: Making outbound and/or handling inbound sales calls with potential and existing customers .
Great Lakes Credit UnionNewInbound Call Center Representative Great Lakes Credit UnionInbound Call Center RepresentativeBannockburn, ILThe Member Care Specialist is responsible for performing all duties with a high proficiency level, providing exceptional service to all members and potential members within all contact center channels. Identifies and uses appropriate software and tools to troubleshoot concerns regarding digital services, cards, transactions, payments and special accounts.
Gerald Auto GroupNewCustomer Connection Coordinator Gerald Auto GroupCustomer Connection CoordinatorNaperville, IL$17–$19 / hourAs a Customer Connection Coordinator, you will manage a high volume of inbound calls, quickly identify customer needs, and efficiently connect callers with the appropriate dealership department or team member. This is a fast-paced position that requires strong communication skills, exceptional organization, attention to detail, and the ability to remain calm and professional while handling a large volume of customer interactions throughout the day.