Virtual Call Center Agent - Bilingual (Spanish/English) Dynata LLCVirtual Call Center Agent - Bilingual (Spanish/English)LARemoteWe are looking for talented bilingual call center survey agents to perform outbound surveys from home with respondents and accurately record their answers in both Spanish and English. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
Virtual Call Center Agent Dynata LLCVirtual Call Center AgentLARemoteWe are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
NewFull-Time Call Center Representative (Urgently Hiring) MCI CareersFull-Time Call Center Representative (Urgently Hiring)LouisianaFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Insurance Call Center Supervisor Safepoint MGA, LLCInsurance Call Center SupervisorMetairie, LAFull timeDevelop and lead a team of Customer Service Representatives to ensure the highest level of customer service is provided and that the customer service integrity established by the company is adhered to and enforced. We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement.
Call Center Representative MONARCH MEDICAL MANAGEMENT LLCCall Center RepresentativeMetairie, LAAs the first point of contact for our patients, you will be responsible for handling a large volume of incoming and outgoing calls, assisting with appointment scheduling, insurance verification, and supporting patients throughout their care journey. Experience handling high call volumes in a healthcare or customer service setting is strongly preferred.
Service Team Coordinator - Inbound Call Center Agent (Healthcare) (Remote) ChenMed LLCService Team Coordinator - Inbound Call Center Agent (Healthcare) (Remote)Metairie, LARemote$17–$24.26 / hourKNOWLEDGE, SKILLS AND ABILITIES: • Competent-level business acuity • Comprehensive knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques and methods • Exceptional verbal communication skills including active listening • Excellent organizational and multi-tasking skills • Passion for serving others, particularly seniors, with initiative-taking solutions • Ability to successfully operate in a demanding environment • Proficient in keyboarding as well as, Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook; competent in other systems required for the position • Availability and willingness to work overtime hours as requested by leadership and based on the staffing needs of the business • Spoken and written fluency in English; bilingual a plus (Spanish, Creole, Vietnamese preferred). EDUCATION AND EXPERIENCE CRITERIA: • High school diploma or GED equivalent required • A minimum of 2 years of customer service experience required; in a call center or similar environment • A minimum of 1 year experience working in a fast-paced medical office or healthcare setting, highly preferred • Must reside in the continental United States and within a state where the company is established as a business entity • Experience with web-based customer relationship management systems.
Senior Call Center Specialist Window World of Baton RougeSenior Call Center SpecialistBaton Rouge, LA$16–$18 / hourFull timeIn this position, you'll be responsible for ensuring best-in-class customer experience by assisting customers with products and services-related questions and resolving customer concerns with urgency. America's leading replacement window company, Window World, is looking for a Senior Call Center Representative to join our headquarters in Baton Rouge, LA .
NewFull Time Call Center Representative (Urgently Hiring) MCI LCFull Time Call Center Representative (Urgently Hiring)LARemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
NewSenior Customer Information Agent / Call Center Position Bonvenu BankSenior Customer Information Agent / Call Center PositionShreveport, LACIA must navigate multiple computer screens and applications at once, must be knowledgeable of bank products and services, must be able to problem solve, must be a team player and work well with co-workers - arriving on time and working scheduled hours. Provides daily support to commercial customers who use Account Analysis, Business Online Banking, ACH, Remote Deposit Capture, Positive Pay as well as Retail Banking customers.
Call Center Supervisor New Orleans TeleportCall Center SupervisorLafayette, LouisianaAs we are a 24-hour facility, Supervisors may occasionally be asked to work outside of their normally scheduled hours, Supervisors are responsible for disciplinary actions for the agents, and have the authority to hire and fire, and request that an agent leave the floor or be suspended, with reason. Monitor CSR performance and work skills Observe CSR's ability to navigate screens, provide correct info, adhere to schedule, tone of voice, and other criteria.
NewCall Center Operator Staffmark Group LlcCall Center OperatorMonroe, LABy applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.
Call Center Representative (Healthcare) - Baton Rouge, LA - Remote Gainwell Technologies LLCCall Center Representative (Healthcare) - Baton Rouge, LA - RemoteBaton Rouge, LARemote$29,100–$41,600 / yearGainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits. As a Call Center Representative (Healthcare) - Baton Rouge, LA - Remote at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable.
NewCall Center Agent AvalonviCall Center AgentBaton Rouge, LouisianaAt Avalonvi, we specialize in strategic, real-world marketing solutions that help brands connect with people where it matters most — face to face, in physical spaces, and through impactful brand experiences. This role is ideal for individuals who enjoy communicating with customers, resolving concerns, and working in a fast-paced, team-oriented environment.
Patient Access Center Representative Houston Methodist HospitalPatient Access Center RepresentativeLAAt Houston Methodist, the Patient Access Center Representative position is responsible for assuring that patients in need of scheduling appointments are scheduled to receive services in their assigned location and are financially cleared prior to their scheduled appointment through accurate and timely scheduling, registration, and verification of eligibility and benefits. Additional responsibilities for this position include providing excellent customer service when communicating with patients who receive services at our facilities and providing notification to patients, physicians, hospital/clinical staff and management of issues that may result in potential service delays or reimbursement denials.
Remote Retention Specialist (Call Center – Customer Retention & Save Calls) US Service AnimalsRemote Retention Specialist (Call Center – Customer Retention & Save Calls)TXRemote$15–$16In this role, you'll work directly with clients to reduce cancellations, improve satisfaction, and retain customers throughout their journey. SAPS LLC is hiring Retention Specialists to join our remote call center team.
French Speaking Customer Service Representative MCI LCFrench Speaking Customer Service RepresentativeLARemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
NewCall Center Agent Alphabe InsightCall Center AgentBaton Rouge, LA$31,000–$36,000 / yearIn this role, you will serve as a key point of contact for customers, providing professional assistance, resolving inquiries, and ensuring every interaction reflects our commitment to service excellence. Catch Vibe Voice is seeking motivated and customer-focused individuals to join our team as Call Center Agents .
UTILITY PROGRAM RELATIONS SUPERVISOR (CLASS CODE 3463) City of New OrleansUTILITY PROGRAM RELATIONS SUPERVISOR (CLASS CODE 3463)New Orleans, LAVETERANS PREFERENCE: On original entrance examinations, veterans (as defined in Article X, Section 10(2) of the Constitution of the State of Louisiana), disabled veterans, certain spouses and parents of veterans shall receive additional credit if claimed as provided on the Veterans Preference claim form which can be obtained in this office. Work includes training and directing staff, communicating with individual customers as well as larger commercial entities, creating communications plans with specific terms and durations depending on the program, and coordinating efforts across Board and City departments to ensure effective and complete communication; and related work as required.
Customer Service Representative - Shreveport, LA ADVANCED CALL CENTER TECHNOLOGIES, LLCCustomer Service Representative - Shreveport, LAShreveport, LAIn this role, you will receive inbound calls from consumers seeking help with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing. Follows instructions and responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours when necessary; completes tasks on time or communicates alternate plans.