NewCall Center Member Advisor IDIQCall Center Member AdvisorMount Prospect, ILRemotebraids, locks, and twists), color, religion, religious creed (including religious dress and grooming practices), national origin (including language use restrictions), ancestry, citizenship, disability (mental and physical) including HIV and AIDS, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status, family and medical leave status, domestic violence victim status, political affiliation, and any other status protected by federal, state, or local law. Popular IDIQ brands also include MyScoreIQ® for financial health and protection; Credit & Debt® , a credit and debt education-based membership platform; and IDIQ® Pre-Paid Legal Services℠ , a leading provider of voluntary employee benefits.
Join the NORC TSSO Talent Community NORC at the University of ChicagoJoin the NORC TSSO Talent CommunityChicago, IllinoisPart timeWe're seeking dedicated individuals for upcoming Customer Service positions, internally known as Telephone Interviewers. Explore future Customer Service opportunities with NORC's TSSO team – join the TSSO Talent Community!
NewBilingual English-Spanish Call Center Sales and Retention Representative - ATT - Chicago Skills for ChicagoBilingual English-Spanish Call Center Sales and Retention Representative - ATT - ChicagoChicago, ILTo be eligible for Skills for Chicago services, candidates must reside in Illinois or Indiana, be authorized to work in the United States, and be either unemployed or underemployed. And AT&T is leading the charge with our nationwide fast, reliable and secure 5G coupled with their growing, multi-gig fiber home internet service.
NewCall Center Representative Dental Management & Investments, LTD.Call Center RepresentativeVilla Park, ILThis role involves managing inbound and outbound calls, scheduling appointments, addressing patient inquiries, and ensuring a smooth communication process between patients and the dental office. Job Description Job Summary The Dental Call Center Representative is responsible for providing excellent customer service and administrative support for a dental practice.
NewCall Center Representative LHH USCall Center RepresentativeNaperville, IL$17.50–$18 / hourIn addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy.
NewCall Center Representative A ANDI MEDICAL TRANSPORTATION INC.Call Center RepresentativePalos Hills, ILIn this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.
Entry Level Customer Service Representative Genesis Marketing Inc.Entry Level Customer Service RepresentativeChicago, IL$39,920–$50,000 / yearQualifications for an Entry Level Customer Service Representatives: Ability to build rapport with clients easily. The primary responsibilities for an Entry Level Customer Service Representative are: Maintain records on customer interactions.
Entry Level Customer Service Genesis Marketing Inc.Entry Level Customer ServiceBolingbrook, IL$36,400–$50,000 / yearQualifications for an Entry Level Customer Service Representatives: Ability to build rapport with clients easily. The primary responsibilities for an Entry Level Customer Service Representative are: Maintain records on customer interactions.
Customer Service/Call Center Agents ManpowerCustomer Service/Call Center AgentsItasca, ILManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
Restaurant Call Center Supervisor Paisans PizzeriaRestaurant Call Center SupervisorBerwyn, IllinoisIf you are a self-starter with a passion for customer service and experience managing a call center team, we encourage you to apply for this exciting opportunity. We are seeking a highly motivated and experienced Restaurant Call Center Supervisor to join our team.
NewCall Center Sales Manager S and J PlumbingCall Center Sales ManagerArlington Heights, ILFull timeWe’re looking for a high-performing Call Center & Sales Manager who can lead, coach, and develop a team that consistently converts opportunities into booked appointments, delivers exceptional customer experiences, and drives company growth. As our Call Center & Sales Manager, you’ll lead the customer service, dispatch, and AI-powered communication systems that help turn every customer call into an opportunity to earn trust, book appointments, and grow the business.
Customer Support (Two Years Call Center Exp. Strongly Preferred) Lyric NationalCustomer Support (Two Years Call Center Exp. Strongly Preferred)Lincolnwood, ILFull timeCore Responsibilities:Patient Care Ownership: Own the end-to-end follow-up on patient care tasks - see every request through to resolution, not just to hand-offMulti-Stakeholder Relationships: Be the trusted voice residents, facility staff, and providers know they can count on, built through consistent, reliable follow-throughIssue Resolution: Triage and resolve service concerns with urgency, keeping every party in the loop with clear, real-time updatesInternal Collaboration: Partner across Lyric National teams to coordinate solutions, escalate the tough ones, and deliver a seamless experience end to end Job Description: Key Responsibilities:Multi-Channel Inbound Support: Handle inbound calls and inquiries professionally and with urgency, serving as the first line of support for residents, facility staff, providers, and internal partnersSystems & Compliance Expertise: Maintain accurate records and document all interactions in CRM systems, ensuring activities adhere to strict regulatory timelines and HIPAA requirementsCross-Team Coordination: Work closely with internal partners across billing, operations, and sales to resolve escalated issues and ensure a high-quality service experience for every clientOperational Excellence: Identify and communicate process bottlenecks to improve response times and service quality across the call center environment Job Requirements:Education: High school diploma or equivalentExperience: 2+ years of experience in a healthcare call center, long-term care (LTC), skilled nursing, or senior care environmentTechnical Skills: Experience navigating CRM tools such as Salesforce; comfortable with multi-line phone systems and call center platformsRequired Skills: Sharp organizational skills, the ability to juggle multiple active cases without dropping the ball, and a proven record of delivering great customer experiencesCommunication: Exceptional verbal and written communication skills with the ability to handle sensitive healthcare conversations across diverse stakeholders with empathy, clarity, and accuracyIn-Office Requirement: This position is a 100% on-site position located in Lincolnwood, IL Preferred Qualifications:Education: Associate or Bachelor's degreeExperience: 3+ years of experience in a healthcare call center, long-term care (LTC), skilled nursing, or senior care environmentTechnical Skills: Proficiency in Microsoft 365 (i.e. Sharepoint, Microsoft Teams, Microsoft Office Planner. We're looking for a proactive problem-solver who can navigate complex customer service needs with empathy, professionalism, and precision - and who takes pride in knowing their work directly improves the quality of care our residents receive.
Part-Time Patient Care Coordinator Call Center Chicago ENTPart-Time Patient Care Coordinator Call CenterChicago, ILPart timeREQUIRED QUALIFICATIONSHigh school diploma or equivalent requiredAbility to work within an EMR database and navigate through a Windows environment requiredMust be able to type a minimum of 30 words per minute with 90% or greater accuracy PREFERRED QUALIFICATIONS 1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionistBilingual in English and Spanish (speaking, writing, and comprehension)Experience working in a Sleep or ENT Specialist Office SUPERVISORY RESPONSIBILITYThis position has no supervisory responsibility. Manage and respond to messages received through:NotifyMD (after-hours and overflow call service)PerfectServe (provider on-call communication)Healow online schedulingZocdoc online schedulingGlacial Media website inquiriesDepartment and staff voicemail boxesSpecific system names or vendors for managing correspondence are subject to change (add or remove)Contact patients to schedule new appointments, coordinate follow-up care, and reschedule existing appointments as needed.
Call Center Quality Assurance Manager USA Clinics GroupCall Center Quality Assurance ManagerNorthbrook, IL$26–$29 / hourFounded by Harvard-trained physicians with a vision of offering patient-first care beyond the hospital settings, we’ve grown into the nation’s largest network of outpatient vein, fibroid, vascular, and prostate centers, with 170+ clinics across the country. Your primary mission is to drive high-quality performance and customer experience across all patient communication channels, including inbound/outbound calls, digital correspondence, and scheduling workflows.
Claims Call Center Specialist First Chicago Insurance Company (FCIC)Claims Call Center SpecialistBedford Park, IL$16–$22 / hourFull timeQualificationsRequiredPrior customer service experienceStrong verbal communication and phone skillsExcellent organizational and interpersonal skillsData entry and typing proficiency (minimum 30 WPM)Basic PC and computer navigation skillsAbility to multitask and work effectively in a fast-paced environmentPreferredAssociate or bachelor's degreePrior insurance, claims, or call center experienceBilingual skills are a plusFirst Chicago Insurance Company provides a competitive benefits package to all full-time employees. Whether you bring prior insurance experience or a strong customer service background, Warrior Insurance Network (WIN) offers the training, development, and career growth opportunities needed to build a successful future in claims and insurance operations.
Claims Call Center Specialist Warrior Insurance NetworkClaims Call Center SpecialistBedford Park, IL$16–$22 / hourFull timeQualificationsRequiredPrior customer service experienceStrong verbal communication and phone skillsExcellent organizational and interpersonal skillsData entry and typing proficiency (minimum 30 WPM)Basic PC and computer navigation skillsAbility to multitask and work effectively in a fast-paced environmentPreferredAssociate or bachelor's degreePrior insurance, claims, or call center experienceBilingual skills are a plusWhy Join Warrior Insurance Network (WIN)?At Whether you bring prior insurance experience or a strong customer service background, Warrior Insurance Network (WIN) offers the training, development, and career growth opportunities needed to build a successful future in claims and insurance operations.
Call Center/Patient Service Representative TCA HealthCall Center/Patient Service RepresentativeChicago, IllinoisTCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health services and more to Chicagoland's underserved communities for over 50 years! You’ll be the first point of contact for patients, answering calls, scheduling appointments, verifying insurance, and supporting access to care with empathy and efficiency.
Small Business Connect Specialist (Call Center Business Banker) Naperville IL U.S. BankSmall Business Connect Specialist (Call Center Business Banker) Naperville ILNaperville, IllinoisThe Specialist actively collaborates with branch partners, and internal business lines to generate referral opportunities and refers clients to Business Banking or other U.S. Bancorp partners as additional needs are identified. In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Call Center Team Lead - Hybrid - Monday-Tuesday 11:30am-8:00pm, Wednesday-Thursday 8:00am-5:30pm, Rotating Friday 8:00am-4:30pm and Saturday 8:00am-1:00pm Versiti, Inc.Call Center Team Lead - Hybrid - Monday-Tuesday 11:30am-8:00pm, Wednesday-Thursday 8:00am-5:30pm, Rotating Friday 8:00am-4:30pm and Saturday 8:00am-1:00pmAurora, IllinoisRemoteFull timeThis combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise.
Licensed Customer Service Representative GallagherLicensed Customer Service RepresentativeRolling Meadows, IllinoisRemoteFull timeThe actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. They will possess at least one or more of the following skills: telephone customer service/retention/sales/inbound call center experience/Life and health Insurance License.